Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Remodeled in 2014, this lodging is a nice surprise. The public areas and guest rooms are modern and appealing. Suites have whirlpool bathtubs. Some rooms have great pool views.
Smoke free premises. 89 units. 3 stories, interior corridors. Bath: shower only.
Extremely nice accommodations, which far surpassed my expectations. This will be my preferred place to stay in Mazatlan from now on. Being on a strict budget, this hotel was affordable for me and very "deluxe" at the same time. Having complimentary full breakfast service, plus free WiFi in the rooms plus computers in the lobby was great. Plus the staff were very nice and always looking for ways to be helpful. I can't raving about it enough.
Pros: Breakfast was great and staff very accommodating.
Cons: There was nothing I disliked.
Location & facilities good, room...
Pros: Location as great. It was quiet for our one night stay, however I expect it would be a much noisier location during vacation periods like Semana Santa.
Cons: The room, particularly the bathroom is in dire need of a renovation. The sink is showing many surface cracks, the faucet doesn't function properly, and the mirror surface paint is flaking around the edges. It really looks tacky and not befitting of Quality Inn standards. Also both my wife & I found the pillows very hard (firm) making it difficult to have a comfortable sleep.
Pros: The location and the breakfast!
Cons: Maybe a better price, considering it is not in the beach.
Pros: Victor was fantastic in helping us in any way
that he could. Treat him good as he is a very
valuable employee. He speaks fluent English as we do not speak Spanish. He has management skills and would make a good
Cons: That the pool was not heated.
Nice hotel.. just add a...
Pros: Newer hotel in great location across the street from a fabulous healthy restaurant
Cons: Lack of English stations on tv caused me to check out early and move to playa mazatlan across the street
Pros: The breakfast was great and the staff very nice
Cons: The hotel employees were very friendly when we first arrived then they wouldn't even say hi when we saw them
Reasonable clean hotel And location...
Pros: Hotel was clean, roomy well cared for. Breakfast very good, service very good. Reasonable location.
Cons: Did not appreciate that the check in staff did not speak or understand English, or that I bwas given a document to sign that was in Spanish. Yes there was an individual who told me the jist of what it supposedly said, but in the end I could very well have been signing anything. Had to ask for the receipt for my records.
Pros: The location
Cons: The gym was to small , and I got called twice from the front desk by mistake really early in the morning
Would stay there again
Pros: Best breakfast buffet we've had in mid price accommodations. Staff friendly and helpful.
Cons: It was hard to get the room cool without cold air blowing on you.
Location close to everything
Cons: For the price it is not a great hotel .
Pros: When we got there they did not have our resevation for us we had to wait for 30 minutes before they found us a room
Cons: Very noisey they had a band playing below us