Omni Hilton Head Oceanfront Resort

AAA Inspector Rating
8.7
Wonderful
275 Guest Ratings
23 Ocean Ln
Hilton Head Island, SC 29928- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.3
Overall
Room4.7
Bath4.0
Public Areas4.1
AAA Inspector Notes
This lushly landscaped resort offers spacious studio suites with luxury appointments, mini-kitchens and a balcony. Two-room oceanfront king suites are also available. On-site amenities include an upscale steak house, a family sports bar and three pools. Smoke free premises. 323 units. 5 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. Jct US 278 business route/Queens Folly Rd, 0.9 mi se to Ocean Ln, just sw; in Palmetto Dunes Plantation. 23 Ocean Ln 29928 (PO Box 6165).
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, also, HH Prime, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, recreation programs, bicycles, playground, exercise room, spa.
Guest Services
valet and coin laundry, room service, area transportation-Palmetto Dunes area.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 275 guests
Showing reviews 1 - 5 of 50
6.4
Verified AAA Guest
Pleasant
03-08-2017
Overall hotel was "okay", but I would not stay there again.
Pros: Great location on the beach and kitchenette was a nice feature.
Cons: Poor lighting in the bathroom unless you used the heat lamp light. Shower head was broken and they sent someone to fix it, however I would think that if someone is cleaning the room daily this would have been noticed and reported by staff. They made an effort to update the room but then did not update other elements which really showed the age of the facility (dated night stands, coffee table, desk, TV stand). Loud, room doors slam and shake the building. I had an issue with loud music coming from the room next door(after mid-night). I called the front desk and they said they would send security out. Fifteen minuets later I called a second time because music was still loud. It took the hotel staff about 25mins to address this issue.
8.3
Anonymous
Very Good
05-04-2016
Slept well
Pros: The bed was very comfortable. The staff was friendly, I forgot the gentleman name that greeted us when we first arrived, but he was from Jamaica. They provided us with champagne as we checked-in. I really enjoyed my stay here.
Cons:
10.0
Anonymous
Exceptional
05-04-2016
Great Stay!!
Pros: I loved the room it definitely matched the price!!
Cons: They closed the bar too early
9.2
Anonymous
Wonderful
05-03-2016
Very pleasant stay, just a...
Pros: location was the best! Front desk staff very capable. Housekeeping was awesome! food was above average, but miss free continental breakfast and coffee.
Cons: mattresses were pretty lumpy parking spaces were at a premium
9.6
Anonymous
Exceptional
05-03-2016
Exceptional
Pros: The outdoor music, Pools, Choices to eat and the prox. to the ocean
Cons:
Showing reviews 1 - 5 of 50