Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Original woodwork, decorative ceiling treatments and a lobby floor of black-and-white marble tile lend to the period elegance of this beautifully restored, circa 1925 hotel. In the midst of restaurants, entertainment and the beautiful oak-lined streets of downtown, the hotel's well-decorated, spacious rooms meet the heavy demands of today's technology-savvy traveler. A large, state-of-the-art exercise facility on site prepares you for the rigors of the day, or lets you work them off. While strolling downtown, set out on a mission to find the nine 'Mice on Main'— a fun way to familiarize yourself with the city.
Smoke free premises. 200 units. 11 stories, interior corridors.
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Eco Certification
The South Carolina Green Hospitality Alliance promotes and recognizes member hotels and other hospitality facilities for their environmentally conscious practices.
valet laundry, airport transportation, room service, area transportation-downtown entertainment district.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 20 guests
Showing reviews 1 - 5 of 50
7.0
Verified Hotel Guest
Good
Business Traveler
06-23-2017
Pros: the room
Cons: no
10.0
Verified Hotel Guest
Exceptional
Business Traveler
06-23-2017
Pros: Great downtown location. Extremely clean.
Cons:
8.0
Suzanne
Very Good
Traveling as Couple
06-23-2017
Pros: The location is top-notch! The proximity to restaurants, bars, shopping, and area attractions allows you to easily enjoy the best of Downtown Greenville.
Cons:
10.0
Dennis
Exceptional
Traveling as Couple
06-23-2017
Pros: The location was right in the middle of everything, perfect for walking and enjoying everything Greenville has to offer. The cost for this upscale hotel was great.
Cons:
8.0
Tanya
Very Good
Traveling as Couple
06-23-2017
Pros: Location! Easy walk to almost anything downtown.
Cons: Older hotel, but well maintained.
10.0
Levi
Exceptional
Solo Traveler
06-23-2017
Pros: The dining at this hotel was very nice. Breakfast was included in my stay and that made the deal worth quite a bit more than what I had expected.
Cons: I was not keen on the parking garage. Due to an injury I had to use crutches. The entry from the garage requires you to go up some steps and also an upward incline to get to the elevators. Wheelchair users should use the valet.
10.0
Verified Hotel Guest
Exceptional
Family with Teens
06-23-2017
Pros: Location
Cons:
10.0
Richard
Exceptional
Traveling as Couple
06-23-2017
Pros: Excellent location in downtown Greenville and the Customer Service was second to none.
Cons:
10.0
Patricia
Exceptional
Traveling as Couple
06-23-2017
Pros: The excellent customer service from the minute we stepped in the hotel. Beyond expectations!! Beautiful Hotel and we were treated like royalty.
Cons: no
6.0
Verified Hotel Guest
Pleasant
06-23-2017
Pros: Location
Cons: Not accommodating to pets
9.0
David
Wonderful
Traveling as Couple
06-23-2017
Pros: Location in downtown Greenville.
Cons:
9.0
Natacha
Wonderful
Group Traveler
06-23-2017
Pros: Location
Cons: No
8.0
Verified Hotel Guest
Very Good
Family with Teens
06-23-2017
Pros: Awesome beds, great location.
Cons: At 6 am, there was a loud, blaring noise from something mechanical on the building that this hotel overlooks. It screeched for over an hour. It was so loud, that at one point, I wondered if it was the hotel fire alarm. Hotel staff were not concerned.
9.0
Verified Hotel Guest
Wonderful
Family with Teens
06-23-2017
Pros: Location is perfect. It's in the heart of downtown Greenville.
Cons: They offer Valet service, but for self parking it was a little confusing.
10.0
Susan
Exceptional
Traveling as Couple
06-23-2017
Pros: Fantastic location, clean, comfortable, and quiet. Would definitely book here again.
Cons: Would have loved to have had a pool, but not a deal breaker.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: In the center of town. The bed was dreamy. Quiet. Rain shower.
Cons: The fridge did not cool well. But overall the experience was excellent .
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
06-23-2017
Pros: Location, Amenities, Staff
Cons:
8.0
Verified Hotel Guest
Very Good
Family with Young Children
06-23-2017
Pros: The staff was outstanding and the location could not be any better! We parked our car and walked everywhere.
Cons:
10.0
William
Exceptional
Traveling as Couple
06-23-2017
Pros: location
Cons: no
9.0
William
Wonderful
Traveling as Couple
06-23-2017
Pros: Staff was Outstanding as was Location in Greenville!
Cons: Bathrooms needed updated (single basins) and HVAC strained to keep upper floors cooled. Age of hotel/system most likely cause.
10.0
Jennipher
Exceptional
Traveling as Couple
06-23-2017
Pros: Perfect location and very clean
Cons: No.
9.0
Verified Hotel Guest
Wonderful
Family with Teens
06-23-2017
Pros: Clean....staff very friendly!!
Cons:
10.0
Mark
Exceptional
Solo Traveler
06-23-2017
Pros: Greenville is an amazing town, and this hotel is in the middle of the action!
Cons:
10.0
Kathy
Exceptional
06-23-2017
Pros: Even before arriving the front desk accommodated my request for a room on a lower floor. Then from the "bell boy" to the gentleman at the front desk, we were treated like VIP guests. Room was excellent Bed was amazing! Complimentary bottled water!
Cons: Nothing. Excellent experience.
7.0
Verified Hotel Guest
Good
Family with Young Children
06-23-2017
Pros: Location!
Cons: That they accept dogs. It is a plus for some people, but for me, it is not. My child is allergic to animals. Unfortunately I didn't see that listed anywhere on the hotel details.
10.0
Nikki
Exceptional
Family with Young Children
06-23-2017
Pros: Great location
Cons: Nothing
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: This hotel was located in the heart of downtown. Parking garage was easy to access and have the option of valet parking at $19.00 per night or self park at $7.50 overnight. Staff was friendly and very attentive. I would recommend this hotel.
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
06-23-2017
Pros: location , staff
Cons: entrance was very small
10.0
Sonia
Exceptional
Traveling as Couple
06-23-2017
Pros: Love the charm and location of this Westin!!
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
06-23-2017
Pros: Location
Cons: Small rooms and confusing layout.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: The comfortable bed and very clean rooms
Cons:
5.0
Verified Hotel Guest
Fair
Traveling as Couple
06-23-2017
Pros: The location could not be any better. The front of the hotel and lobby were fantastic.
Cons: The rooms were very plain and basic, especially for the star level and the price being charged.
10.0
Verified Hotel Guest
Exceptional
06-23-2017
Pros: Beautiful & elegant old world charm with a perfect location in Greenville. We would definitely stay there again!
Cons: Nothing
10.0
Henry
Exceptional
Traveling as Couple
06-23-2017
Pros: it was a great location. right downtown
Cons: no
5.0
Lori
Fair
Traveling as Couple
06-23-2017
Pros: Great location
Cons: Bed was uncomfortable and there was someone else's trash in the room that housekeeping neglected to take.
10.0
Sonia
Exceptional
Traveling as Couple
06-23-2017
Pros: Location!!
Cons:
10.0
Thomas
Exceptional
Family with Young Children
06-23-2017
Pros: The staff and location was perfect.
Cons: No.
10.0
William
Exceptional
06-23-2017
Pros: location/convenience
Cons: none
10.0
John
Exceptional
Traveling as Couple
06-23-2017
Pros: Older but very well maintained hotel. Conveniently situated in the center of town, within easy walking distance to shops and the riverfront.
Cons:
10.0
Kevin
Exceptional
Traveling as Couple
06-23-2017
Pros: Great location
Cons:
7.0
Frances
Good
Traveling as Couple
06-23-2017
Pros: The beds at this hotel are very comfortable.
Cons:
10.0
Jami
Exceptional
Group Traveler
06-23-2017
Pros: The staff were phenomenal and went over and beyond to help us have the best stay possible. Special treats left in our room and a wonderful breakfast buffet completed our visit. Wonderful weekend!!
Cons:
10.0
Allison
Exceptional
Traveling as Couple
06-23-2017
Pros: The location was perfect for our visit- we were seeing a show at the Peace Center. The staff was friendly and helpful. Loved the historic charm, especially in the lobby.
Cons: The room wasn't as clean as it should have been. We found a used water bottle under the nightstand and hair left in the shower. Also, it was a bit tricky finding the parking garage initially.
10.0
Roger
Exceptional
Traveling as Couple
06-23-2017
Pros: Location. Beautiful and well run.
Cons: No
10.0
Susan
Exceptional
06-23-2017
Pros: Great location, clean and comfortable. Will stay here again.
Cons:
7.0
Verified Hotel Guest
Good
Traveling as Couple
06-23-2017
Pros: The location and comfort of the bed..
Cons: The stay was short, so not much time to evaluate amenities.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
06-23-2017
Pros: The location of the hotel is great. The staff are very helpful and friendly.
Cons: Some of the pillows on the bed were lumpy and should be refreshed.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
06-23-2017
Pros: Friendly staff and great location.
Cons: The pillows on the bed very flat and lumpy.
10.0
Ryan
Exceptional
Traveling as Couple
06-23-2017
Pros: Excellent location near restaurants and bars. Very friendly staff who went out of their way to make our experience wonderful. The bar was a lot of fun and the bartender took great care of us. I highly recommend this place to anyone traveling to Greenville
;detailController.handleFacebook('SEO','The Westin Poinsett', '116574', 'ACCOMMODATION', '4', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/116574H1.jpg', 'Greenville', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','The Westin Poinsett', '116574', 'ACCOMMODATION', '4', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/116574H1.jpg', 'Greenville', '', '', '', '');){kind=link}
