The attractive, open lobby features a café-style restaurant and an interactive, Go Board, that displays airline and local information. The backyard garden and patio has a fire pit for socializing. All guest rooms feature a stylish gray color scheme, plush beds, and Paul Mitchell bath amentities.
Smoke free premises. 92 units. 3 stories, interior corridors.
valet and coin laundry, airport transportation, area transportation-within 5 mi.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 50 guests
Showing reviews 1 - 5 of 35
7.1
Anonymous
Good
young couple
09-08-2016
Pros: The late checkout time
Cons: That there was no continental breakfast. I didn't have time to wait for an ordered breakfast, would have preferred readily available pre-packed items or something similar.
10.0
Letitia
Exceptional
family with young children
09-05-2016
Pros: We accidentally left a handbag there and it was put aside for us. The staff was very helpful in getting it back to us after we called. Thank you !
Cons: Breakfast should be part of the room cost.
7.1
Patrick
Good
family with older children
08-20-2016
Pros: Hotel clean and well maintained
Cons: Pool area under repaur
9.6
Beth
Exceptional
mature couple
08-14-2016
Pros: One particular member of the staff who doubled as shuttle drive and housekeeping personnel made us feel like family. She was warm and kind and friendly without being intrusive.
Cons: One more washer and one more dryer.
7.5
Daniela
Good
family with young children
08-11-2016
Pros: The hotel was extremely clean. I'm huge on that. Staff was nice. We had a slight mosquito problem with our room. Over our three night there we had about 6 mosquitos in the room. I told the desk clerk as we left, but he didn't seem to phase him. Other than that the hotel was quiet and clean. We weren't there a lot so we didn't use the pool or anything, but if looked decent.
Cons:
8.8
William
Excellent
review category group of friends
08-10-2016
Pros: Room was nice,indoor pool and spa was nice
Cons: no type of coutusy morning breakfast
7.9
Lynn
Good
review category group of friends
08-01-2016
Pros: Room was clean
Cons: I was not notified of the pool unvailable due to maintenance
It was upsetting because we had planned for using the hot tub
5.4
Lynn
Fair
family with young children
07-30-2016
Pros: Jean Macomber was helpful, but only suggested using a Marriott partner hotel's pool after we inquired about unavailable family swim times given to us for a community pool (which had a cost for each family member).
Cons: The pool was closed and we were not notified in advance of this (it had closed 2 days prior). We would have cancelled our reservation as we had 2 young children who were looking forward to swimming the most. Then, they tried to pacify my family with directions to a community pool that was an extra charge, and had VERY limited family swim times for young children (over 90 degrees that day!). When the lack of available "community" swim time was brought to their attention, they were surprised. They did not even know what they were handing out to people! AJ should not have been behind the front desk and was inappropriate.
7.1
Jessica
Good
family with young children
07-20-2016
Pros: The room was great great more for people with cats because it's right by the high way and if you just want a quiet area
Cons: The pool was out of service and I think that should have been let known before I booked the room for the two nights instead of having me book and be upset with my children. Also the food from the bistro could have been way better instead it tasted and looked like prepped microwave food
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
07-03-2016
Pros: Very clean Good location
Cons: No
8.0
Verified Hotel Guest
Very Good
Business Traveler
07-02-2016
Pros: it was very clean and the staff were very pleasant, easy access to the interstate
Cons:
10.0
Pamela
Exceptional
mature couple
06-21-2016
Pros: Location next to Pub- easy to access casual food and drink at hotel- little patio was nice for fresh air.
Cons: Air conditioning is just ok- price a bit steep -
9.2
Anonymous
Wonderful
family with older children
06-21-2016
Pros: Spa
Cons: Brkfst not included
6.3
Anonymous
Pleasant
family with older children
06-21-2016
Pros: The room is spacious and bed is firm yet comfortable.
Cons: Our room (no 104) is next to the air conditioner compressor facilities and kept making bad loud noises that came on for 5 to 10 minutes every 30 minutes. Asked for relocation but the check in counter person said they are fully booked. The technician did come and take a look but the noise persisted. Avoid this end of the hotel.
6.0
Damari
Pleasant
Traveling as Couple
04-12-2016
Pros: The jacuzzi and pool! The rooms look great and the downstairs lounge is really nice. Always someone at the front desk to help.
Cons: Toilets did not flush and noicey guest upstairs basically kept us up all night but that's not really reflective of the hotel
10.0
Richard
Exceptional
Business Traveler
03-07-2016
Pros: Very modern and clean. Cheerful staff.Nice bistro/bar in lobby. Excellent location, convenient to major highways and lots of local restaurants. I will definitely stay here again.
Cons:
10.0
Kellie
Exceptional
mature couple
02-17-2016
Pros: Everything was great!
Cons:
8.8
Nancy
Excellent
family with older children
10-28-2015
Pros: The rooms are quite spacious and the beds are very comfortable. The lounge area, patio with firepit, pool, and whirlpool make this hotel a great place to hang out and relax.
Cons: Apparently it is against hotel policy to guarantee adjoining rooms, even though I explained that it was necessary due to child guests. I was told to call back the morning of our arrival, but I was told the same thing again. They were able to give us the adjoining rooms when we arrived and staff was nice in person. Plus, the water pressure was very low in one room's shower.
10.0
Edward
Exceptional
mature couple
10-20-2015
Pros:
Cons: Buffet breakfast in the morning. The wait was too long to get served under the current arrangement.
10.0
Cheryl
Exceptional
mature couple
10-15-2015
Pros: Very clean, large well appointed room and it was quiet. We especially appreciated the lovely coffee and food area in the lobby. We were tired and didn't have to go back out for coffee, dinner or breakfast! A huge plus for the Courtyard.
Cons: I didn't get points for our stay since I booked with Booking.com. Next time I will call directly to Marriott hotels.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-09-2015
Pros: Very noice staff. Nice Lobby quiet - ease of check in
Cons: no
9.2
Anonymous
Wonderful
review category group of friends
09-01-2015
Pros: The beds were very comfortable and the room was very spacious.
Cons: the window didn't open more than 3 inches, however I'm aware many hotels follow that practice and the AC worked excellently.
7.9
Maurizio
Good
family with older children
08-27-2015
Pros: Comfort , politeness , location
Cons:
7.5
Maria
Good
solo traveller
08-19-2015
Pros: The staff was great
Cons: The bathroom sink was clogged and the tv would turn off when Turing to the side when setting on the desk and the pool was yellow
8.8
Vinnessa
Excellent
young couple
07-28-2015
Pros: Staff was phenomenal - above and beyond adequate customer service
Cons:
8.3
Anonymous
Very Good
family with older children
07-28-2015
Pros: Staff in the restaurant were super friendly. Front desk staff was ok.
Cons: The queen beds did not seem to be the size of an average queen bed. They were on the small side. Looked like a double to us.
8.3
Barbara
Very Good
mature couple
07-15-2015
Pros: Room was very nice and up to date, very clean.
Cons: We've never stayed in a Courtyard Marriott that did not provide breakfast with our stay, pretty disappointed. Glad there was a Dunkin Donuts close by.
10.0
Joseph
Exceptional
family with older children
07-12-2015
Pros: Spacious room
Great common area
Garden seating outside was great for meeting and talking with friends and family
Cons: Wifi was difficult for some to log in
9.2
Mindy
Wonderful
mature couple
06-24-2015
Pros: See above. Loved free local newspaper. Sweet courtyard. Starbucks coffee very good and available at 6. Great wait staff.
Cons: No problems
8.8
Lyall
Excellent
mature couple
06-21-2015
Pros:
Cons: Very hard to find,should provide all bookings with clear directions for route. 95(North and South) travellers.
6.7
Duke
Pleasant
review category group of friends
04-02-2015
Pros: Bed was comfy and I recieved free Wifi
Cons: My reception was not as pleasant at first however, I never let that deter me from being nice. She warmed up...
10.0
Cristina
Exceptional
family with older children
03-31-2015
Pros: The room was very spacious and nice. It had all what we needed fridge, microwave, coffee maker.
Cons: It was a very pleasant stay.
5.4
Wendy
Fair
family with older children
03-10-2015
Pros: The housekeeper was very nice and accommodating !!!That rest of the staff was terrible
Cons: The hot tub left chemical burns on my daughter and her boyfriend so please beware!!I also paid for 3 adults so we all could have the breakfast included with the room and they only allowed 2 breakfasts after I paid extra !!!The staff was not very friendly except the housekeeper !!!Other then that the room was a perfect fit for us but will not go back !!!!
9.6
Anonymous
Exceptional
review category group of friends
10-29-2014
Pros: Location was awesome. Had a show at the convention center. Very easy to get to. Very friendly staff and comfortable rooms...
Cons:
9.6
Maria
Exceptional
young couple
10-01-2014
Pros: We were a group of 3 couples that arrived just after midnight after a wedding. Check in was easy in there was no hassle checking in at this time. The rooms are spacious and the bed was comfy. Mini fridge in the room is always a perk :)
Cons: One couple dropped off their car at the wrong courtyard (the one actually in providence) so that can be a bit confusing.
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