This European-style boutique hotel features classically appointed rooms with robes, umbrellas, comfortable duvet bedding and super-soft sheets. Elegant white marble flooring graces the bathrooms. Located at the foot of the hotel, the summer Jazz in the Park series is a popular option to inquire about. Dog owners feel welcome when traveling with their pets due to the doggie lounge in the lobby, which features complimentary dog treats, toys and loaner leashes.
Smoke free premises. 80 units. 5-7 stories, interior corridors.
The Rhode Island Hospitality Green Certification Program recognizes hospitality businesses that follow green performance standards and best management practices.
Pros: The location was the main reason for choosing this hotel and it was very convenient.
Cons: The room seemed tucked away as far as possible at the back of the hotel. Paper cups for tea/coffee seemed a little cheap.
7.5
Astrid
Good
family with young children
09-26-2016
Pros: Great king size bed with comfy pillows and duvet.
Cons:
7.9
Siobhán
Good
family with young children
09-22-2016
Pros: Location was great very central and was able to walk to most of the places we went to and the staff was very helpful in telling us where was good for my 23 month old girl. The children's museum very very good.
Cons: The main problem we had was the fact that I had asked for a crib for my daughter and I had to ask 3 times and we still hadn't got one that night. We were offered the chance to change rooms so my wee girl could have a single bed but it was half 9 at night here we had been up since 5.30 am uk time flying over so the 3 of us just had to share a bed and I never sleep well sharing my bed with my daughter I requested a crib again the next morning and finally got one for our second night but really should have got it the first night esp when booking I had to put in her age.
5.8
John
Okay
family with young children
09-22-2016
Pros:
Cons: Maid service left out door closed but unlocked. We left valuables like laptops and jewelry in our room but fortunately nothing was missing. This cannot be allowed to happen
10.0
Steve
Exceptional
family with young children
09-17-2016
Pros: Friendly and attentive staff that takes the extra step to make sure their guests are pleased and comfortable.
Cons:
10.0
John
Exceptional
young couple
09-15-2016
Pros: Excellent meals and drink.
Cons: Open earlier.
7.1
Anonymous
Good
mature couple
09-09-2016
Pros: beds very comfortable
Cons: bar and restauraunt closed which was disappointing and plastic packaging from previous guest left in window
7.5
Stephanie
Good
young couple
09-07-2016
Pros: Extremely helpful front desk staff. Clean rooms.
Cons: A lot of construction in the immediate area.
9.6
Steve
Exceptional
young couple
09-07-2016
Pros:
Cons: Lots of homeless folk in the neighborhood, though. Not the hotel's fault! The city needs to help these people!
7.9
Yvonne
Good
family with older children
09-01-2016
Pros: Breakfast was delicious; lobby was truly beautiful; the room itself was spacious, spotless and tastefully decorated and the bedding was very comfortable. The bathroom was just as beautiful and clean. Loved the history of the place, and the valet parking.
Cons: Really disliked the location of the room we were given - looking out on a tiny alley - essentially amounted to an air shaft, so no view whatsoever and no privacy, which meant the room was dark. Hotel did not seem very busy or crowded so I am guessing they could have given us a better room.
9.6
Malcolm
Exceptional
solo traveller
09-01-2016
Pros: Decor, room size comfort
Cons: No parking facilities
5.0
Stephen
Fair
solo traveller
09-01-2016
Pros: Room was clean and comfortable, although very small
Cons: Valet was a joke. Front desk never answered phone on three attempts (was hoping for wake-up call). Restaurant and bar was EMPTY at 5:30. Hotel located in sketchy neighborhood.
5.0
Sara
Fair
young couple
09-01-2016
Pros: The lobby and outside appearance was really nice, the location was really good too.
Cons: It was so noisy we couldn't sleep. AC exhaust outside was incredibly loud and walls were thin as paper, we heard people all night going back and forth the hallway. Will not stay here again.
10.0
William
Exceptional
review category group of friends
09-01-2016
Pros: The Hotel had a good feel and great location for our needs
Cons: The buffet breakfast was of lower quality
10.0
Cathy
Exceptional
family with older children
08-30-2016
Pros: Thanks for staying up until midnight to let us register!!
Cons: NA
10.0
Judith
Exceptional
review category group of friends
08-28-2016
Pros: Staff extremely helpful and friendly
Cons:
8.8
Tracey
Excellent
family with young children
08-24-2016
Pros:
Cons: Neighborhood seemed run down
9.6
Patricia
Exceptional
review category group of friends
08-23-2016
Pros: Comfortable bed.Nice decor. Could walk everywhere.
Cons: Wish we knew ahead there was music at night. Should be an ice machine in each building.
9.6
Jennifer
Exceptional
solo traveller
08-21-2016
Pros: The hotel is extremely nice - very luxurious
Cons: Cost of parking/valet
8.3
Candy
Very Good
family with older children
08-21-2016
Pros: Clean and tidy. Comfortable beds.
Cons:
9.6
Susan
Exceptional
mature couple
08-20-2016
Pros: Attractive, clean, nice size room
Cons:
9.6
Traveler
Exceptional
mature couple
08-11-2016
Pros: Location was excellent -close to many restaurants, entertainment and river. Smaller size and attention to detail
Cons: Restaurant on premises was pricey and had limited menu
9.2
Genevieve
Wonderful
family with older children
08-10-2016
Pros: Great hotel inside- high ceilings, comfy beds
Cons: Neighborhood is sketchy
6.7
Rose
Pleasant
mature couple
08-09-2016
Pros: Room was large and bed was very comfortable.
The restaurant courtyard looked attractive although we did not eat in.
The location was central
Cons: Felt it was quite expensive for what it was.
10.0
Patricia
Exceptional
young couple
08-09-2016
Pros: Stayed in the Hawthorne Suite. It had a living area with a separate king size bedroom.
Cons: The 6th floor had no ice machine
6.7
Nancy
Pleasant
review category group of friends
08-09-2016
Pros: Staff went above and beyond
Cons: Homeless shelter across the street, people asking us for money very uncomfortable
8.3
Jon
Very Good
family with young children
08-07-2016
Pros: Very comfortable hotel in a good location .
Cons:
8.8
Josh
Excellent
young couple
08-07-2016
Pros: Decent location
Cons: You expect more for $214 a night on a week day. Room with a view etc.
9.2
Rajat
Wonderful
family with older children
07-31-2016
Pros: Location
Well appointed rooms
Cons: That parking in streets at night is prohibited between 2 and 5 am and hence need to park in a parkhouse
9.2
Elizabeth
Wonderful
mature couple
07-28-2016
Pros: The room was so cleaned and well kept.
Cons: The price was high.
10.0
Carol
Exceptional
solo traveller
07-26-2016
Pros: Lovely boutique hotel with a friendly staff and great location
Cons: Larger choice of TV channels
9.6
Greg
Exceptional
young couple
07-26-2016
Pros: Short walk (<20 minutes) to any destination we needed. We walked to multiple breakfast spots, a nail salon, the mall, roof deck bar...
Cons:
10.0
Suzanne
Exceptional
family with older children
07-23-2016
Pros: Beautiful. Super helpful staff
Cons:
7.1
Jeffrey
Good
solo traveller
07-22-2016
Pros: Location
Cons:
7.1
Richard
Good
young couple
07-22-2016
Pros: Great staff and facilities!
Cons: While the staff and facilities were great, and the city is beautiful, there were some unpleasantries. While walking the neighborhood looking for some brunch, we were stalked and almost robbed on 3 separate incidents in a 25 minute period. One would expect this during the nightlife hours but it was a little hard to handle at 10:30 am. Beautiful city, but unfortunately we will not be returning any time soon.
9.2
Barbara
Wonderful
mature couple
07-19-2016
Pros: The location was excellent, and I loved staying in a hotel with a long history. The beds were certainly comfortable and welcome after a long flight.
Cons:
9.6
Sonya
Exceptional
family with older children
07-18-2016
Pros: The staff and the building - lovingly cared for.
Cons:
10.0
Tracy
Exceptional
mature couple
07-16-2016
Pros: Clean and lovely property. Very friendly staff. Yummy breakfast.
Cons:
10.0
Ira
Exceptional
mature couple
07-14-2016
Pros: great downtown location. nice outdoor dining area for drinks or dinner
Cons:
9.2
Beau
Wonderful
young couple
07-10-2016
Pros: The hotel had so much character which my girlfriend and I both loved. The room was very cozy with a really great bathroom/shower, comfortable bed and a great staff. You also can't beat the location.
Cons:
10.0
James
Exceptional
solo traveller
07-10-2016
Pros: Everything
Cons: Not a thing
7.1
Dan
Good
young couple
07-05-2016
Pros: Room was comfy and clean. A bit outdated decor. Staff, when available, were all very friendly and hospitable. Bartender especially.
Cons: Seemed almost empty. Very little activity from staff, though it was a holiday weekend.
thermostat was in a bad location and very hard to use. worth updating
8.8
James
Excellent
mature couple
07-04-2016
Pros: Everything
Cons: Nothing
9.6
Pj
Exceptional
young couple
07-04-2016
Pros: Staff helpful and attentive
Cons: Man having noisy sex with prostitute in the Hawthorne Suite next door---either walls are thin or he was just super loud. Kinda fun though, but we weren't yet trying to sleep
6.7
Thomas
Pleasant
mature couple
07-04-2016
Pros: Location to Johnson and Wales.
Cons: No place to put toiletries bathroom.
10.0
David
Exceptional
family with older children
07-03-2016
Pros: Peter at Front desk was excellent. Helpful. Knowledgeable .... Helped make our stay very enjoyable and Stress Free. We'll be Back !
Cons:
7.5
David
Good
mature couple
06-25-2016
Pros: This is an independent hotel (or at least not one that is part of a chain). So, it has a little more character than, say, a Marriott. The room and beds were very comfortable. The location was right in downtown Providence (although, as a result of being right in downtown Providence, I am a bit puzzled as to why it has been rated as a major not-to-miss destination).
Cons: Although it is not a part of a major hotel chain, it still feels like a business hotel. It is a pretty staid, conservative hotel. No public spaces that encourage mingling. Lobby is very clean and tasteful, but also somewhat unwelcoming.
There is no coffee in lobby in the morning.
6.3
Brad
Pleasant
solo traveller
06-14-2016
Pros:
Cons: No television and bar
Poor channels in room
Just about 0 water pressure in shower
8.8
Lisa
Excellent
mature couple
06-08-2016
Pros: Within walking distance of restaurants, shopping or anything else you need.
Cons:
10.0
Shauna
Exceptional
review category group of friends
06-03-2016
Pros: This hotel is beautiful. Spacious with generous rooms and ensuites. The hotel is exceptionally clean.
Cons: An option for a buffet breakfast included in the price.
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