Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Rooms feature comfy beds with white bedding packages and 42-inch LCD flat-panel HDTVs. Coffee, tea and hot chocolate is available 24 hours just off of the lobby. The complimentary breakfast consists of cereals, fruit, bakery items and a daily-changing hot item, which might include sausage patties, scrambled eggs or French toast sticks. Guests on the run can grab a 'To Go' breakfast bag, which typically consists of a cereal bar, bottled water and an apple. A complimentary newspaper is available Monday through Friday.
Smoke free premises. 173 units, some efficiencies. 5 stories, interior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, area transportation-within 5 mi.
Terms
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 126 guests
Showing reviews 1 - 5 of 50
10.0
Verified AAA Guest
Exceptional
Couple
08-06-2017
very clean, staff friendly and helpful
Pros: location and value
Cons:
8.0
John
Very Good
Business Traveler
10-20-2017
Pros: close to airport
Cons: nothing
7.0
Verified Hotel Guest
Good
Traveling as Couple
10-20-2017
Pros: The room layout was great with the bedroom separate from the living room area. Loved the small kitchenette features too!
Cons: Cleanliness of the common areas (hallways, elevators) and the floors in our room were substandard due to the hotel undergoing renovations. I'm not sure though why the floors in our room were not vacuumed.
1.0
Robert
Very Poor
Business Traveler
10-20-2017
Pros: I am waiting to hear back... at 7:35am when I went to get into the shower there was NO water. I let the desk know and the told them again when I checked out a 8AM. I asked to be notified on what the problem was and how I was going to be compensated?
Cons: see above and I am still waiting to hear back.
10.0
Karen
Exceptional
Traveling as Couple
10-20-2017
Pros: The location to the air show was great - 15 minutes to the site.
Cons: They are renovating the hotel and we had one of the new rooms. The thing that I noticed was there aren't any towel racks in the bathroom to hang wet towels.
10.0
Jeffrey
Exceptional
Solo Traveler
10-20-2017
Pros: Modern decor, comfortable bed.
Cons:
10.0
Julie
Exceptional
Traveling as Couple
10-20-2017
Pros: Hot tub
Cons:
7.0
Verified Hotel Guest
Good
10-20-2017
Pros: The handicapped accessible bathroom was a hit! Its size was great!
Cons: The toilet ran if you didn't push on the handle, and when my daughter unmade the bed, there was a strand of hair in the bed sheets.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-20-2017
Pros: Wonderful staff.
Cons: Some guests were "partying" -- loud and smoking until well after 11 pm. They were also not supervising their kids.
10.0
Jamesf
Exceptional
Family with Teens
10-20-2017
Pros: Location.
Cons: No.
9.2
Barbara
Wonderful
young couple
10-19-2017
Stay was very pleasant and...
Pros: Mattress was a little worn, but still comfortable. Size of room was good, bathroom was generous in size. Staff very friendly and helpful. Airport shuttle was fantastic - 3 minutes to terminal!
Cons: Mattress could have been a little more fluffy.
Did not appreciate the fact that Hampton Inn allows pets, albeit on ground floor.
9.6
Kimberley
Exceptional
solo traveller
10-19-2017
Good value and service
Pros: Bus from airport to hotel arrived within minutes of calling for pick up.
Check in very easy.
Helpful with dining recommendations
Nice breakfast buffet
Cons:
8.3
Nitin
Very Good
solo traveller
10-18-2017
Good hotel location, helpful front...
Pros:
Cons: I was invoiced more than the amount indicated by Booking.Com. When I complained, they informed me that they would give me a credit note. I never got one. I ended paying about 70 dollars more than the amount indicated by Booking.Com. Can you please check with this hotel why they invoiced me more than the amount indicated by Booking.Com?
8.8
Linda
Excellent
young couple
10-17-2017
Fabulous
Pros:
Cons:
7.1
Anonymous
Good
young couple
10-09-2017
Overall, very pleasant. never have...
Pros: the staff is always very nice and sincerely caring. The free breakfast is so generous, and good as well.
Cons: my pillows were way too soft...I laid on them and it surrounded my head. also the shower was very odd...we had a handicapped shower for some reason.
8.8
Anonymous
Excellent
family with young children
10-02-2017
Fabulous
Pros:
Cons: Breakfast but the staff were really polite
8.3
Vjezd
Very Good
solo traveller
10-02-2017
Very good
Pros: The jacuzzi was great after an 8 hour flight!
Cons: For the breakfast; paper plates and plastic cutlery is good. I think this is a poor choice for a nice hotel; not just for use but its so bad for the environment.
10.0
Jacqueline
Exceptional
young couple
09-27-2017
We would stay at the...
Pros: Staff was friendly and very helpful. There was a time when the staff let themselves into our room while we were there, however it was a mistake.. they meant another room. They were so apologetic. It wasn't a problem at all. They were professional, and it was an error. Regardless, everyone was pleasant and our needs were met.
Cons:
9.6
Cryshel
Exceptional
young couple
09-27-2017
Exceptional
Pros: I loved the breakfast.
Cons:
5.8
Anonymous
Okay
young couple
09-21-2017
Okay
Pros:
Cons:
2.5
Anonymous
Poor
solo traveller
09-20-2017
It was ruined due to...
Pros:
Cons: My clothes were misplaced. I slept uncomfortably the entire night in my dirty clothes. Ruined my short stay, which was meant to be relaxing and instead ended up being very stressing.
7.1
Dwayne
Good
family with young children
09-20-2017
Good
Pros: The rooms are spacious. The food is good. Very quiet hotel.
Cons: How slippery the pool area is when wet. The kids slipped a few times.
7.5
Mrs
Good
solo traveller
09-18-2017
I'll go back
Pros: The place was clean and the staff was friendly plus helpful
Cons: I had no complaints
10.0
Robert
Exceptional
young couple
09-18-2017
Exceptional
Pros:
Cons:
7.1
John
Good
young couple
09-16-2017
Good
Pros:
Cons: Furniture in suite (sofa and chair) not at all comfortable
5.8
Theodros
Okay
young couple
09-11-2017
Okay
Pros:
Cons:
8.8
Lori
Excellent
family with young children
09-11-2017
Fabulous
Pros:
Cons: Needed a little updating, but otherwise very nice.
10.0
Melisa
Exceptional
family with young children
09-11-2017
Clean
Pros:
Cons: We were 3 people. King size bed was very comfortable but sofa-bed was horrible. My brother had a terrible night.
8.3
Previous
Very Good
young couple
09-06-2017
The stay was good, bed...
Pros: The room was nice and big and the bed was very comfortable. The breakfast and the staff were amazing.
Cons: There were multiple issues with the housekeeping services. There was blood on one of the pillowcases, the coffee maker was used but never cleaned or put back into its proper place, and the end tables weren't wiped down.
7.9
Michelle
Good
young couple
09-06-2017
Good
Pros: I loved the comfort of the room overall. The beds were amazing and the cover room on my floor was perfect so I was disturbed by other guest walking by my door.
Cons: The refrigerator was not working and I was extremely tiered and did not want to deal with the maintence man coming into my room.
7.5
Adela
Good
solo traveller
09-05-2017
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
family with young children
09-05-2017
Exceptional
Pros:
Cons:
4.2
Mmahdi
Disappointing
young couple
09-05-2017
Not a pleasant experience at...
Pros: It was clean
Cons: Extremely rude guy at the front desk, he overcharged us around 100$ and wasted more than an hour of our time and he did not even apologize. Really uncomfortable bed and pillows! One side of the bed was lower than the other! I almost did not sleep the first night! Breakfast was really poor, French toast were like plastic, hard and tasteless, no good selection of breads, the fruits were not fresh, they ran out of almost everything around a quarter to 9 and they did not refill them regularly. We went and had a brunch in a cafe eventually!
10.0
Abigail
Exceptional
young couple
09-04-2017
Amazing
Pros: The beds were extremely comfortable and the price was worth it, staff were super friendly and helpful, the breakfast was amazing on Sunday morning. The pool/jacuzzi are great and honestly what sold us on this hotel. The fitness center is also a great bonus. Plus there is a bar. We used all of the facilities available to us during our stay and were happy/amazed with the overall comfort and care provided.
Cons: Everything was great.
10.0
Ana
Exceptional
young couple
09-03-2017
Exceptional
Pros:
Cons:
9.2
Donna
Wonderful
young couple
08-23-2017
Superb
Pros:
Cons:
10.0
Suzanne
Exceptional
young couple
08-23-2017
Relaxed comfortable clean room and...
Pros: Great selection for breakfast. No problem with late check in. Appreciated noon checkout time
Cons: Pool needed to be skimmed when we got in but someone did show up to do that while we were in the pool. Glad to know they were checking.
7.5
Patricia
Good
family with young children
08-14-2017
Good
Pros:
Cons:
8.8
Linda
Excellent
family with young children
08-14-2017
Fabulous
Pros:
Cons:
7.9
Anonymous
Good
young couple
08-14-2017
Good
Pros:
Cons: No obe told us about the $50 fee
9.6
Larissa
Exceptional
young couple
08-14-2017
Exceptional
Pros: Super comfy bed, great water pressure, nice bathroom amenities (Neutrogena)
Cons:
10.0
Gil
Exceptional
young couple
08-12-2017
I would stay there again
Pros: everything was ok
Cons: the sausage was cold
10.0
Sujeil
Exceptional
family with young children
08-09-2017
Exceptional
Pros:
Cons:
9.2
Deborah
Wonderful
family with young children
08-08-2017
Superb
Pros:
Cons:
10.0
Susan
Exceptional
review category group of friends
07-27-2017
Great place to stay if...
Pros: The location is near good restaurants and a quick trip to the airport. The staff was friendly, coffee was great and the room was excellent. I will be staying there again when I head out for a trip from TF Green, guaranteed!
Cons: Nothing!
10.0
Deborah
Exceptional
family with young children
07-27-2017
Exceptional
Pros: Room very clean, pool very nice
Cons:
9.6
Asa
Exceptional
young couple
07-24-2017
Exceptional
Pros: Shuttle took us to the mall then later to dinner although you had a nice restaurant. Had to get up at 4:15 am and there was hot coffee.
Cons: Would be nice to have a tv quite
7.5
Sujeil
Good
family with young children
07-16-2017
Good
Pros:
Cons: One particular house keeping ladie that was rude the 2 times I asked her if the she could please do the room since they would not go. She seemed bother when we would ask her to clean the room she would not leave enough towels
8.8
Brian
Excellent
family with young children
07-10-2017
Fabulous
Pros:
Cons:
9.6
Phillip
Exceptional
family with young children
07-09-2017
Exceptional
Pros:
Cons: I've been stay there for years I miss the old staff the new staff is nice but the old staff more friendly and easy to talk to Happy
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