Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Original woodwork, decorative ceiling treatments and a lobby floor of black-and-white marble tile lend to the period elegance of this beautifully restored, circa 1925 hotel. In the midst of restaurants, entertainment and the beautiful oak-lined streets of downtown, the hotel's well-decorated, spacious rooms meet the heavy demands of today's technology-savvy traveler. A large, state-of-the-art exercise facility on site prepares you for the rigors of the day, or lets you work them off. While strolling downtown, set out on a mission to find the nine 'Mice on Main'— a fun way to familiarize yourself with the city.
Smoke free premises. 200 units. 11 stories, interior corridors.
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Eco Certification
The South Carolina Green Hospitality Alliance promotes and recognizes member hotels and other hospitality facilities for their environmentally conscious practices.
valet laundry, airport transportation, room service, area transportation-downtown entertainment district.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 20 guests
Showing reviews 1 - 5 of 50
9.0
Greg
Wonderful
Traveling as Couple
09-22-2017
Pros: Great place. Convienience yo Greenville downtown activities the best!!
Cons: Tile shower showed some minor mold
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
09-22-2017
Pros: Staff very friendly, room and bath were nice. Convenient location. Able to check in early and got bed we requested.
Cons:
10.0
Andrew
Exceptional
Family with Teens
09-22-2017
Pros: The location was excellent. The staff was friendly and helpful.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
09-22-2017
Pros: Location
Cons:
9.0
Natacha
Wonderful
Group Traveler
09-22-2017
Pros: Location
Cons: No
8.0
Verified Hotel Guest
Very Good
Family with Teens
09-22-2017
Pros: Awesome beds, great location.
Cons: At 6 am, there was a loud, blaring noise from something mechanical on the building that this hotel overlooks. It screeched for over an hour. It was so loud, that at one point, I wondered if it was the hotel fire alarm. Hotel staff were not concerned.
9.0
Verified Hotel Guest
Wonderful
Family with Teens
09-22-2017
Pros: Location is perfect. It's in the heart of downtown Greenville.
Cons: They offer Valet service, but for self parking it was a little confusing.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
09-22-2017
Pros: Location, Amenities, Staff
Cons:
8.0
Verified Hotel Guest
Very Good
Family with Young Children
09-22-2017
Pros: The staff was outstanding and the location could not be any better! We parked our car and walked everywhere.
Cons:
10.0
William
Exceptional
Traveling as Couple
09-22-2017
Pros: location
Cons: no
9.0
William
Wonderful
Traveling as Couple
09-22-2017
Pros: Staff was Outstanding as was Location in Greenville!
Cons: Bathrooms needed updated (single basins) and HVAC strained to keep upper floors cooled. Age of hotel/system most likely cause.
10.0
Jennipher
Exceptional
Traveling as Couple
09-22-2017
Pros: Perfect location and very clean
Cons: No.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
09-22-2017
Pros: Location couldn't be better! Love the character of the hotel.
Cons:
8.0
Melanie
Very Good
Traveling as Couple
09-22-2017
Pros: Close proximity to lots of restaurants / bars! Didn't have to walk far to find a good place to eat, listen to live music and have a great drink!
Cons: The valet rubbed me the wrong way. I pulled up and the valet asked me "Are you sure you don't want to self-park?"(HUH?). I indicated that I didn't, and he paused and was hesitant to open the door (he was standing in front of it) and take my car. Weird.
10.0
Kathy
Exceptional
09-22-2017
Pros: Even before arriving the front desk accommodated my request for a room on a lower floor. Then from the "bell boy" to the gentleman at the front desk, we were treated like VIP guests. Room was excellent Bed was amazing! Complimentary bottled water!
Cons: Nothing. Excellent experience.
7.0
Verified Hotel Guest
Good
Family with Young Children
09-22-2017
Pros: Location!
Cons: That they accept dogs. It is a plus for some people, but for me, it is not. My child is allergic to animals. Unfortunately I didn't see that listed anywhere on the hotel details.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-22-2017
Pros: Price
Cons: No
10.0
Verified Hotel Guest
Exceptional
Business Traveler
09-22-2017
Pros: Location and service
Cons: None
8.0
Jose
Very Good
Solo Traveler
09-22-2017
Pros: Location, Staff, and some many great places to eat near by. Cool New refrigerated. Star bucks coffee in the room.
Cons: The room was average. The AC unit didn't keep the room cold all night. The room had a Oder, and the towels seemed about two or three years old. For a 4 Star hotel I think they need to upgrade there towels. Very Cheap towels.
10.0
Nikki
Exceptional
Family with Young Children
09-22-2017
Pros: Great location
Cons: Nothing
9.0
Joseph
Wonderful
09-22-2017
Pros: The hotel staff were excellent and the downtown location is perfectly located for access to several excellent restaurants.
Cons: Access to the hotel from the self-parking garage is somewhat difficult because of the stairs and no ramp for rollaboards.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
09-22-2017
Pros: location , staff
Cons: entrance was very small
10.0
Sonia
Exceptional
Traveling as Couple
09-22-2017
Pros: Love the charm and location of this Westin!!
Cons:
5.0
Verified Hotel Guest
Fair
Traveling as Couple
09-22-2017
Pros: The location could not be any better. The front of the hotel and lobby were fantastic.
Cons: The rooms were very plain and basic, especially for the star level and the price being charged.
10.0
Verified Hotel Guest
Exceptional
09-22-2017
Pros: Beautiful & elegant old world charm with a perfect location in Greenville. We would definitely stay there again!
Cons: Nothing
9.0
Verified Hotel Guest
Wonderful
Business Traveler
09-22-2017
Pros: My 6th stay in this hotel this year. Great hotel, great staff, great location
Cons: no
10.0
Henry
Exceptional
Traveling as Couple
09-22-2017
Pros: it was a great location. right downtown
Cons: no
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-22-2017
Pros: Everything!
Cons: Nothing
10.0
Sonia
Exceptional
Traveling as Couple
09-22-2017
Pros: Location!!
Cons:
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
09-22-2017
Pros: Quiet. Great sleeping beds
Cons: Parking was horrible.
10.0
Thomas
Exceptional
Family with Young Children
09-22-2017
Pros: The staff and location was perfect.
Cons: No.
10.0
Robert
Exceptional
Traveling as Couple
09-22-2017
Pros: Great location. Older hotel that has character. All of the amenities you would expect from a 4 star hotel.
Cons:
9.0
Karen
Wonderful
09-22-2017
Pros: This hotel brings the old world elegance of Europe to SC. Not just in its architecture and ambiance, but in its location in charming downtown Greenville.
Cons:
7.0
Frances
Good
Traveling as Couple
09-22-2017
Pros: The beds at this hotel are very comfortable.
Cons:
10.0
Verified Hotel Guest
Exceptional
Business Traveler
09-22-2017
Pros: Location
Cons: Toilets could be updated to flush better. Very slow. Uses to much water because you are having to multi flush.
10.0
Randolph
Exceptional
Traveling as Couple
09-22-2017
Pros: Location and amenities.
Cons:
10.0
Allison
Exceptional
Traveling as Couple
09-22-2017
Pros: The location was perfect for our visit- we were seeing a show at the Peace Center. The staff was friendly and helpful. Loved the historic charm, especially in the lobby.
Cons: The room wasn't as clean as it should have been. We found a used water bottle under the nightstand and hair left in the shower. Also, it was a bit tricky finding the parking garage initially.
9.0
Karen
Wonderful
Solo Traveler
09-22-2017
Pros: Comfortable bed and excellent location.
Cons: I happened to have a room without a great view (or ability to get a lot of natural light in). I am sure there are other rooms that are nicer!
7.0
Verified Hotel Guest
Good
Traveling as Couple
09-22-2017
Pros: The location and comfort of the bed..
Cons: The stay was short, so not much time to evaluate amenities.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
09-22-2017
Pros: Historical context in a beautifully revived city.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
09-22-2017
Pros: The location of the hotel is great. The staff are very helpful and friendly.
Cons: Some of the pillows on the bed were lumpy and should be refreshed.
3.0
Linda
Poor
Traveling as Couple
09-22-2017
Pros:
Cons: Yes we didnt like having pay for parking never stayed at a hotel that we had to pay for parking our room was Dusty it was not cleaned like it should have been the floor was dirty in the bathroom we were very unhappy with our room
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-22-2017
Pros: Location was in the middle of everything.
Cons:
9.0
James
Wonderful
Traveling as Couple
09-22-2017
Pros: Location
Cons: Room was small
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
09-22-2017
Pros: The location of the hotel is perfect. Very clean. Walking distance to great restaurants, parks, etc. We had breakfast at the main restaurant and it was excellent, great buffet, good service. Free wi-fi. We will certainly come back to this hotel!!
Cons:
10.0
John
Exceptional
Business Traveler
09-22-2017
Pros: Nice, elegant, sense of history. Fun to stay there. Pleasant staff. Wonderful location in downtown Greenville near the falls.
Cons: The concierge desk seemed to not often be staffed. Always bell staff around though.
10.0
Kyle
Exceptional
Family with Young Children
09-22-2017
Pros: Great hotel. I was a little worried it would be dated because it's old. Not so, nicely renovated with new carpet, and updated hallways. Room was a little on the small side but suited our needs well. Location is perfect and worth paying extra.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
09-22-2017
Pros:
Cons: Free cookies
7.0
Georgia
Good
09-22-2017
Pros: Location. Beds. Extended checkout time request granted.
Cons: No.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-22-2017
Pros: The location is fantastic. Centrally located in bustling Greenville. Historic hotel that is in great shape. Pianist was there when we were checking in.
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