Located just east of downtown, close to the Carolina First Center, Bob Jones University and the BiLo Center. This is a first generation "U" shaped hotel, with a large courtyard in the center. The property offers a full-service breakfast, large well-equipped exercise facility and spacious, comfortable rooms with small patios or balconies.
Smoke free premises. 146 units. 3 stories, interior corridors. Accessibility (Call).
we stay here 3 times a year when we are in town for various events. it is a great location, clean, and we have never had a problem. The winning point for me at this hotel is that there are 2 QUEEN BEDS available. All the other hotels in the area are 2 Double/Full, which doesn't work for me.
Pros: Pool area enjoyable. At this price point, i didn't expect towels to be available pool side, but they were. The courtyard area is very quiet and nice for relaxing outdoors at many seats and tables as well.
Cons: coffee is said to be available all day. Unfortunately, none of the 3 nights we stayed resulted in a positive coffee experience. One late morning i went down there and there were carafes for self service, but no cups (the cups are behind the counter); no one in the lobby anywhere working, so after waiting a few minutes I just went behind the counter and got the cup). Another morning, still no cups near by, and only the 'strong' coffee carafe available. Kinda disappointing.
Cons: little mix up on the amount of my Bill.
Pros: The mattress was great and location was close to the mall and great restaurants
Cons: Longer pool hours during the summer
family with older children
Pros: Location is the advantage of this hotel if you are looking for quick access to Interstate 385 or proximity to the mall
Cons: This is the poorest Marriott property I have ever stayed in..... The tub is the smallest hotel tub/shower I've ever seen and the tub floor is super slick. The water softener is too soft & your hair feels dirty after washing. Don't pay the extra $10 for breakfast as it is only for 1 hot beverage and a choice of 1 hot item or 2 cold items, it also doesn't include tip & the breakfast is for 1 guest only
family with young children
Pros: There was an error in the booking but the manager on duty took care of the issue and eased my mind knowing that they were willing to go the extra mile to make the problem not affect me and my family. That is what excellent customer service is about
Verified Hotel Guest
Family with Young Children
Pros: Very Clean
review category group of friends
Pros: every thing
Pros: breakfast was great. Check-out was great. Close to outback.