The Westin Hilton Head Island Resort & Spa

AAA Inspector Rating
8.7
Excellent
249 Guest Ratings
Two Grasslawn Ave
Hilton Head Island, SC 29928- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
4.4
Overall
Room4.3
Bath4.3
Public Areas4.6
ARATED
AAA Inspector Notes
Sculptured gardens and a swan pond add interest to this property, which offers spacious rooms with private patios providing resort, pool or ocean views. Large open suite rooms are also available. Comprehensive on-site recreational amenities are offered. Smoke free premises. 416 units. 5 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. 5.6 mi e of J Wilton Graves Bridge on US 278 business route to Coggins Point Rd, just e, follow signs; in Port Royal Plantation. Two Grasslawn Ave 29928.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
outdoor.
Parking
on-site and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, video games, high-speed Internet, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, regulation golf, tennis, recreation programs in summer, bicycles, health club, spa.
Guest Services
valet laundry, room service, child care, area transportation-tennis, golf & shopping.
Terms
check-in 4 pm, 5 day cancellation notice-fee imposed, resort fee, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 249 guests
Showing reviews 1 - 5 of 50
10.0
Verified Hotel Guest
Exceptional
01-19-2018
Pros: The location on the best stretch of beach on HHI is fabulous! The pools and surrounding area are gorgeous!!! The hotel is beautiful and the room was quiet and extremely comfortable.
Cons:
10.0
Brent
Exceptional
Family with Young Children
01-19-2018
Pros: My family & I loved this resort. Every single staff member we talked with were so genuinely friendly & helpful. I can't wait to return. Thanks Westin for making our family spring break such a success!
Cons:
1.0
Verified Hotel Guest
Very Poor
Family with Young Children
01-19-2018
Pros: The location was very beautiful.
Cons: Heat in the room did't work 1st day. Next day it was repaired but required a 2nd call because the motor was loose and made a very loud noise every time it cycled on/off. Was finally fixed after the 3rd call. Was not aware of the $20. resort fee!!????
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
01-19-2018
Pros: Front desk staff at check-in was not as friendly as other staff...but this was just one individual. Other staff on the resort seemed friendly and helpful. Otherwise, we had a wonderful stay. The room was very clean & comfortable. And the food was great!
Cons: The gentleman that checked us in just handed me the room key and told me where the elevators were located...no welcome..no offer to help or provide information about the resort. But other staff on site were very helpful and made up for his indifference.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
01-19-2018
Pros: Very clean property!! 3 pools and beautiful beach.
Cons: Not many food selections and food was high.
Showing reviews 1 - 5 of 50