Hotels have overall ratings in the top 20% for their Diamond Rating level, plus no member complaints in the past 12 months and A Rated cleanliness and condition.
AAA Inspector Notes
Near golf courses, Charleston Southern University and area malls, the hotel features amenity-rich rooms with a king or two queen beds. Some suites with jetted tubs are available. Rooms have been remodeled in 2017.
Smoke free premises. 61 units. 3 stories, interior corridors. Accessibility (Call).
The staff is always very friendly and courteous. Will continue to stay here. Affordable.
Pros: STAFF! Convenience to shopping and access.
Cons:
10.0
Harland
Exceptional
Senior Traveler
10-20-2017
Pros: Great free breakfast!
Cons:
3.0
Jeffrey
Poor
Business Traveler
10-20-2017
Pros: Location
Cons: Charged extra for every request. 2 bed, late checkout , pet , to the point where the extras cost as much the room itself
8.0
Verified Hotel Guest
Very Good
Business Traveler
10-20-2017
Pros: The price.
Cons: No.
9.0
Mark
Wonderful
Business Traveler
10-20-2017
Pros: quiet, great beds, nice breakfast, priced right
Cons: no
2.0
Erin
Poor
Family with Young Children
10-20-2017
Pros: It was close to my daughter's college, but near to the county fairgrounds. There was a fair that evening, and it took us four hours to drive two miles to the hotel. Never again.
Cons: The room smelled moldy, and there were hairs on the bed sheets. We were exhausted, so just crashed into bed, anyway. By morning we were all coughing from the bad odor.
9.0
Dana
Wonderful
10-20-2017
Pros: The Staff
Cons: Beds are very firm
1.0
Eduard
Very Poor
Family with Young Children
10-20-2017
Pros: Good location
Cons: Cockroaches in the room and only had 1 bed for 4 pll
3.0
Verified Hotel Guest
Poor
Group Traveler
10-20-2017
Pros: Staff was very nice
Cons: My first room had the last guests clothes still in the drawers, the bathroom was dirty like hair in the tub and dirty grout. They roll away bed they brought had a mattress that was shredded down to the foam. I asked for new room and they charged $20.
10.0
Shanna
Exceptional
Solo Traveler
10-20-2017
Pros: Cleanliness & staff was nice.
Cons: Nope
1.0
Dudley
Very Poor
Business Traveler
10-20-2017
Pros: none
Cons: the smell in the room and the water
10.0
Anonymous
Exceptional
family with young children
10-16-2017
Great customer service
Pros: Everything
Cons: Nothing
10.0
Anonymous
Exceptional
mature couple
10-16-2017
Exceptional
Pros:
Cons:
10.0
Gilbert
Exceptional
young couple
10-09-2017
Wonderful experience
Pros: It was very clean and the bed had a great mattress. Therefore I slept great the entire time I was there. The breakfast was great too.
Cons: It was right off the interstate which was great.
7.5
Melinda
Good
family with young children
10-02-2017
Over-all review: our stay was...
Pros: Breakfast was superb!
AC was great.
Cons: No EXHAUST FAN IN THE RESTROOM...... only a vent!
No coasters.
Toiletries not enough.
7.5
Jillian
Good
solo traveller
09-19-2017
It was okay
Pros: The room was clean
Cons: Out of 3 days the maid didn't come to my room once, I threw out my own garbage, got my own towels and made my own bed.
10.0
Brittany
Exceptional
young couple
09-19-2017
The hotel was very nice...
Pros: The bed was big and comfortable didn't wake up for breakfast
Cons: Everything was great even the staff
7.5
Anonymous
Good
mature couple
09-18-2017
Good
Pros:
Cons:
10.0
Suzanne
Exceptional
solo traveller
09-18-2017
Nice place to stay.
Pros: I enjoyed the room...was clean and I felt safe. The lady at the front desk was so nice and helpful.
Cons: The only thing I didn't care for was the swimming pool. There was no place to sit in the sun.
10.0
Anonymous
Exceptional
young couple
09-16-2017
Exceptional
Pros:
Cons:
10.0
Linda
Exceptional
family with young children
09-15-2017
Exceptional
Pros:
Cons:
10.0
Resa82
Exceptional
solo traveller
09-09-2017
pleasant
Pros: The smell, furniture & space. The drawers were large enough. The bed was very comfortable. It was awesome how the flat screen tv was mounted on the was and movable for viewing in bed or on the couch.
Cons: There wasn't enough direct sun light in the pool area. There were a lot of lamps although each only provided minimal lighting.
10.0
David
Exceptional
young couple
09-09-2017
Great place to stay at...
Pros: Staff are very friendly. Breakfast was exceptional.
Cons:
10.0
Joseph
Exceptional
young couple
09-02-2017
Exceptional
Pros:
Cons:
9.6
Steve
Exceptional
solo traveller
08-30-2017
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
young couple
08-28-2017
Exceptional
Pros:
Cons: Pool was in a strange location - was it put under an eave because it rains a lot in Ladson?
9.6
James
Exceptional
young couple
08-26-2017
Exceptional
Pros: Surprisingly quiet being next to the highway. nice place!
Cons:
5.4
K
Fair
family with young children
08-23-2017
Really really disappointed. When I...
Pros: I really did not like anything at all.
Cons: The room smelt musty like water damage and I have asthma and allergies and I immediately had an asthma attack. I was suppose to have the room from 4:00am to the next night not at 11:00am. The reason I was there was bc I had some things go wrong with my property with water and flooding so that's why I couldn't stay n my own home so I came and paid and still had to anyway.
4.6
Rex
Disappointing
young couple
08-21-2017
Very good. We have not...
Pros: Everything OK. LIZZIE at front desk was FANTASTIC every day
Cons: Driveway entrance and exit both very dangerous!!
Entrance too close to main highway with no separate lane to enter
Very difficult to see traffic approaching the riight when exiting
8.8
Frank
Excellent
solo traveller
08-15-2017
It was a very good...
Pros: The Location
Cons: The room smelled like it had wet carpet in it at times.
10.0
Kevin
Exceptional
family with young children
08-14-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
solo traveller
08-12-2017
Exceptional
Pros: It was clean and smoke free
Cons:
8.8
Farz
Excellent
young couple
08-07-2017
Good hotel
Pros: Everything was good, Location is far from the downtown area but if you have a car it is not a problem.
Cons: No complaints
9.6
Lars
Exceptional
review category group of friends
08-07-2017
Exceptional
Pros: Excellent staff and service. Nice and clean. Easily accessible from motorway.
Cons: Slightly far out from Charleston for us but easy route into the city
7.1
Jay
Good
young couple
08-02-2017
Decent for the purpose of...
Pros: Staff was friendly and courteous
Cons: The noise level at the rooms over the pool a little high but thats expected.
9.6
Donald
Exceptional
family with young children
08-01-2017
Exceptional
Pros:
Cons:
10.0
Rochelle
Exceptional
solo traveller
07-10-2017
I'd stay here again!!
Pros: The room was spacious! The staff were VERY kind! The facility was CLEAN and had all amenities you could want!
Cons: Everything was great.
9.6
Patricia
Exceptional
family with young children
07-10-2017
Exceptional
Pros: Morning breakfast. Friendly staff.
Cons: It was a great stay. I have no complaints.
8.3
Mary
Very Good
family with young children
07-06-2017
Good place to stay for...
Pros: Easy access to the places we were going
Cons: Strange entrance to facility.
9.6
Anonymous
Exceptional
young couple
07-05-2017
Great breakfast, clean, nice staff.
Pros: Staff was very nice. Cleanliness of rooms was superb.
Cons: The people staying there weren't as appreciative. (We understand that it's not the hotels fault)
9.2
Shelly
Wonderful
family with young children
06-26-2017
Pretty Good Lodging!!
Pros: The room was clean and comfy. We really appreciated the tasty "free" breakfast. The choices of food items is great!!
Cons: The parking was my only discomfort. There is not enough parking near the entry.
10.0
Tammy
Exceptional
young couple
06-25-2017
VERY enjoyable!
Pros: My hubby Dana & I traveled to Charleston from Kansas for our grandson's high school graduation, and we chose this hotel due to its close proximity to our family's house. Lizzy was at the front desk and she greeted us very warmly; before we even got into our room, we felt right at home. She made us feel like we were HER family staying at HER house. What a pleasant surprise!
Our room was perfect - exactly as we had hoped. The bed was fluffy & comfortable, and the shower had plenty of pressure and hot water. We didn't make use of the pool or exercise room, but they looked nice. The breakfast bar was tasty and had several different things to choose from each day. There was a pay washer & dryer available, but it was being used by another guest the one time we were going to use it. The staff was very polite and accommodating in every way possible; our in-room coffeepot was missing the little 'cup' for the filter and they replaced it very quickly. I liked how trees surrounded the property and made it feel secluded, even though it's very close to a couple of busy streets. The entire hotel was clean and inviting, and we'd definitely stay at this property again on our next trip to Charleston. Thanks!
Cons: Parking was a little tricky when we returned to the hotel late at night - it was sometimes hard to find a spot - but that's just about the only issue we had.
6.7
Anthony
Pleasant
review category group of friends
06-20-2017
Pleasant
Pros:
Cons:
7.5
Mark
Good
young couple
06-17-2017
Good
Pros:
Cons:
7.1
Martha
Good
young couple
06-08-2017
Good
Pros:
Cons:
9.2
Lorraine
Wonderful
young couple
05-31-2017
Superb
Pros: The staff was very friendly and helpful. The housekeeper that cleaned our room after the first night fixed little things w/o being asked. ie the toilet seat was loose and it was fixed
Cons:
10.0
Anonymous
Exceptional
young couple
05-29-2017
Exceptional
Pros:
Cons:
7.9
Craig
Good
family with young children
05-25-2017
Good for one night stay
Pros: Convenient and good breakfast.
Cons: Pool is covered and needs more sun in evening.
5.4
Relocating
Fair
young couple
05-20-2017
Nice place, parking is limited,...
Pros: My husband loved the breakfast. I liked the waffles, however they were out of regular syrup for two days. There was never more than three yogurts in the mini frig. we saw that the pastry cabinet was the same items day to day, just set in the back. Questionable.
Cons: I needed to use the "business center", I was given access however there was no paper in the printer, both keyboards were very old and have broken legs. I had to go to the front desk several times with issues and need of paper. I got roughly 6 pc at a time. The second shift gal said she'd put in a note as others have had issues trying to print tickets etc.
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