Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Inspector Pick (Pet friendly): Those traveling with their pups will appreciate the doggie lounge in the lobby, which features complimentary dog treats, toys and loaner leashes.
This European-style boutique hotel features classically appointed rooms with robes, umbrellas, comfortable duvet bedding and super-soft sheets. Elegant white marble flooring graces the bathrooms. Located at the foot of the hotel, is an outdoor park where you can dine alfresco. Dog owners feel welcome when traveling with their pets due to the doggie lounge in the lobby, which features complimentary dog treats, toys and loaner leashes.
Smoke free premises. 80 units. 5-7 stories, interior corridors.
The Rhode Island Hospitality Green Certification Program recognizes hospitality businesses that follow green performance standards and best management practices.
check-in 4 pm, cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 315 guests
Showing reviews 1 - 5 of 50
9.4
Verified AAA Guest
Wonderful
Business
02-20-2017
Very nice hotel good location
Pros: RoomLocation Staff
Cons: Would have liked more breakfast options and some things that weren't full breakfast
10.0
Keith
Exceptional
young couple
10-13-2017
New England tour
Pros: Good central location and comfortable
Cons: Guide map to Providence would have been useful from reception
9.6
Brittany
Exceptional
young couple
10-11-2017
Awesome stay with great service!
Pros: This hotel was in the perfect location to enjoy the historic downtown area! We were able to walk to amazing places during the city's doors open festival and during the Waterfire festival. We even made it to the Sunday flea market by foot as well as Federal Hill for amazing Italian food! We would highly recommend this hotel - just walking into the lobby is enjoyable with free fruit flavored water, cookies, and even dog treats for your pooch! It's just oozing with class and history! I'd love to stay here again if we are ever in the area - next time I would try to arrange a room with a view other that an brick wall, but I just love windows and natural light! Great time at a great place!
Cons: View out of our room's window of the next building about 3 feet away from us
8.3
Marc
Very Good
solo traveller
10-03-2017
Very good
Pros:
Cons:
8.3
Crista
Very Good
family with young children
10-03-2017
Convenient and comfortable.
Pros: Location was great. Very pretty and the room was appropriately sized.
Cons: The breakfast want included.
9.6
Anonymous
Exceptional
solo traveller
10-01-2017
Exceptional
Pros: Style of decor, cleanliness, staff
Cons: Rowdy guest on my floor( not the hotel's fault)
8.8
Andrew
Excellent
young couple
10-01-2017
Fabulous
Pros: We stayed one night at the Providence Hotel. It had a very central location with restaurants and coffee shops nearby. The room was very clean and comfortable. Staff were friendly and efficient.
Cons: Restaurant wasn't open for the time we were there. A little bit pricey with breakfast and parking extra.
10.0
Laurie
Exceptional
young couple
09-30-2017
Very pleasant
Pros: Everything
Cons: Nothing
10.0
Sofia
Exceptional
solo traveller
09-29-2017
Exceptional
Pros:
Cons:
7.9
Pat
Good
young couple
09-24-2017
Good
Pros:
Cons:
9.6
Matthew
Exceptional
young couple
09-24-2017
Exceptional
Pros:
Cons:
10.0
Noelle
Exceptional
solo traveller
09-20-2017
Exceptional
Pros: Good location friendly helpful staff comfortable beds
Cons:
7.9
Alissa
Good
review category group of friends
09-15-2017
Overall, it was an enjoyable...
Pros: The beds were super comfortable and everything was spotless. We were going to a show at Lupo's Heartbreak Hotel and it was only a block away, which was excellent! There was a bar a few feet away from the hotel, which was also convenient.
Cons: The only thing I really didn't like was having to pay $4 for a bottle of water in the room. I feel like if you spend $200 on a room, it would be expected to provide water. If a Motel 6 can do it, you should too.
8.8
Anonymous
Excellent
solo traveller
09-14-2017
Fabulous
Pros: This place is beautiful!
Cons:
10.0
Richard
Exceptional
young couple
09-13-2017
Exceptional
Pros: Very comfortable beds.
Cons: Nothing I can think of.
8.8
Molly
Excellent
review category group of friends
09-12-2017
Great staff and very convenient...
Pros: Alicia greated us at the desk upon arrival. She treated us to a free upgrade at our surprise and delight. She is a true valued employee.
The location was perfect for our night out in Providence. Close to everything!
Cons: Wish the hotel had onsite parking, or the price of the parking was included with room rate.
5.0
Anonymous
Fair
mature couple
09-11-2017
Passable
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
09-05-2017
Exceptional
Pros: The hotel staff could not have been more personable. An effort was made to get our room ready so we could check in early. The furnishings were unique and the location was convenient to walking. I had mentioned that it was my husband's birthday and a voucher for a complimentary breakfast was left in the room with a card! Coming back!!
Cons:
8.8
James
Excellent
family with young children
09-04-2017
Fabulous
Pros:
Cons:
8.8
Nathalie
Excellent
young couple
09-04-2017
Fabulous
Pros:
Cons:
10.0
Jayeseph
Exceptional
young couple
09-04-2017
Not your "run of the...
Pros: Beautiful boutique hotel with large, elegantly decorated lobby, super friendly and accommodating staff. Guest rooms were atypical, nicely appointed with quality furnishings & bedding. Staff was outstanding.
Cons: Not a thing!
8.8
Nguyen
Excellent
review category group of friends
08-30-2017
Fabulous
Pros:
Cons:
6.3
Javier
Pleasant
review category group of friends
08-28-2017
Pleasant
Pros:
Cons:
10.0
Rocky
Exceptional
young couple
08-28-2017
Exceptional
Pros:
Cons:
8.8
Jennie
Excellent
young couple
08-27-2017
Adequate
Pros: Staff extremely courteous, friendly and helpful.
Cons: The restaurant and food left a great deal to be desired. The restaurant staff were nice and helpful but the patio was dirty and I had to send my breakfast (pancakes) back-it was like trying to chew rubber and tasteless, even with the blueberries. I was not charged, even for the English muffin I got instead, which was a pleasant surprise.
8.3
Yu
Very Good
review category group of friends
08-26-2017
Cozy and clean
Pros: Comfy bed, clean, huge rooms!
Cons: The hotel did not tell us that we will be charged a deposit of an extra $50 dollars per night when we checked in. There is also a groupie hanging out just outside the hotel, which was a little scary when walking at night alone.
7.9
Patricia
Good
family with young children
08-25-2017
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
family with young children
08-24-2017
Exceptional
Pros: The room was very comfortable and cozy and the hotel was conveniently located. The staff were lovely.
Cons:
9.6
Fergus
Exceptional
family with young children
08-23-2017
Excellent value for money.
Pros: This was a very good value for money hotel from our perspective. Whilst we were surprised that parking was not included in our rate, they did provide an option which was very good value for money compared with other local options.
The room was very clean and spacious considering we were a party of 4 with 7 larges pieces of luggage. The beds were extremely comfortable.
Staff were very friendly and helped with local recommendations for places to eat and things to see.
Our children particularly liked the warm cookies in the evening which were openly available at reception and the adults appreciated the complementary coffee available in the morning.
I will definitely use this hotel again and would recommend it.
Cons: Nothing really
10.0
Maria
Exceptional
family with young children
08-22-2017
Relaxing
Pros: The staff was extremely helpful and accommodating
Cons:
10.0
Smstass
Exceptional
young couple
08-21-2017
Exceptional
Pros: Super staff work in this renovated historic hotel. We had a beautiful comfortable room. It is an easy going, welcoming dog friendly hotel. There is a dog lounge in the lobby with special treats. Great restaurants are very close by. The hotel is located in the historic center of Providence which is experiencing a revival and getting a face lift . We'll be back.
Cons: Air conditioning fan was loud.
10.0
Mark
Exceptional
young couple
08-17-2017
I want to go back.
Pros: We had a beautiful room which was a suite and the breakfast was excellent. Very Centrally located do you can walk around a beautiful city.
Cons: Sink water pressure was a bit low, the place is perfect.
7.9
Amund
Good
solo traveller
08-16-2017
Nice colonial style hotel.
Pros:
Cons: It should have been Access to the roof for view and relaxation.
10.0
Eugenia
Exceptional
young couple
08-15-2017
Excellent location. Great staff. Very...
Pros: Excellent front desk staff. Alisha was amazing. Everyone was wonderful and made us feel at home.
Cons:
4.6
Disappointed
Disappointing
family with young children
08-14-2017
Incredibly disappointing as I expected...
Pros: Location is right downtown - easy walking to Providence higher education institutions and attractions.
Cons: Touted as a 4 Diamond Hotel, but guests will be horribly disappointed when stepping past the lobby. The room, in which we stayed, was outdated with issues such as peeling wallpaper, an unclean bathroom (mold and rust found), old carpets (need deep cleaning), worn bedding and thin interior walls (could hear adjacent room's TV all night). The staff was less than friendly and even misquoted valet parking prices until called out on it. No alternative parking was suggested and misinformation was given about meter parking. Fitness Studio is located in the basement, unlocked (anyone without a hotel room card can enter), unattended and lacked ventilation (no windows - no fans).
5.4
Rolene
Fair
young couple
08-13-2017
Very good
Pros: Service at front desk was pleasant
Cons: The location
10.0
Rachel
Exceptional
family with young children
08-12-2017
Absolutely amazing hotel
Pros: Staff were great, very friendly. Rooms was so spacious and the bathroom was huge!! Great stay! Wish I was there longer!
Cons: N/A
8.3
Joann
Very Good
family with young children
08-10-2017
Nice Ending to our New...
Pros: The hotel was in a refurbished building. Very nice place, although the surrounding neighborhood is a little gritty and being gentrified. Lots of creative energy, which we loved. Providence has many universities and it's a bit empty when school isn't in session.
Cons: This hotel and the valet was expensive given the area. Not the best neighborhood, but it will be within the next 5-10 years. Lots of really great food places, although the concierge didn't focus on those available within walking distance.
9.5
Anonymous
Exceptional
young couple
08-05-2017
Helpful staff
Pros: It was in a great location. The staff was very helpful and friendly, especially Alicia. She gave us a great restaurant recommendation. The bed was very comfortable. Alicia upgraded us to a corner room with great windows. And it was quiet. We never heard another guest or anything else.
Cons: The room was smaller than what we expected as was the bathroom. Both were adequate though.
6.3
Ida
Pleasant
review category group of friends
08-05-2017
Pleasant
Pros:
Cons: the room was very noisy (engines on the roof???). we coudn't sleep well.
the closet did not work. the sink drain was clogged. After complaining we have been refounded with 50$
8.8
Sean
Excellent
family with young children
08-01-2017
Fabulous
Pros:
Cons:
10.0
Louis
Exceptional
solo traveller
07-31-2017
Exceptional
Pros:
Cons:
7.9
Anonymous
Good
family with young children
07-31-2017
Good
Pros:
Cons:
8.8
Anonymous
Excellent
young couple
07-30-2017
Decent.
Pros: It was very clean and comfortable.
Cons: Somewhat difficult to find safe parking
9.6
Samuel
Exceptional
family with young children
07-30-2017
Nice place to base from...
Pros: Exceptional location for exploring Providence. Quirky decoration for the rooms, kind of fun and funky.
Cons: The parking options are expensive.
8.8
Henrik
Excellent
family with young children
07-28-2017
Fabulous
Pros: Had to change room at 10 pm due to noisy event at the hotel but no problems doing so and we got 50 % discount (upon our request though)
Cons:
6.7
John
Pleasant
young couple
07-24-2017
Pleasant
Pros: Center of city
Cons: The block it was on seemed to have a lot of homeless people/addicts on it.
6.7
Anonymous
Pleasant
young couple
07-23-2017
Pleasant
Pros:
Cons: I missed a nice breakfast buffet!
7.9
Alexander
Good
solo traveller
07-23-2017
Good
Pros: Decent hotel with good-sized rooms and nice bathroom. Personnel is attentive and generally helpful. Complimentary coffee and cookies at the lobby are handy :)
Cons: Breakfast is rather plain and generally expensive (three additional bacon strips on request came for almost 4 USD!!). Overall value for money could have been higher.
AirCon was noisy in the room.
10.0
Michael
Exceptional
young couple
07-17-2017
A very nice hotel
Pros:
Cons: There are a lot of "street people" around the hotel.
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