Courtyard by Marriott Charleston Waterfront

AAA Inspector Rating
8.7
Very Good
103 Guest Ratings
35 Lockwood Dr
Charleston, SC 29401- Map It
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.2
Bath2.8
Public Areas3.8
AAA Inspector Notes
Guests can take in relaxing views of the Ashley River and City Marina from many rooms, the pool deck or the bar. The contemporary queen and king bed rooms offer comfortable seating areas. Some oversized standard rooms and even larger two-room suites are also available. Smoke free premises. 179 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Waterfront. I-26 exit 221A (US 17), 1.2 mi w to Lockwood Blvd, then just s. 35 Lockwood Dr 29401.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, boarding pass kiosk.
Terms
check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 103 guests
Showing reviews 1 - 5 of 50
6.0
Verified AAA Guest
Pleasant
Senior
04-06-2017
I had read reviews mentioning construction, so I called ahead to see if there was still construction going on. I was told only the front desk area was still under construction and that would be complete April 1st. It wasn't complete on April 2nd and I overheard them tell someone else that it would be complete in two weeks. Strike 1. When I tried to check in at 4pm, I was told that my room was not ready and that I would be put on the list and would have a 15-20 minute wait. No apology for wait. After 20 minutes, I went to front desk to check. Because I was pressing the issue, I was given a room, but I saw that I had not advanced on list. So, I believe it would have been more than an hour to get the room had I not been persistent. Strike 2. There were posted notices that the elevator would not be operational between 11pm and 7am. It was still not operating at 8am when I left the hotel. Strike 3. The desk staff was not very welcoming and did not convey concern about these issues.
Pros: The room was fine.
Cons: Front desk service.
7.1
Albert
Good
young couple
05-24-2017
Pros:
Cons: Pricey for amenities provided. Bistro service was disappointing- out of menu/drink options on more than one occasion. 'City view' from room or balcony also disappointing-one was a dumpster view.
10.0
Carlos
Exceptional
young couple
05-09-2017
Pros: I love this hotel! I wouldn't stay at any other place in Chucktown. I have stayed here for 3 straight years when I visit Charleston. Great accommodations, Nice Room with an excellent view, and excellent staff..... This is my spot!!!!
Cons: Restaurant was trash... They need to match this food with the hotel quality! Food was bad, service was lame. Not many options for a nice hotel like that. Need to have better food choices and act like a Great Marriott. They got cheap on the eats.
5.4
Frank
Fair
family with young children
05-08-2017
Pros: Stores, good restaurants, entertainment
Cons: The food Bistro- 1 person trying to take and fill orders- took 20 minutes in line to just get 2 cups of coffee. NO HOT WATER For 24 hours during which time I had to take 3 freezing ass cold showers as did my wife. When we asked about it their comment was well you still have water not to mention that as we stood by the front desk and there's new people registered they did not even tell them there was no hot water available and would not be until the next day not very good management. And when we checked out it was never even an inkling of conversation on how can we compensate you for your inconvenience they totally just ignored it. So to say the least I am not the happiest person with Marriott right now
4.6
Tennessee
Disappointing
family with young children
04-18-2017
Pros: Convience
Cons: Customer service at front desk
Showing reviews 1 - 5 of 50