Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
The property features a selection of standard hotel rooms and fully equipped two-, three- and four-room condominium-style suites. Nearby miniature golf and water park privileges are free to guests. Off-site parking is one block away in a multilevel garage.
Smoke free premises. 202 units, some condominiums. 10-22 stories, interior/exterior corridors.
hot tub, recreation programs in season, game room, exercise room.
Guest Services
valet and coin laundry.
Terms
check-in 4 pm, resort fee.
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 472 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Pros: Walking distance to anything we wanted and right on the beach! We loved it!! Price was perfect!
Cons: We have been going to this hotel for 3 years, the elevators are always broke down!!! Taking the stairs with ALL OUR LUGGAGE was moe than disappointing and not what we expected to have happen.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Its proximity to the boardwalk and Broadway on the beach.
Cons: The staff was very un accommodating. The only way to use the microwave was by lifting/moving it from the shelf it was on, and down onto the floor so the cord would reach the socket. There was no extended checkout.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location walking distance to the board walk, ocean front rite in the beach
Cons: I think there should be a time late night restriction on kids in the pool closes at 11pm aleast allow adults 1hour
10.0
Anonymous
Exceptional
08-11-2017
Pros: Free breakfast
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Location
Cons: Breakfast
10.0
Anonymous
Exceptional
08-11-2017
Pros: The view wad excellent and the room was large
Cons: Our first room was not in a good location but it was understandable based on the rate we paid however when they had the maids meeting at 7am I did call and told them it was very loud and they moved me without question.
8.0
Anonymous
Very Good
08-11-2017
Pros: Clean, get what you pay for. For the price I paid it was worth it.
Cons: Beds sucked, like sleeping on a rock. Long walk to park your car.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location and cleanliness
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location
Cons: I like carpet instead of hardwood floors.
9.6
Verified AAA Guest
Exceptional
09-28-2016
Nice
Pros: good location
Cons: hour wait to check
10.0
Anonymous
Exceptional
08-08-2017
A Fantastic Family Getaway! ☀️
Pros: The property was in a great location! Right in the middle part of Myrtle Beach. Just a couple of minutes from the board walk, Broadway at the Beach, restaurants, entertainment and of course...Walmart! Our room was very clean. Nice looking room to with refrigerator, sink, stove, Nice floor, 2 queen beds, 45 to 50 inch TV, lounge chair with ottoman, a nice clean bathroom and oceanfront!! My family and I really liked our room.
Cons: The resorts parking deck elevator could have use a cleaning. A good sweeping and mopping would have helped. Even though one of the resort elevators had went down, they did work to get it back in service by calling in a service tech. It wasn't bad at all. Just a little wait time.
7.9
Anonymous
Good
08-07-2017
Very good housekeeping staff
Pros: Close to the boardwalk.
Cons: Sideview was blocked by another resort
3.8
Anonymous
Poor
08-07-2017
Never again!
Pros: Nothing
Cons: Elevators didn't work often long wait room was not nice at all It was the worst hotel I ever stayed at . Free breakfast but food not good other than waffles you made yourself
8.8
Anonymous
Excellent
08-07-2017
We are so happy with...
Pros: Everybody was very friendly and made us feel welcome. The facility was clean, close to the beach and wonderful!
Cons: The breakfast room was a bit crammed around 9-10am, which is when we went most mornings. Not sure if there's a way to expand? The line was long and there weren't enough tables to sit at.. we had to go all the way back to our room each morning to eat.
But beyond that it was wonderful :)
8.3
Anonymous
Very Good
08-07-2017
Good could've be much better...
Pros: I love my room the floors was nice
Cons: I didn't like being next door to the office of the Maids, waking me up every morning at the same time not acceptable my wife was very upset
7.5
Anonymous
Good
08-07-2017
Good
Pros:
Cons: The only complaint I have is that the elevator located in the east part of the property had a very unpleasant odor all the time:(
7.5
Anonymous
Good
08-06-2017
We had a lot of...
Pros: Eggs=Watery
Bed=Lumpy
Cons: I didn't like that gang related people were blasting music in front of the lobby/15min parking area sagging pants/bandanas hanging from the wrist/back pockets and cursing in front of other people with kids present. Thankfully this happened on our lastnight
2.9
Anonymous
Poor
08-05-2017
Bad experience - No clean...
Pros:
Cons: We checked in to a dirty room, even after 2 calls to the front desk, still didn't get clean. I walked in to the office and asked to speak to a non available manager. The staff eventually change just the cheets and was told the the manager would give me a call the following day, it never happened. There were no clean towels, no toilet paper. Through out the entire stay the room was properly clean just once. I wish there was an option of zero starts, will not stay at this place again, not worth the money. The hotel looks good from the outside but the room that I paid for was not clean!
9.6
Anonymous
Exceptional
08-05-2017
Exceptional
Pros:
Cons: Sheets were stiff
5.8
Anonymous
Okay
08-04-2017
Okay
Pros:
Cons: You could hear every noise from the street. Fireworks for about 30 minutes at about 10 p.m., just very loud. Parking was in a parking garage located a street away.
9.2
Anonymous
Wonderful
08-04-2017
Superb
Pros: free breakfast
Cons: location
10.0
Anonymous
Exceptional
08-03-2017
Exceptional
Pros: Everything
Cons: N/a
3.8
Anonymous
Poor
08-03-2017
Poor
Pros:
Cons: The bathroom door didn't closed, we reported few times nothing was done about it, carpet was dirty on hallways.
3.3
Anonymous
Poor
08-02-2017
Poor management
Pros: Location
Cons: Breakfast room to small, you have to wait in line for 30 to 45 minutes, the pool is not clean
9.6
Anonymous
Exceptional
08-01-2017
Vacations
Pros: If you love the beach, it's an excellent place to stay for vacation.
Cons: The cleaning and the place is nearly to the beach.
5.4
Anonymous
Fair
08-01-2017
Passable
Pros:
Cons: Room nor bathroom. Was cleaned properly when arrived. No towels nor toilet paper necessities available. Had to continue contacting front desk. The iron didn't work and they never brought us a new one as stated.
8.3
Anonymous
Very Good
08-01-2017
Very good
Pros: We were upset that parking was full and we had to park in overflow parking deck. We noticed many vehicles parked without parking permit displayed. Wondered if were friends of hotel guests.
Cons: Parking issue
5.8
Anonymous
Okay
07-31-2017
Okay
Pros: Housekeep cleaned room every day
Cons: Too noisy! Would not stay here again
8.3
Anonymous
Very Good
07-30-2017
I would stay again
Pros: Parking for registration and unloading area is great. Room is huge and clean. Nice balconies.
Cons: Hallways and corridors were dirty. Not enough beach chairs. Not enough dishes and kitchen items and no dish detergent.
10.0
Anonymous
Exceptional
07-30-2017
Great beach stay
Pros: Great location, room was a good size.
Cons: Pools were a bit small
10.0
Anonymous
Exceptional
07-30-2017
Exceptional
Pros: It was great do it again
Cons:
6.7
Anonymous
Pleasant
07-30-2017
Our stay at the Carolinian...
Pros: Great breakfast. Friendly staff. Clean rooms.
Cons: Location. Beds are hard.
6.3
Anonymous
Pleasant
07-29-2017
Pleasant
Pros:
Cons: Balcony view? Was none . Like a wind tunnel that faced the side of the other building. Plus very noisy from the pool and street
7.5
Anonymous
Good
07-29-2017
Fantastic
Pros: Great staff and clean
Cons: Nothing
6.7
Anonymous
Pleasant
07-28-2017
Pleasant
Pros: It was close to everything and breakfest was good, also they afford towels in the pool area
Cons: Our room door wouldn't shut correctly, room service didn't dust off the beds before they were made again. The door latch was broken.
9.2
Anonymous
Wonderful
07-27-2017
Hotel was good due to...
Pros: The front desk staff at check in (Shakur) was excellent. He was very generous with his time and made sure we got checked in as quick as possible. He made sure we knew about any and all accommodations at the hotel! Our room was great. It overlooked the beach and pool. It was perfect!
Cons: The maid service was less than great! The first day the maid cleaned, the bathtub was filthy. The second day the counters were not clean in the bathroom or kitchen. We did not receive clean kitchen towels, and no shampoo or lotion left. The counter in the bathroom was a mess and the bathtub was dirty again. Both times we had to clean it with our laundry detergent we brought with us. I called guest services but no one ever came.
5.4
Anonymous
Fair
07-27-2017
Passable
Pros: Beach location
Cons: One hour to check in at 4 pm on 6/22. Air conditioner did not remove the humidity from the room. The was not up par for Wyndham Resort.
6.3
Anonymous
Pleasant
07-26-2017
Early start trip turned into...
Pros: Free admission to an excellent water park 4 your whole family
Cons: Ask for a higher floor got stuck on the lower was told we could check in early they check us into a nasty dirty room then they moved us to another room that wasn't ready either then the staff put us in a wrong room with people checking in right behind us so instead of checking in early and going to the water park we were stuck bouncing around from room to room until 4:30 when we finally got into a room room we finally got into floor hadn't been vacuumed dirty dishes in the cabinets broken utensils dishes in cabinets had to wait for hours for pillow cases and didn't even get bear toiletry supplies
7.9
Anonymous
Good
07-26-2017
Overall good time
Pros: Breakfast exceeded expectations. The pools and beach access were great. Parking deck was great too. Overall we had a good time.
Cons: The sheets in room 401 were pretty hard/rough. We happened to get a room that overlooked the interior down towards the front entrance and lazy river so it was pretty noisy in the evenings and morning.
5.0
Anonymous
Fair
07-26-2017
Poor experience.
Pros: Water park is included which is worth around $100 for 2 adults and 2 kids. Decent breakfast.
Cons: Poor customer service waiting a day(with constant follow up) to get an extra towel or pillow. Check in was a nightmare if you came at 4 which is when check in "starts". Do not get anything near the pool as they have people there throughout the night and you won't sleep. Overpriced with only the included water park and put put golf making the price tolerable. Paid $480 for 2 nights for a room beside the pool.
5.8
Anonymous
Okay
07-25-2017
Okay
Pros:
Cons: Our room had a bug in our bed and the resort didn't want to accommodate us to a full extent
3.8
Anonymous
Poor
07-25-2017
My screaming ten month old!
Pros:
Cons: We had to wait 4.5 hours for our room even though i pre registered early.. My ten month old was screaming wet and tired. We couldnt do anything else because by the time we got into our room it was dark!! I was told my money was going to be refunded but so far nothing, not even the fifty dollars they held..
7.5
Anonymous
Good
07-25-2017
Good
Pros: I like the room the amenities were very good
Cons: I like that it was right on the beach
5.4
Anonymous
Fair
07-25-2017
4:45 got check in, then...
Pros: Location
Cons: Check in , only 2 elevate and house keeping was use them too
4.2
Anonymous
Disappointing
07-24-2017
Disappointing
Pros: The staff were friendly , breakfast room was clean excellent spacious for everyone I like the way our room had the beach view we enjoyed it .the pools was ok and the tickets to the water park was great
Cons: The sofa bed was uncomfortable and bed sheets was very dirty we had to go down in the night to go get the sheets because the person at the front desk could not come then we had to go down again to show her the dirty sheets she gave us . She said was the laundry machine
5.4
Anonymous
Fair
07-24-2017
Terrible check in
Pros: The guy Pollo was very professional and friendly.
Cons: Wanted to get to the beach a little early to settle in and didn't know that the check in time was 4pm. Booked through booking dot com, and wasn't informed of the check in time until after I purchased the room. (Which was none refundable after the purchase of the ticket). Before buying the ticket booking dot com asked what time we would like to check in, I put 4:00am to 5:00 am. I request that when the room was ready to let use know, and they took our phone number. And told us that they'll call when it was ready. 1 hour and 25 min after check in time, the room was finally available. Never mind that the it's only a 16 hour stay for $519. After getting the key, there is only one entrance to the build which is jammed with people trying to enter to get to there rooms. They supposed to have a guy with a cart to help with luggage, but there is only 1 man with a broke arm. Poor guy was by himself. Gulf Shores is much much better! Not a good start of a vacation at all. The phone and dryer didn't work in the 2 bedroom suite. And when I explained how long we had been there, and the room was finish she asked "who told told you that check in was before 4pm". Never mind that it 5:20pm. They offer a $64 discount but that's nothing compared to the time I wanted to spend with my family. Plus it was nothing compared to what I paid. Smh
7.9
Anonymous
Good
07-24-2017
Fun times
Pros: Staff
Cons: Elevator
5.0
Anonymous
Fair
07-24-2017
No regard for cleanliness.
Pros: The front desk staff were friendly but did not resolve our concerns about room cleanliness.
Cons: The room appeared to have been recently remodeled but it was filthy. There were potato chips sprinkled on top of the air conditioning unit, and food chunks on the furniture. The baseboards had a layer of dust and grime on them, and there were dirty handprints on the doors and door casings. We brought our concerns to the staff on the second day and they promised it would be cleaned. Later that day we came back and they had only made the beds. The food crumbs from the previous guest were still on the floor. We were in room 700, which was sandwiched between a maintenance room and two housekeeping closets. It was very loud in the morning with staff slamming those doors every few minutes. Our balcony faced room doors on another building. No view whatsoever. Garbage cans all over the property were overflowing. There was a sign in the room that said there was supposed to be a Keurig, but there was only a cheap drip pot. Not acceptable when we paid over three hundred a night after taxes and fees.
5.8
Anonymous
Okay
07-23-2017
Okay
Pros:
Cons: Hated it!!!! Totally different location for parking !
7.5
Anonymous
Good
07-23-2017
Nice location, crowded at check...
Pros: The room on the south tower was spacious with a full kitchen and the den was an entire wall of windows with a balony the length of the room. We had a beach view as well. The bedroom was far enough away from the den to allow privacy and quiet when sleeping.
The pool area is nice because there is a shaded area where the lazy river and small pool are located so you can be out of the sun if you want.
Cons: Parking was terrible. There is little to no space for parking especially at check in when many other cars were also there. There was no valet cart so if you have more than a few bags it was very hard to get everything in. The overnight parking is in a parking garage 2 blocks away which is inconvenient I think.
;detailController.handleFacebook('SEO','Carolinian Beach Resort', '123549', 'ACCOMMODATION', '3', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/123549H1.jpg', 'Myrtle Beach', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Carolinian Beach Resort', '123549', 'ACCOMMODATION', '3', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/123549H1.jpg', 'Myrtle Beach', '', '', '', '');){kind=link}