El Cid Castilla Beach Hotel

AAA Inspector Rating
8.7
Pleasant
34 Guest Ratings
Ave Camaron Sabalo S/N
Mazatlan, SI 82110- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.0
Bath3.0
Public Areas3.5
ARATED
AAA Inspector Notes
Part of the massive El Cid Resort Complex, this mid-level high-rise property offers a huge lobby and ample public areas. Rooms have gorgeous pool and beach views. 500 units. 4-15 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. 5.4 mi (8.7 km) nw; in Camaron Sabalo Zona Hotelera. Ave Camaron Sabalo S/N 82110.
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
4 restaurants, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
sauna, hot tub, regulation golf, tennis, recreation programs, exercise room, spa.
Guest Services
valet laundry, room service.

Guest Ratings

OVERALL GUEST SCORE
Pleasant
Based on Ratings from 34 guests
Showing reviews 1 - 5 of 7
10.0
David
Exceptional
Family with Young Children
10-13-2017
I was satisfied and had a great price.
Pros: Great personnel at the pool bars and check in desk.
Cons: Tried to pressure me into attending a sales pitch for a time share.
6.0
Verified Hotel Guest
Pleasant
Group Traveler
10-13-2017
Pros: The staff was great.
Cons: Smoking - every morning I woke up to smoke at 7:15 - it ruined things for me and hurt my lungs by the end of the trip. The food was less than average.
10.0
Susana
Exceptional
family with young children
08-16-2017
Exceptional
Pros: A different variety of the buffets each day. A good open choice on restaurants on the all included. Staff is very attentive. It being our first time its a place that we will keep in mind the next time we visit. We had an excellent room location, close to everything we needed.
Cons: The ac in our room was not cooling much as we would like.
6.3
Angel
Pleasant
family with young children
07-28-2017
Could be good, awful service
Pros: Nice pool, decent prices for food and beer inside the hotel even when in "European package"
Cons: The charge extra for kids even when having. 2 double beds available, we were 2 adults and 2 kids , Staff charge me twice for the stay! They could not credit the charge into my credit card and they gave me back cash and I had to go to the bank awful service after waiting for 30 min on check out . I had no idea about their packages and clearly they had no idea how he online booking works, this was vet annoying!
10.0
Wilbur
Exceptional
young couple
04-09-2017
Perfect vacation
Pros:
Cons:
Showing reviews 1 - 5 of 7