Located a few blocks from the Carowinds amusement park, the small hotel offers everything you need for a place to stay before or after a day of fun. Attractive rooms have traditional décor with large-panel TVs. Rooms with two queen beds have a small task table with seating for two guests. King rooms have an easy chair, and a few feature a two-person jetted bathtub. The complimentary daily breakfast features waffles.
52 units. 3 stories, interior corridors.
Pros: The staff was very friendly and professional. Went out their way to help you.
Cons:
1.0
Jeannie
Very Poor
Traveling as Couple
06-23-2017
Pros: It was clean
Cons: I didn't like I was on the bottom floor and there was so much noise and very loud, I wasn't able to sleep at all.
10.0
Bernadine
Exceptional
Traveling as Couple
06-23-2017
Pros: Free Wifi in room, frig, microwave, coffee pot, iron and ironing boars, hair dryer, comfy bed, large bathroom, very clean, friendly staff. Much more than you would expect in a 2 star hotel.
Cons:
9.0
Verified Hotel Guest
Wonderful
Senior Traveler
06-23-2017
Pros: very nice room, friendly staff, good location, an excellent value.
Cons:
8.0
Michael
Very Good
Business Traveler
06-23-2017
Pros: The Room was right size. Shower and all facilities were in great working condition.
Cons: Nothing
7.0
Verified Hotel Guest
Good
06-23-2017
Pros: Upgraded, new mattress. Clean room. Staff at check in and check out very nice, helpful.
Cons:
7.0
Verified Hotel Guest
Good
Family with Teens
06-23-2017
Pros: Very close to Carowinds
Cons: Small seating area for breakfast. Mostly cold breakfast choices.
1.0
Verified Hotel Guest
Very Poor
Family with Young Children
06-23-2017
Pros: That it had heat and a place to park.
Cons: This was the worst hotel I have stayed in probably in 40+ years of travel. I do not have enough space to detail all of the shortcomings, but I did document them with pictures on Google maps. The high guest rating simply has to be a falsity.
9.2
Michele
Wonderful
family with young children
06-20-2017
Pros: The bed was very comfortable and there were plenty of pillows. The TV was large enough, the shower was great, and everything was clean.
Cons: The walls and doors allowed too much noise through. I could hear the neighbor's TV and conversations, the ice machine dumping loads of ice, and the hotel's wash machine.
3.3
Susan
Poor
family with young children
06-18-2017
Pros: Location was good as it was just off the highway.
Cons: Even though I made a mistake and selected a smoking room, I felt a better job could have been done cleaning the room as it smelled badly. The hallways even smelled badly from smoke and other odors. The fitness room was a joke as it had a treadmill, stationary bike and some weights. The overall cleanliness of the hotel was poor. There was an outlet that was sticking out of the wall in our room, which appeared hazardous. The overall rating computed by your system does not properly reflect my rating of the hotel. I felt the rating should have been much lower. I probably would not have selected this hotel if your system did a better job of rating.
8.3
Deja
Very Good
young couple
06-12-2017
Pros:
Cons: The breakfast only had a few varieties
10.0
Kathy
Exceptional
young couple
06-09-2017
Pros: Staff, was awesome!
Cons: Bed was a little hard
10.0
Laura
Exceptional
family with young children
06-08-2017
Pros: Rooms was clean, beds was comfy, breakfast was good.
Cons: The pool had a lot of dead and alive bugs in water. There was no net to scoop them out.
9.2
Rico
Wonderful
young couple
06-05-2017
Pros: Could be a better breakfast for the money you pay..
Cons: Just the breakfast
9.6
Richard
Exceptional
young couple
05-31-2017
Pros: Close to charolette
Cons: The view
10.0
Susan
Exceptional
family with young children
05-23-2017
Pros: The late evening receptionist was exceptional and went above and beyond to this very distraught traveler.
Cons: not easy to find
9.2
Rjollymama
Wonderful
young couple
05-19-2017
Pros: Clean and comfortable
Cons: Walls are PAPER thin (cough, cough)
7.1
Daniel
Good
solo traveller
05-13-2017
Pros: Room was comfortable. Friendly staff, nice business center, very clean.
Cons: Was given a smoking room that had a smoke odor and I don't smoke. Room was very hot when arrived and took a while to cool down. Breakfast was not very good. No bacon and the scrambled egg square was old and hard. Threw away and couldn't eat it. Never brought out any more fresh.
9.6
Anonymous
Exceptional
solo traveller
05-12-2017
Pros: The pillows on the bed left a little to be desired - - -
Cons: the pillows on the bed. And safety bars and strips for and in the tub
9.2
Mala
Wonderful
family with young children
05-11-2017
Pros: Amerus the counter clerk was very professional and even introduced us to the housekeepers that cleaned our room!
Cons: The lack of sound proofing--kids running, etc in room above us.
5.4
Heather
Fair
family with young children
05-08-2017
Pros: I liked the pillows.
Cons: I was overcharged for the room I received. The room door would not shut properly, the screen was coming out of the window, the room had a weird smell, the bed was squeaky, hearing the elevator all night so we got no sleep. We brought our Xbox so we could watch movies and the tv did not even have control panels for us to change the input of the tv.
Very outdated as well.
7.9
James
Good
family with young children
04-28-2017
Pros: The excess to on and off ramps to I-77 was very good, Had a good stay there
Cons: breakfast was not what I expected There were no eggs Mostly just a continental style breakfast
10.0
Anonymous
Exceptional
young couple
04-26-2017
Pros: Very freindly staff.
Cons:
5.4
Karin
Fair
review category group of friends
04-10-2017
Pros: Friendly lady at deskexpensive
Cons: Poor breakfast, very expensive for fixed income - Retiree
10.0
Jefferey
Exceptional
young couple
04-01-2017
Pros:
Cons: We had a king suite. It would have been nicer to have had 2 chairs instead of 1.
10.0
Debra
Exceptional
young couple
03-26-2017
Pros: Katie and Amaris at the front desk were wonderful! Room was clean and well stocked. Would definitely return next time in area.
Cons:
7.9
Charles
Good
family with young children
03-15-2017
Pros: Convenient
Cons: Nothing nice place
3.8
Anonymous
Poor
family with young children
03-12-2017
Pros:
Cons: We were put into a room next to laundry room. Walls on both sides were ridiculously thin. We could hear them breathing in the next room. Staff was very unhelpful - and worse, unconcerned - when we asked them to move us.
7.1
Beth
Good
family with young children
03-12-2017
Pros: Quiet and comfortable bed
Cons: Exercise equipment did not work properly. No towels or wipes available. Couldn't adjust incline on treadmill and weight machines needed oiled.
6.0
Angela
Pleasant
family with young children
03-09-2017
Pros: we just stopped to rest a couple hours then we were on the road again
Cons: beds, staff looks mean the man mopping was a lil non social hell he didn't crack a smile
10.0
Deborah
Exceptional
solo traveller
03-06-2017
Pros: Very clean. Grounds were beautiful. Spa tub was amazing after long days!
Breakfast was free and staff very helpful.
Cons: Bed was nice, but one blanket was a little " itchy". But the pillows were plentiful and soft.
Cons: Shower water cold, bathroom fan Very loud
Neighbors in other rooms slamming doors
9.2
Kelli
Wonderful
solo traveller
03-02-2017
Pros:
Cons: I would have liked to see eggs be an option for breakfast other than on the sausage biscuit
4.6
Ervis
Disappointing
young couple
02-27-2017
Pros: Night Shift Employee
Cons: I was given a smoking room and had to be moved, and i was double charged
3.3
Melissa
Poor
family with young children
02-27-2017
Pros:
Cons: This hotel has smoking rooms on the 3rd floor. We were put in a 3rd floor room with a 6 month old. As soon as you step off the elevator, the smoke hits you in the face. Our room smelled ok until around 9 pm when the marijauna smoke started pouring into the room. The next day we were moved to a room on the 2nd floor. That night we could still smell the smoke anytime the air came on or the fan was turned on in the bathroom. At 1 am the front desk staff banged on the door and tried to come in, waking my baby. Someone did not put the room switch in the system. Scared everyone in my room and I lost several hours of sleep the rest of the night due to my child being awake. It took 2 days and all of this mess for my husband to convince them to give him a later check out time. Oh, and my friend had a bug in her bed and the pillows are awful. This was the worst hotel experience I have ever had.
9.2
Marsha
Wonderful
review category group of friends
02-27-2017
Pros:
Cons: The housekeeper bust up into our room at 10 am without knocking. Check out wasn't until 11 am.....
7.9
Robert
Good
review category group of friends
02-23-2017
Pros:
Cons: air conditioner filters were dirty and clogged with dust. i always check these when i check in and this is an item that is frequently overlooked by staff/maintenance.
9.2
Susan
Wonderful
young couple
02-12-2017
Pros: only hardboiled eggs available... other items
available. bagel and yogurt ok.
Cons: The headboard that was attached to the wall on one side was lopsided due to it being partially pulled from the wall. it didn't effect my sleep, however. Just a cosmetic issue.
7.5
Anonymous
Good
young couple
02-10-2017
Pros:
Cons: small selection of food
5.8
Joanne
Okay
solo traveller
02-08-2017
Pros:
Cons: We paid the room through Booking.com and the Hotel also put the charge through against our credit card that was given for ID only. We were charged twice for the room. It took 2 days of phone calling to get the hotel to reverse their charge.
10.0
Renae
Exceptional
young couple
01-29-2017
Pros: Easy access from highway but a little tricky to find. Kinda behind other hotels. Very nicely furnished room, comfy bed, smelled like new place. Very pleased.
Cons:
10.0
Sharon
Exceptional
young couple
01-14-2017
Pros:
Cons: People above us we very loud right up until one o'clock in the morning.
8.3
Daniel
Very Good
solo traveller
01-11-2017
Pros: Jacuzzi in the room was wonderful
Cons: King size bed and 5 pillows were uncomfortable
9.6
Greg
Exceptional
solo traveller
01-04-2017
Pros: Nice comfortable king size bed
Cons: N/A
9.6
Muly
Exceptional
young couple
12-21-2016
Pros: staff were very helpful and friendly.
Cons:
8.8
Stephanie
Excellent
young couple
12-20-2016
Pros: It was quite and the staff was friendly.
Cons: Bigger tv. Everything else was up to par.
7.5
Loleta
Good
solo traveller
12-18-2016
Pros: Complimentary breakfast and it was very private and quiet
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