Hilton Providence

AAA Inspector Rating
8.7
Very Good
342 Guest Ratings
21 Atwells Ave
Providence, RI 02903- Map It
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Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.1
Bath3.1
Public Areas3.4
ARATED
AAA Inspector Notes
All rooms feature comfortable beds with soft sheets, a 47" flat-panel HDTV and a bathroom with a granite-top vanity. Full Starbucks cafe on property. It's an easy walk to the Dunkin' Donuts Center and the famous restaurants on Federal Hill. Digital room key is available for those with the app, so you can bypass waiting in line at the front desk and go straight to your room. Smoke free premises. 274 units. 14 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-95 exit 21, just e. Adjacent to Dunkin' Donuts Center. 21 Atwells Ave 02903.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Eco Certification
The Rhode Island Hospitality Green Certification Program recognizes hospitality businesses that follow green performance standards and best management practices.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet. Some: refrigerators.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 342 guests
Showing reviews 1 - 5 of 50
9.6
Verified AAA Guest
Exceptional
Business
11-10-2017
Nice big rooms, sensible layout, quiet, convenient location.
Pros: I liked having the coffee pot on its own little shelf instead of taking up space on the desk. Although close to ice machine and elevator, my room was quiet. Elevator was quick, I never had to wait long.
Cons: Wish there were a breakfast place right nearby (there ia a Starbucks but they didn't have a full menu.)
8.6
Verified AAA Guest
Excellent
Couple
10-31-2017
Great location, friendly staff
Pros: Location
Cons: A bit pricey for Valet/ Parking
5.8
Verified AAA Guest
Okay
Family w/Children
07-26-2017
Good check in/check out times. Paying $25 for parking is outrageous. Room was clean. Beds were comfortable. Pool is way too small and had to call for pool towels which is not acceptable. Had a major middle of the night disturbance (room next door extremely loud with adult activity between 2:30-4am) which caused major concern about having our young children wake up to noises we wouldn't want to explain! When discussed with desk they responded with security which sort of helped but in the end had to really overly express our concerns about our poor experience in the night and finally got a slight discount but had to really beg and plead. Not cool. Not good hospitality for family who had really looked forward to a good weekend getaway experience. Wouldn't stay here again
Pros:
Cons:
10.0
Maryann
Exceptional
Traveling as Couple
11-17-2017
Pros: We had a great stay at this hotel and was very close to everything. The staff was wonderful, room was very clean and even though they had a wedding and it being New Year's Eve everything ran smoothly at the hotel.
Cons:
4.0
Verified Hotel Guest
Disappointing
Family with Young Children
11-17-2017
Pros: Location
Cons: I paid extra for "free breakfast" but was charged by the hotel restaurant. I don't understand how you upgrade to include breakfast and I still got charged by the restaurant directly. The heat made a terrible noise all night. shower handle didn't work.
Showing reviews 1 - 5 of 50