The beautifully appointed property offers several room styles for guests; upper-floor Charleston rooms offer city views, while terrace rooms have patios, larger executive rooms and two-room suites. The property is located in downtown's shopping and dining district and features an array of amenities and services that will satisfy business travelers and vacationing families alike.
Smoke free premises. 166 units. 6 stories, interior corridors. Accessibility (Call).
Pros: The hotel is centrally located, the staff friendly and willing to help. The hotel was clean and well appointed.
Cons: First there is no parking available that is free notwithstanding your stay at the hotel. Parking is across the street which you can park yourself or have valet parking. Either way parking is in addition to the room charge at a minimum of $16.00 per day. When you park you use your room key which is then billed to your account which the hotel then puts a hold on your credit card which they do not tell you about nor do they get your permission to do so. The hold on your account is in an amount that is greater than the amount of your parking and ,therefore, the hold is for several days before the balance above your parking charge is released. Upon arrival I am told after getting to the room and setting up the computer that internet is not free. I can get internet at McDonalds free, this hotel wants to charge you $12.95 per day unless you join Marriott Rewards in order to get free internet. I don't need or want to join anything more to get additional advertisements, emails, solicitations in the mail, etc. I was not enamored by the hotel experience and felt more could have been offered for the price charged.
10.0
Emberly
Exceptional
young couple
09-07-2016
Pros: The bed was amazing and the food was superb. The staff was accomodating, friendly and all around great!
Cons: Nothing
7.1
Anthimos
Good
family with older children
08-04-2016
Pros: Friendly staff. great location.
Cons: No free WiFi in rooms had to pay for it. No free parking had to pay for it and not Friendly attaintees .Room needed updating and detailed cleaning. Bar area floor needs maintenance.
10.0
Steve
Exceptional
Traveling as Couple
08-03-2016
Pros: Location, Price & Cleanliness
Cons:
10.0
Robert
Exceptional
mature couple
07-12-2016
Pros: Breakfast was very good and fairly priced as was dinner. Staff was very friendly, knowledgeable of the area and professional. I recommend the hotel and would stay there again, Great location.
Cons:
10.0
Spurgeon
Exceptional
family with older children
06-01-2016
Pros: Close to Market
Cons: Lack of drawer space in new rooms
8.3
Peggy
Very Good
mature couple
05-29-2016
Pros: The total hotel decor and location was fabulous. The Barony Tavern was exceptional. The staff service was outstanding!
Cons: My bed pillows were too high need low options as well. The AC had to be used at all times because then the room was stuffy upon entering but then it would go away.
7.5
Tanya
Good
young couple
05-26-2016
Pros: Bed was comfy. Room was clean
Cons: Wifi and parking are not included in the price
10.0
James
Exceptional
mature couple
05-11-2016
Pros: The staff, from the valets to the barman were outstanding.
Cons:
4.6
Charles
Disappointing
mature couple
05-04-2016
Pros: The location and the friendly bellman were the best part of a bad experience
Cons: Our huge room had a queen Murphy bed instead of our requested normal king bed. No effort was made to change our room when we complained. The desk person's attiude was "take it or leave it." Food in the restaurant was extremely salty and service very slow. The bartender couldn't make a Margarita.
9.2
Terry
Wonderful
mature couple
05-03-2016
Pros: Room was comfortable and the hotel was close to the historic district.
Cons: The cost was very high compared to what we normally pay for a hotel room.
9.2
James
Wonderful
solo traveller
04-27-2016
Pros: Seating area around the roof top cool. Bedding was really comfortable.
Cons: Hot tub or maybe the pool be heated. Parking.my view was the top and backs of buildings-no view
10.0
Sue
Exceptional
Traveling as Couple
04-07-2016
Pros: Wonderful hotel, great location. The fellow working as the greeter and doorman was really outstanding. Informed, friendly and helpful.
Cons: The girl who checked us in was short and rude with us. She rushed us through and made us feel unworthy of her time. I wish I'd caught her name but her name tag was covered by her hair.
10.0
Deb
Exceptional
family with young children
04-04-2016
Pros: The staff were all friendly, beds were comfortable, the location was great and we liked that there was a bar and restaurant in the lobby.
Cons:
9.6
Terry
Exceptional
mature couple
03-26-2016
Pros: The room was lovely--spacious, comfortable, and nicely designed.
Cons: If you could have communicated with Booking.com, with whom I booked your hotel, you could have told me that my credit card had been declined. As a result, you had no room for me the first night of my reservation.
9.6
John
Exceptional
mature couple
02-02-2016
Pros: > Very comfortable living quarters
> TV included many sports channel's and especially liked the golf channel
> perfect location
> great breakfast
> very friendly staff
> doormen are on the ball! (Mr. Bill was great)
Cons: all good! However, suggest better incentive to returning customers in terms of pricing.
8.3
Dwm
Very Good
solo traveller
02-01-2016
Pros: This was a great location, only 2 blocks from store visit the next morning. staff was extremely helpful.
Cons: leaving the area
10.0
Beth
Exceptional
mature couple
12-22-2015
Pros: Historical hotel which has been very well preserved and updated to perfection. Every detail in the room was pwrfect.
Cons:
9.2
George
Wonderful
family with young children
11-29-2015
Pros: Barony tavern was nice and relaxing.
Cons:
10.0
Debbie
Exceptional
review category group of friends
11-03-2015
Pros:
Cons: no room service for coffee
6.7
Mary
Pleasant
review category group of friends
11-03-2015
Pros: The location is excellent for my purposes.
Rooms are well outfitted and comfortable. The staff is extremely pleasant and most helpful.
Cons: NO room service. This was my third or fourth visit to your facility. I have always utilized your room service. I called the front desk when I could not find the RS menu in my room. New Company in the kitchen so no service?? I would not have booked if I had known in advance.
7.5
Christiane
Good
mature couple
10-28-2015
Pros: Friendliness of staff. Well supplied bathroom.
Cons: Bar tender was not very knowledgeable.
Location of room, directly over bright lights shining on flags. I am a very light sleeper and especially lights bother me. The room had very good black out curtains and we were only staying one night, but otherwise I would have asked to change rooms.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
10-14-2015
Great location for downtown activities. Attentive and friendly staff.
Pros: When I informed the staff that we were celebrating our anniversary we were given a room upgrade and complimentary champagne and chocolates which we greatly appreciated and enjoyed.
Cons:
9.6
David
Exceptional
young couple
10-03-2015
Pros: I liked the location. It was close to everything downtown but not so close that you had a lot of noise.
Cons: No room service and no late night service. They close the kitchen at 12 pm.
9.6
Curtis
Exceptional
mature couple
09-29-2015
Pros: Location was amazing...backs up to the main beginning of King Street. The hotel had extra add ons that made it special. Live piano in the lobby each evening. Free specialty cocktail in the evenings for guests, water bottles outside for you to take when needed. Valets were amazing. Front desk was even better. We had an amazing time and would go back there.
Cons: None to speak of.
5.8
Kathleen
Okay
mature couple
09-27-2015
Pros: It was in a good location for visiting the city.
Cons: The lighting in the room was terrible as were the televisions. I was totally surprised that the did not offer free wi-fi except in the lobby. And the daily charge was outrageous. I am not a business traveler that can write something like that off to a company.
6.7
Lucie
Pleasant
young couple
09-26-2015
Pros: The location is perfect, very central. The hotel decoration is nice.
Cons: The room prices are overrated, probably because of the location of the hotel. The ventilation is so loud I had to sleep with hearplugs, and the ventilation air is very cold. You can turn off the AC but not the ventilation. Breakfast is a joke for the price you pay.
10.0
Patricia
Exceptional
family with older children
08-29-2015
Pros: Great location, great and knowledgeable staff.
Cons:
10.0
Ann
Exceptional
Traveling as Couple
08-26-2015
Pros: location
Cons:
9.2
Happy
Wonderful
family with young children
08-22-2015
Pros: The staff made me feel that our needs were important that we were happy with our stay. The man at valet were also terrific. The housekeepers were very professional and saw that we had everything that we needed in our room.
Cons: I had asked for double on line and received a king. We were given a rollaway bed, which turned out to really comfortable for my son who is 5'11". This really changed my outlook on what o didn't like.
10.0
Jennifer
Exceptional
Family with Teens
08-12-2015
Pros: The staff was super friendly and helpful!
Cons:
5.8
Wayne
Okay
mature couple
08-02-2015
Pros: The restaurant and bar staff were very nice.
Also Cameron who took us to the room was great.
Cons: The room had a bad smell.
8.8
Wayne
Excellent
family with young children
07-28-2015
Pros: staff were very good.
Bellman and valet staff excellant
Cons: tv did not work
10.0
Michelle
Exceptional
family with older children
07-26-2015
Pros: Staff were very friendly and helpful. Location was excellent. Room was clean and spacious. Signs were posted throughout reminding guests to keep quiet during evening hours. One of the besth hotel bathrooms I have experienced. Free business center to access email and print. Hotel restaurant was superb.
Cons: Free Wi-Fi is only available in the lobby.
2.0
Falon
Poor
Traveling as Couple
07-21-2015
Pros: Nothing. Well, location was good but construction everywhere.
Cons: It was dated, I requested a pool and it was under maintenance, terrible experience and not a 4 star
10.0
Paige
Exceptional
family with older children
07-19-2015
Pros: Beautiful hotel and location was perfect for shopping, as well as visiting campus of College of Charelston where my daughter will be attending.
Cons:
10.0
Joanne
Exceptional
mature couple
07-13-2015
Pros: Location was great. We were able to walk to everything!
Cons:
8.3
Wesley
Very Good
mature couple
07-07-2015
Pros: Good location, good valet service, full service restaurant / bar downstairs.
Cons:
7.1
William
Good
mature couple
07-04-2015
Pros: Location is great
Cons: Had to pay for wifi in rooms
9.6
Greg
Exceptional
mature couple
06-21-2015
Pros: Bed comfort and restaurant
Cons:
10.0
Robertt
Exceptional
mature couple
06-11-2015
Pros: Location and food
Cons:
8.3
Michael
Very Good
young couple
06-11-2015
Pros: The location (geographically) was incredible. Close to food, galleries, shopping and historic places.
Cons: Construction across the street closed Wentworth to one lane, making access in and out a bit tricky. Hotel itself was nice but you could hear everything going on outside and in adjacent rooms at times.
7.5
Michael
Good
mature couple
06-02-2015
Pros: The outside doormen were the most helpful and friendly members of the staff we came across.
Cons: You pay a good penny to stay here and you cannot get a cup of coffee without paying for it. Had to use the lobby if we wanted to benefit the free Wi-Fi. Feels like the want to squeeze you for every penny you have.
9.6
Alex
Exceptional
young couple
05-31-2015
Pros: Free bike rental was great! And the perfect way to explore this magnificent city.
Cons: Costly wifi
6.7
Richard
Pleasant
mature couple
05-28-2015
Pros: Staff nice and helpful.
Cons: Room window view.
9.2
Rick
Wonderful
mature couple
05-28-2015
Pros: It was so convenient to the historic district. The concierge and staff at the door were unsurpassed in excellence.
Cons: The shrubs at the pool was in dire need of repair.
10.0
Todd
Exceptional
young couple
05-25-2015
Pros: Friendly and helpful staff
Cons: Pillows
2.5
Marlene
Poor
mature couple
05-24-2015
Pros: Price and locationg
Cons: Bill not charged correctly and must wait until Tuesday to speak to someone
9.6
Kim
Exceptional
mature couple
05-18-2015
Pros: This hotel is in a good location and is in within walking distance of the historic district. We had free wi fi because we are Marriott Reward members. Staff are all friendly and helpful. The light breakfast on offer was good and it can always be supplemented for a fee.
Cons: Thought that $24 was expensive to park the car but you can park your car easily in the same car park for $16 per day.
10.0
Nancy
Exceptional
mature couple
05-18-2015
Pros: Great hotel and staff, great location. Everything is within easy walking distance. Everyone was extremely friendly and helpful
Cons: I tried to find something to complsin about, but I couldn't!
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