Omni Hilton Head Oceanfront Resort

AAA Inspector Rating
23 Ocean Ln
Hilton Head Island, SC 29928- Map It
AAA Inspector Rating Details (scale 1-5)
4.3
Overall
Room4.7
Bath4.0
Public Areas4.3
AAA Inspector Notes
This lushly landscaped resort offers spacious studio suites with luxury appointments, mini-kitchens and a balcony. Two-room oceanfront king suites are also available. On-site amenities include an upscale steak house, a family sports bar and three pools. Smoke free premises. 323 units. 5 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. Jct US 278 business route/Queens Folly Rd, 0.9 mi se to Ocean Ln, just sw; in Palmetto Dunes Plantation. 23 Ocean Ln 29928 (PO Box 6165).
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, also, HH Prime, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, recreation programs, bicycles, playground, exercise room, spa.
Guest Services
valet and coin laundry, room service, area transportation-Palmetto Dunes area.
Terms
3 day cancellation notice-fee imposed, resort fee, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 275 guests
Showing reviews 1 - 5 of 50
6.4
Verified AAA Guest
Pleasant
Solo
03-08-2017
Overall hotel was "okay", but I would not stay there again.
Pros: Great location on the beach and kitchenette was a nice feature.
Cons: Poor lighting in the bathroom unless you used the heat lamp light. Shower head was broken and they sent someone to fix it, however I would think that if someone is cleaning the room daily this would have been noticed and reported by staff. They made an effort to update the room but then did not update other elements which really showed the age of the facility (dated night stands, coffee table, desk, TV stand). Loud, room doors slam and shake the building. I had an issue with loud music coming from the room next door(after mid-night). I called the front desk and they said they would send security out. Fifteen minuets later I called a second time because music was still loud. It took the hotel staff about 25mins to address this issue.
10.0
Mac
Exceptional
young couple
02-23-2018
Very nice stay.
Pros: Clean, large, and comfortable room. The staff were friendly and courteous. We mentioned to the front desk clerk that we were there to celebrate our wedding anniversary. Later that night, we were pleasantly surprised by room service with a complimentary bottle of sparkling wine and chocolate covered strawberries. We would definitely stay here again.
Cons: A handle to hold onto in the shower would have been nice.
8.3
Alan
Very Good
young couple
02-22-2018
Very good
Pros:
Cons:
9.6
Amanda
Exceptional
family with young children
02-22-2018
Last minute, family beach trip,...
Pros: Beach Access was what we were looking for and what we got
Cons: Nothing comes to mind.
9.2
Lauren
Wonderful
family with young children
02-19-2018
Excellent experience and we would...
Pros: Staff went above and beyond--my family stayed here for a birthday and they had a cake waiting in the room for us.
Cons: Outdoor seating area was dirty/dusty
Showing reviews 1 - 5 of 50