Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This property is close to restaurants, shopping malls, and to the downtown area. New metro decor, with a gray color palate, is featured throughout the hotel.
Smoke free premises. 115 units. 5 stories, interior corridors. Accessibility (Call).
Pros: the location wasn't too far or too close from downtown greenville.. for the price point this was great..
Cons: the exact location of the hotel was a bit challenging getting to.. basically got to jump a full 2 lanes to make your turn or pass it & do a u turn..
5.0
Verified Hotel Guest
Fair
Traveling as Couple
09-22-2017
Pros:
Cons: the location of the hotel was not what I expected. Traffic on woodruff road is awful. No easy access to the hotel. The breakfast staff was extremely rude. It was advertised as a room with a Jacuzzi but it didn't have one.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
09-22-2017
Pros: I only stayed for one night but definitely would stay again. The rooms are nice, new and good size.
Cons:
10.0
Verified Hotel Guest
Exceptional
Business Traveler
09-22-2017
Pros: Excellent! very clean, rooms are up to date and classy. relatively quiet for a busy area. nice and welcoming staff. complimentary breakfast was also very good
Cons: a little hard to find and access coming from interstate 395.
10.0
Keri
Exceptional
Group Traveler
09-22-2017
Pros: Convenience to things.
Cons: Breakfast wasn't that great.
8.0
Verified Hotel Guest
Very Good
Solo Traveler
09-22-2017
Pros: Great hotel. Amenities were great. Very up-to-date room. Millennial friendly. Hotel Employee at the front desk was extremely helpful and cordial. Enjoyed my stay very much.
Cons:
10.0
Richard
Exceptional
Traveling as Couple
09-22-2017
Pros: Comfortable, clean, no surprises.
Cons:
10.0
Candis
Exceptional
Family with Young Children
09-22-2017
Pros: Everything! The room was clean comfy, hotel staff was friendly. The pool area was wonderful! Enjoyed the FREE breakfast very much as well as the COMPLIMENTARY coffee that was available in the lobby 24 hours! We were happy and can't wait to come again!
Cons: EVERYTHING WAS WONDERFUL!
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
09-22-2017
Pros: THE WHIRLPOOL TUB. BED WAS VERY COMFORTABLE TOO.
Cons: BREAKFAST WAS AVERAGE.
9.0
William
Wonderful
Family with Teens
09-22-2017
Pros: Clean and large room. Very comfortable bed.
Cons:
10.0
Verified AAA Guest
Exceptional
Couple
10-26-2016
Not too much too look at from the outside, but public spaces are good and room remodeling is quite nice.
Pros: Desk staff very friendly and efficient. Breakfast had nice options and good hours Coffee and tea available all day. Ventilation great, tub not slipperly.
Cons: We checked out on a Sunday and check out deadline is noon. Starting at about 10:30 and for 20 minutes until we left, the housekeeper knocked on the door 4 times. They saw us coming and going they saw us bring a luggage cart up and still knocked. My impression is that the housekeeper's straw boss, a unfriendly guy, kept making her knock. When they weren't knocking, they stood outside the door and talked loudly. We got the message, we WERE planning and preparing to leave. I almost wanted to stay longer just to spite them, honestly. This was rude and unnecessary behavior on his part. I know that their jobs are difficult and I appreciate that, but somehow I think her job is a lot harder than his if only because he supervises her. Hope he didn't take the tip.
6.7
Frank
Pleasant
solo traveller
09-11-2017
My stay was uneventful, would...
Pros: clean rooms
Cons: one of the girls at front desk was lacking in personality and was not very helpful
9.6
Sherry
Exceptional
review category group of friends
08-01-2017
Exceptional
Pros: The bed was very comfortable and the staff was very friendly and nice! Cookies were great and I wish I'd had more time to enjoy the breakfast. I ate but only had time for eggs and toast.
Cons:
9.6
Dunfrey
Exceptional
young couple
07-26-2017
Had a wonderful time.
Pros: Staff was fantastic. Room was great.
Cons: Pillows were poor, filled with too much foam rubber content which makes you head bounce all night. Duvet cover too heavy, (not warm but physically too heavy). No water pressure in the shower.
7.9
David
Good
young couple
07-26-2017
Good
Pros: The eggs and bed was nice
Cons: no dresser to put anything in
9.6
Jose
Exceptional
family with young children
07-25-2017
Exceptional
Pros: Great breakfast, nice looking lobby and breakfast area, comfortable beds, clean rooms and bathroom, excellent housekeeping.
Cons:
10.0
Samantha
Exceptional
family with young children
07-18-2017
Great hotel--comfortable and family-friendly
Pros: We loved the mattress and fluffy comforter. Breakfast was great and varied. The pool is small but accommodated the guests well.
Cons: The pool could be cleaned more (lots of bugs that my husband sifted out himself), but otherwise it was quite nice.
10.0
Roosevelt
Exceptional
solo traveller
07-07-2017
I truly enjoyed my stay...
Pros: My stay there was very nice and enjoyable AND I PLAN TO COME BACK NEXT WEEK
Cons: your staff was wonderful and pleasing to talk with concerning info about your town, traffic was a bit heavy
5.0
Traveller
Fair
review category group of friends
07-03-2017
not worth for the money
Pros:
Cons: rooms feels small comparatively.worst complementary wifi. i don't think batch room floor is too clean . not worth for the money paid
7.5
La'diamond
Good
family with young children
07-02-2017
Good
Pros:
Cons: Tub wasn't clean but they did give us another room.
7.5
Troy
Good
review category group of friends
06-19-2017
Great stay but average breakfast
Pros: The danish was good. And of course the whole fresh fruit
Cons: The potatoes, the sausage, the mixed fruit and the juice tasted like it wasn't fresh or like it was going bad from sitting out.
10.0
Daisy
Exceptional
young couple
06-17-2017
D & W first
Pros: Very clean, the receptionist and rest of the staff was wonderful.
Cons: Nothing bad yo sau
10.0
Tom
Exceptional
young couple
05-22-2017
Good stay in Greenville, SC
Pros: The Breakfast was very good and staff was friendly
Cons:
10.0
Sondra
Exceptional
young couple
04-22-2017
Excellent!
Pros: Comfortable bed. Excellent showerhead. Current decor.
Cons:
10.0
Patricia
Exceptional
young couple
01-08-2017
Great room and Great value
Pros: The room was spacious and the new walk in shower with the sliding doors as opposed to a shower curtain in a bath tub is a major plus.
The room was very clean.
Cons:
10.0
Derrick
Exceptional
solo traveller
11-30-2016
Great Stay
Pros: I liked the cleanliness of my room, and the two ladies at the front desk were very very professional and SUPER nice.
Cons: Everything was great
7.1
Gerald
Good
family with young children
11-16-2016
Nice hotel...a bit pricey
Pros: The staff and room.
Cons: Price per night for the room
7.9
Karen
Good
solo traveller
10-06-2016
Sept/Oct 1 stay
Pros: Coffee in the lounge area.
Food was great with choices
Cons: The coffee pot in the room is a waste. Too cheap. If you have someone keep fresh hot coffee in the lobby or water for tea then no need for pots in the room. It was too plastic for value.
5.0
Sheila
Fair
family with young children
09-25-2016
Passable
Pros: Room was dirty. Had to change rooms and new room was not much better.
Cons: Room filthy
10.0
Gordon
Exceptional
young couple
09-25-2016
Perfect
Pros: Location was perfect for our trip
Cons:
7.9
Winny
Good
mature couple
08-22-2016
Good place to stay
Pros: Beds were very nice and clean
Cons: Room was very small and tight for the money
10.0
Sharitta
Exceptional
young couple
08-01-2016
great place
Pros: Everything
Cons: Nothing
9.6
Richard
Exceptional
mature couple
07-14-2016
Very nice.
Pros: Bed was excellent.
Cons:
10.0
Hugmasters
Exceptional
mature couple
07-13-2016
great weekend destination
Pros: The staff were very friendly and attentive
Cons:
8.8
Iloveebobbi
Excellent
young couple
07-12-2016
Beautiful hotel!
Pros: I absolutely loved the bed and the walk in shower.
Cons: There were a few ants in the hotel we were staying in.
9.6
Carolyn
Exceptional
mature couple
07-06-2016
Very polite and efficient
Pros: Loved everything in the hotel! Wonderful mattreloss and covers.
Cons: So much traffic made it difficult to get in and out.
10.0
Robert
Exceptional
mature couple
06-21-2016
Great location, clean room and...
Pros: Great staff; cleans rooms and great bed. Very good location for us.
Cons: Nothing!
8.3
J
Very Good
solo traveller
06-19-2016
Comfortable overnight stay in a...
Pros: The facilities were clean and comfortable.
Cons: Saturday morning when I was leaving, the woman at the front desk made me stand there somewhat awkwardly for at least a good 10 seconds or more before she finally looked up from her computer screen to acknowledge my presence. If she was in the middle of doing something, she should have at least acknowledged me by saying something like, "Good morning, sir. I'll be with you in just a moment." She needs to be corrected in that area of her customer service skills.
9.6
Daniel
Exceptional
family with older children
06-14-2016
Exceptional
Pros: Location was great and the bed was very comfortable. Room was clean.
Cons:
10.0
Sanford
Exceptional
mature couple
05-27-2016
Short stay, but will go...
Pros: We enjoyed the location and quiet atmosphere of the hotel. The staff were friendly and helpful when we asked about activities and where to go in Greenville.
Cons: I would've have liked firmer pillows. I went a purchased a couple. The breakfast was decent but would have loved a few more options than we were given during our stay. Overall, we were pleasantly pleased with our stay.
7.5
Timothy
Good
mature couple
05-07-2016
Satisfactory for our needs
Pros: Breakfast was good with fresh fruit salad on offer every day. Also different hot dishes each day.
Reception staff very friendly and helpful.
Hot coffee available at no extra cost 24/7, with cookies in the afternoon. But nowhere to enjoy it unless you took it back to your room.
Cons: Our room was a bit tight for space and short of proper drawers to unpack into.
We had extreme problems with the toilet becoming blocked - despite normal use!
Nowhere really to sit and enjoy a drink in the evening. The breakfast room was available, but the chairs, sofas etc were pretty grubby. The flat screen TV was constantly running 24/7 which was a distraction. There was no bar at all, just a fridge with a limited and expensive selection and nowhere even to sit outside comfortably with a drink.
10.0
Anthony
Exceptional
solo traveller
04-28-2016
awesome will be back!!
Pros: Awesome no complaints at all....
Cons: Nothing everything was awesome
10.0
Rhonda
Exceptional
mature couple
04-27-2016
super place to stay
Pros: staff and bed and cleaniness
Cons: eggs were not great
9.2
Jill
Wonderful
mature couple
04-04-2016
Quality at a bargain price
Pros: Rooms were clean and bed was very comfortable. It was nice to have a mini fridge and microwavw. The bathrooms were up-to-date and well stocked with clean towels.
Cons: Because the hotel is right off the interstate, it was difficult getting into the access road especially during peak periods. Also, the breakfast was fair, would have liked a breakfast meat, not just sausage gravy.
10.0
Elizabeth
Exceptional
mature couple
03-09-2016
convenient to I 385
Pros: Breakfast delicious.
Cons: n/a
9.2
Aviya
Wonderful
young couple
03-08-2016
Superb
Pros: The stand up shower
Cons:
10.0
Timothy
Exceptional
family with young children
03-06-2016
Great hotel
Pros: The hole hotel was very clean. The bed was comfortable and smell nice.
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