Once considered the tallest 'skyscraper' in Columbia, the painstaking restoration has carefully preserved its historic details. The contemporary guest accommodations offer the latest amenities. In the hotel's public areas you'll see hand-tooled woodwork, mosaic inlays in the original early-1900s tile floor and the original palmetto motif of the exterior. You can take advantage of a large state-of-the-art exercise facility and dine at any of food outlets including a martini bar in the original bank vault, a rooftop lounge, an all-day sports bar and grill, and a plush restaurant that affords beautiful views of the city from every table.
Smoke free premises. 134 units. 17 stories, interior corridors.
Jct Washington St; center of downtown. 1400 Main St 29201.
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Parking
on-site (fee) and valet.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, high-speed Internet (fee), wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 378 guests
Showing reviews 1 - 5 of 50
8.4
Verified AAA Guest
Very Good
Couple
11-23-2016
Good value, nice location, good vibe
Pros: Pretty much everything, elevators were super fast I never waited more than 15 seconds
Cons:
7.1
Anonymous
Good
young couple
04-17-2018
Good
Pros: Staff was friendly and helpful. Valet guys were quick and friendly.
Cons: The hotels computer had the Reservation in my guest name not mine. Took 15+ minutes to figure out, the conformation number was of No help according to the employee. Had to get a new set up keys twice as they would not open the door. Valet parking $20.00 per day to be put in an uncovered & unsecured lot seemed unnecessary.
7.9
Todd
Good
family with young children
04-16-2018
Good
Pros:
Cons:
6.3
William
Pleasant
young couple
04-15-2018
We won’t be back.
Pros: Good attempt at historical restoration
Rooftop bar
Staff attitude
Cons: Small rooms
Parking
Plumbing/poor water pressure
Price
9.0
Frank
Wonderful
Business Traveler
04-13-2018
Pros: Great character and fantastic location.
Cons: Confusing arrangement for parking considering there is a Marriot around the corner and the parking ramp is connected there only. The room was clean and bright, but the arrangement was cramped. No chair other than an awkward desk at foot of the bed.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: The room was great - wood floors but with modern amenities. The price was amazing for what it offered. Starbucks and Roof Top bar were great places to hang.
Cons: Our room wasn't ready. Check-in begins at 3 p.m. and we arrived at 3:45 p.m. and still had to wait for a room to become available.
8.0
Verified Hotel Guest
Very Good
Senior Traveler
04-13-2018
Pros: Good location in downtown Columbia, SC. Responsible staff.
Cons: No Free parking. Only expensive Valet parking.
1.0
Frederick
Very Poor
04-13-2018
Pros: The hotel was fine when we finally got one
Cons: I like everything about the hotel but the person that booked my hotel booked me a room that was not available
10.0
Nicole
Exceptional
Traveling as Couple
04-13-2018
Pros: Love the rooms. So cute! Hardwood floors. Modern meets vintage. Also loved that a Starbucks is IN the hotel.
Cons: King bedroom only supplies 2 large towels, but you can request more like we did.
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
04-13-2018
Pros: Updated rooms were great. Location was perfect.
Cons: Room was not clean, soda on the walls used soap in the bathroom. No art or decorations in room. Matress was uncomfortable. The resturant Posh had terrible service. Only one other family plus my husband and I, we waited over an hour for nofood,walked out.
9.0
Verified Hotel Guest
Wonderful
Family with Teens
04-13-2018
Pros: Room decor and pillows.
Cons: No control over a/c.
10.0
Michael
Exceptional
Traveling as Couple
04-13-2018
Pros: It was very clean and had fresh paint and a cool little TV in the bathroom. The room had a classic feel to it like European or NYC.
Cons: NOPE
5.0
Verified Hotel Guest
Fair
Family with Teens
04-13-2018
Pros: the beds were huge, comfortable and soo hard to leave in the mornings
Cons: the breakfast was not exactly appetising, the meals provided by the room service were too salty and not tasty at all, although the portions were huge
4.0
Verified Hotel Guest
Disappointing
Family with Young Children
04-13-2018
Pros: Staff was very nice and as accommodating as possible.
Cons: Could not get multiple bed room. No roll away or sleeper sofas.
8.0
Anthony
Very Good
Traveling as Couple
04-13-2018
Pros:
Cons: I was very surprised that I had to pay extra for parking,
10.0
Laura
Exceptional
Group Traveler
04-13-2018
Pros: The old charismatic charm and the ROOF TOP lounge and the location!!!
Cons: No.
1.0
Christopher
Very Poor
Family with Young Children
04-13-2018
Pros: Most of the staff was very friendly
Cons: They didn't have the room that I had booked! The room that they did put me in was very small. There were exposed electrical wires in my room the shocked/zapped me. The lounge was a big disappointment and a worn chair in the lounge that cut my wife's paint
7.0
Brandon
Good
Business Traveler
04-13-2018
Pros: walking distance to capitol and the little restaurant area. very small city
Cons: TV had 4 channels, bed was uncomfortable. rooms were old,
7.0
Verified Hotel Guest
Good
Family with Young Children
04-13-2018
Pros: beds were super comfortable, bathroom was great, nice historic feel, wood floors
Cons: we were told the room had two queen beds, but the beds were not queens.
10.0
Verified Hotel Guest
Exceptional
Business Traveler
04-13-2018
Pros: Great Staff
Cons: Hotel Fitness center was not cleaned and restocked of towels.
5.0
Verified Hotel Guest
Fair
Traveling as Couple
04-13-2018
Pros: Location
Cons: First room was not cleaned and second room, the coffee maker didn't work. When trying to check outhe, we waited for a little while while the staff was socializing.
10.0
Thomas
Exceptional
04-13-2018
Pros: Housekeeping, Staff and great attitudes. People come in tired, but staff is quick and getting you to room.
Cons: Being environmental conscience is great, but two rolls of toilet paper initially should be in room. Marriot around street is your major competition, which I have stayed in numerous times.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
04-13-2018
Pros:
Cons: The TV had no picture.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros: The staff were phenomenal and very accommodating. The Vault bartender was very entertaining and resourceful. The location is great within walking distance of some great restaurants.
Cons: Yes! The idea of being in a wheelchair accessible designed room, which was rather awkward. These type rooms had NO bathroom counter space. Note to self in the future, decline those types of rooms. They should be available only upon request
7.0
Verified Hotel Guest
Good
Business Traveler
04-13-2018
Pros: The location and history tied behind it. The building is beautiful.
Cons: I discovered a roach in my washcloth.
7.0
Verified Hotel Guest
Good
Traveling as Couple
04-13-2018
Pros: The staff was very nice and accommodating. The rooftop bar was great!
Cons: Our tv didn't work but apparently it was a cable issue and not a hotel issue.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros: Location and character
Cons: you put us in the handicap room, which is much smaller than the typical King size room (we've stayed there before)
10.0
Amanda
Exceptional
Traveling as Couple
04-13-2018
Pros: I really liked the location of this hotel. There was so much to do within walking distance. The staff was very professional and friendly. The room has been updated to have the comtempary feel while encompassing the nostalgic architecture.
Cons:
4.0
James
Disappointing
Traveling as Couple
04-13-2018
Pros: The valet parking guy was very helpful and informative.
Cons: very cramped almost everywhere. The 17th floor place was advertised differently as to when it opened. Lot's of its menu items weren't available. Got a handicapped room but did not request one and the place was sure not filled up.
10.0
Timothy
Exceptional
Traveling as Couple
04-13-2018
Pros: Beautiful old updated Hotel in heart of the city.
Cons: No
9.0
Verified Hotel Guest
Wonderful
Business Traveler
04-13-2018
Pros: It cool old hotel. The safe in the lobby was so cool.
Cons:
4.0
Tyrone
Disappointing
Business Traveler
04-13-2018
Pros: Location
Cons: Room
10.0
Michael
Exceptional
Solo Traveler
04-13-2018
Pros: Location and the style of the rooms
Cons:
8.0
Verified Hotel Guest
Very Good
Family with Young Children
04-13-2018
Pros: Staff were polite and very helpful.
Cons: No pool
3.0
Terry
Poor
Solo Traveler
04-13-2018
Pros: Tv in bathroom.
Cons: Refused reschedule, arrival was delayed, & when arrived nobody was there to get me a room. I slept on couch, when I was seen sleeping on couch was yelled at. Another couple who had just arrived was put in front of me & I had to wait yet again. Poorly
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
04-13-2018
Pros: Location and room
Cons: The AC for the room was broken, we did not call about it due to our late arrival and short trip, but it was muggy and warm in the room.
2.0
Brandon
Poor
Business Traveler
04-13-2018
Pros: decent location walkable to downtown stretch
Cons: room was dirty, sheets, towels were dirty. Large Roaches in bathroom called down to front desk they did not move me or offer to take care of the insects, instead told me "we just sprayed sometimes the come out then" disgusting
8.0
Verified Hotel Guest
Very Good
Family with Young Children
04-13-2018
Pros: Staff were excellent at check in, great location for downtown Columbia.
Cons: The rooms are slightly on the small side for anyone who needs space for kids.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
04-13-2018
Pros: The Sheraton has a JEWEL in their employee, She was so warm and inviting! She was very helpful and professional. Excellent experience!
Cons: Parking was very confusing. You can park in the Marriott parking deck, which is also the Public parking deck, but The Sheraton isn't marked on any of those signs. Parking is $12 for self-parking.
5.8
Allison
Okay
family with young children
04-06-2018
Average
Pros: Slept great on the bed
Cons: The front desk messed up terribly. They charged my father’s room for our charges. Evidently if you have the same last name it’s too confusing for them. I wasn’t pleased that they called me several times trying to clear up their mistake. I work at night, so being woke up during my sleep three times was irritating.
8.8
Joseph
Excellent
young couple
04-04-2018
Fabulous
Pros:
Cons: WiFi very bad in room
10.0
Christy
Exceptional
solo traveller
04-02-2018
Great location and the rooms...
Pros:
Cons:
10.0
Lynette
Exceptional
family with young children
04-02-2018
Exceptional
Pros: Great location
Cons:
8.3
Jeanie
Very Good
young couple
03-31-2018
This was a great place...
Pros: The bed was great. The downtown location was awesome, and I loved the old nostalgic building.
Cons: The room was very small. The water in the shower vacillated between hot and cold, and I constantly had to adjust the handle...very irritating and I did get burned and frozen. :( Have never had this happen in a hotel before.
5.8
Ann
Okay
family with young children
03-30-2018
If visitng the Columbia area...
Pros: The actual room was very nice. If our family were the only guest, it would have been better. see below
Cons: When booking a "Sheraton" property, one has certain expectations, this property failed miserably to come close to that. This hotel is an old bank which was very cool for nostalgia purposes but Very noisy from inside and out side noises ( creaky floors,elevator dings, ice makers, street radio, motorcycles etc)
7.5
Anonymous
Good
family with young children
03-29-2018
Overall, it was a decent...
Pros: The location was great-walkable from restaurants and campus.
Cons: We were hoping there would be a fridge in the room and items in the windowsill were soaked in the morning due to condensation entering.
5.4
Antrice
Fair
family with young children
03-29-2018
Passable
Pros:
Cons:
6.7
Anonymous
Pleasant
young couple
03-19-2018
Pleasant
Pros:
Cons:
10.0
Ashleigh
Exceptional
young couple
03-19-2018
Exceptional
Pros: The staff was friendly and knowledgeable
Cons: N/a
10.0
Tykeshia
Exceptional
young couple
03-19-2018
Stay was enjoyable, yes would...
Pros: Everything was very clean and comfortable.
Cons: Everytime someone left their room we could hear their door closing