Pueblo Bonito Emerald Bay Resort & Spa

AAA Inspector Rating
8.7
Very Good
58 Guest Ratings
Ave Ernesto Coppel Campana S/N
Mazatlan, SI 82110- Map It
Photos
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AAA Inspector Notes
This luxurious beach resort has sumptuous public areas and an enormous three-tiered pool area. The guest rooms exude obvious refinement and spectacular views. The spa is the finest I've seen anywhere. Some suites offer whirlpool tubs. Meets AAA guest room security requirements. Smoke free premises. 378 units, some two bedrooms, efficiencies and kitchens. 2-4 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. Just past Marina Mazatlan on Emerald Bay. Ave Ernesto Coppel Campana S/N 82110.
Pool
heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
5 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, no wireless Internet, safes. Some: high-speed Internet.
Sports & Recreation
sauna, hot tub, steamroom, fishing, snorkeling, tennis, recreation programs, health club, spa.
Guest Services
valet laundry, room service, child care, area transportation-Pueblo Bonito Mazatlan.
Terms
check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 58 guests
Showing reviews 1 - 5 of 11
6.3
Mariana
Pleasant
family with young children
07-08-2016
Pros: The spa is wonderfull excelent massages, excellent sunday brunch.
Cons: The check-in process is terrible, it took them ages to locate my reservation and even then it took them a lot of time to check me in, overall since they started (after about 25 minutes of waiting) it took them about 40 minutes till they gave me my key and I could finally go to my room. ( this slow process of checking in happened the 3 times I stayed in this hotel) Also the guest next room to me were really loud having a party practically and shouting and singing with really loud music, I called the reception 5 times from 11pm till 4am and I know it is not their fault but still I had very little sleep and my kids kept waiking up, so if you get one of these neighboors I can practically garantee you wont have a good night sleep.
8.8
Michael
Excellent
mature couple
01-26-2016
Pros: My wife and I love to play tennis. Roberto is the local tennis Pro. He made our trip worth every penny. Best food preparation I've experienced in Mexico....
Cons:
8.3
Ryan
Very Good
young couple
10-29-2015
Pros: Cheap, great pool and very accommodating staff. I heard the Spa was excellent, but did not personally attend.
Cons: Disorganized at front desk, pressure to attend timeshare presentations. The town is just so so. Beach was basically washed away.
8.3
Michael
Very Good
review category group of friends
05-03-2015
Pros: Quality of Food and drink selection was "over the top"--very good.
Cons: Checking in took over 30 minutes...long line.
8.8
Teri
Excellent
family with older children
03-18-2015
Pros: Loved our room. The pools and the spa were wonderful. Staff was helpful and friendly.
Cons:
Showing reviews 1 - 5 of 11