0.3 mi (0.5 km) e. Aves Gabriel Leyva y L Cardenas S/N.
OVERALL GUEST SCORE
Based on Ratings from 44 guests
Showing reviews 1 - 5 of 7
Pros: Always clean, big rooms with comfortable beds. The staff is always wonderful and safe, secure parking.
Cons: The Wi-Fi never works well in the rooms which is my only negative with the property.
Pros: Staff was nice and helpful
Cons: There were no towels and the ones that were sent to us were really old.
No bulbs in the table lamps
The food quality could be improved.
family with young children
Pros: The hotel was decent. Not too many amenities to enjoy from. Their pool area was playing music most of the time and had a couple of games projected to one their walls, we had a good time there. We ordered some food from their restaurant which surprisingly after all the things that went wrong was really good. We had a few of their appetizers and a few of their entrees.
Cons: Free Wi-Fi was not working. Ended up with a huge data charge while roaming because of their intermittent Wi-Fi connection. Their TV's were new but not working properly and no one seemed to know how to operate them. I was rather relocated to a new room a couple of times because of that. The room next to ours had a water leak and we ended up with our room entrance flooded. Some of the staff members were really nice and some others were really rude and incompetent, unable to make a simple exchange rate equation. But trying to argue their way out!
The manager was able to assist is after the other two ladies waisted a couple of hours arguing with us.
Cons: Very pleasant staff
Pros: Allof it
Pros: The staff is always great. Secure parking is a bonus. The rooms are always comfortable and super clean.
Cons: The wifi works great in certain areas of the property, but it doesn't seem to be reliable in the rooms we've stayed in (4 times).
Pros: The pool, and the breakfast was good.. .
Cons: My room was apparently a suite on the 5 th floor had really no view , the windows and curtains were old and dirty not modern @ all .. The safety deposit box only Security can acces it and he was gonne by time we arrived , and it was the weekend so we couldn't access the box .. The room or the hotel was just remodeled the comforters as well old and floral ..