Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
The property features a selection of standard hotel rooms and fully equipped two-, three- and four-room condominium-style suites. Nearby miniature golf and water park privileges are free to guests. Off-site parking is one block away in a multilevel garage.
Smoke free premises. 202 units, some condominiums. 10-22 stories, interior/exterior corridors.
hot tub, recreation programs in season, game room, exercise room.
Guest Services
valet and coin laundry.
Terms
check-in 4 pm, resort fee.
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 472 guests
Showing reviews 1 - 5 of 50
9.6
Verified AAA Guest
Exceptional
Couple
09-28-2016
Nice
Pros: good location
Cons: hour wait to check
8.0
Verified Hotel Guest
Very Good
Family with Teens
10-20-2017
Pros: Walking distance to anything we wanted and right on the beach! We loved it!! Price was perfect!
Cons: We have been going to this hotel for 3 years, the elevators are always broke down!!! Taking the stairs with ALL OUR LUGGAGE was moe than disappointing and not what we expected to have happen.
8.0
Marcia
Very Good
10-20-2017
Pros: Location
Cons: Breakfast
10.0
Willie
Exceptional
10-20-2017
Pros: Very clean
Cons: No
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-20-2017
Pros: We enjoyed our weekend getaway! Hotel was excellent for the rate and we were happy with our stay!
Cons:
9.0
Elliott
Wonderful
Senior Traveler
10-20-2017
Pros: very nice complementary breakfast, great location
Cons:
3.0
Verified Hotel Guest
Poor
Family with Teens
10-20-2017
Pros: Location
Cons: The room was dirty,sheets on the bed were dirty ....
6.7
Anonymous
Pleasant
review category group of friends
10-20-2017
Pleasant
Pros: Great breakfast. Liked that it was available until 10:30!
Cons: Do Not Disturb signs were not available for our door. We never feel comfortable with anyone coming into our room at any hotel while we're out. We were only there 3 nights and had plenty of towels and didn't need the beds made. I made my own sign and hung it on the door and the housekeeper ignored it and came in anyway while we were out. Not happy about that. Floor was dirty. Feet and socks got filthy. Elevators were also dirty. Ice machine on our floor did not work.
7.5
Richard
Good
family with young children
10-16-2017
Good
Pros:
Cons:
8.3
Bradley
Very Good
young couple
10-14-2017
Great location, OK accommodations, good...
Pros: The location on the beach was fantastic. There were coin-op washers and dryer's on site. The room had coffee maker, refrigerator, microwave and a safe.
Cons: It's obvious that the hotel could use a makeover and updating.
10.0
Laura
Exceptional
family with young children
10-09-2017
Exceptional
Pros: Spacious rooms with a perfect view!
Cons: More hot tubs would have been nice.
3.8
Gaxenia
Poor
family with young children
10-09-2017
Poor
Pros: The one bed when had post get two
Cons: Four ppl had sleep on floor cause they mess up my booking
5.0
Anonymous
Fair
mature couple
10-09-2017
Passable
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
10-09-2017
Exceptional
Pros:
Cons:
8.8
Anonymous
Excellent
review category group of friends
10-09-2017
Fabulous
Pros:
Cons:
10.0
Natalie
Exceptional
young couple
10-08-2017
Exceptional
Pros:
Cons:
9.2
Pedro
Wonderful
family with young children
10-05-2017
Superb
Pros: We all liked it a lot. I also liked the attenction all tha staff
Cons: I do not have enything to say. Evevything we liked
2.9
1tonyp
Poor
review category group of friends
10-03-2017
the worst place i ever...
Pros: bathroom had mold all over it bathroom vent was covered in dust had huge roaches toilet handle in bathroom broken towels had stains all over them beds maid loud noise every time you sat or moved on them kitchen was not stocked for cooking that's for sure sofa was well lets put it this way unless their was some one to pull up you could not get up I will never stay at this place again everywhere you went in hotel you smelled pot emp. always on the phone while on clock do not waste your money Tony P.
Cons: I like only the view from balcony that was awesome nothing else
10.0
Kathleen
Exceptional
young couple
10-03-2017
My boyfriend and I will...
Pros: Breakfast was small but good options. The balcony view of the beach was amazing. Room was a great size and very comfortable.
Cons: Nothing! Everything was excellent!
9.6
Patricia
Exceptional
review category group of friends
10-03-2017
Overall enjoyed my stay here.
Pros: The staff was courteous. Free breakfast was a plus. Room was clean and the bed was comfortable. Pool area was clean and relaxing.
Cons: The parking deck was two streets back from facility. Not a far walk, but still somewhat inconvenient. 15 minute parking was available in front to unload luggage.
2.9
Tina
Poor
young couple
10-03-2017
Very poor
Pros:
Cons:
5.4
Richard
Fair
review category group of friends
10-02-2017
Would never stay there again....
Pros: It was on the ocean
Cons: There was mold behind the bathroom door. Kids where dropping bottles from the 3rd floor onto the concrete. The cops were there 2 nights in a row. We were suppose to get free snack bag each day we did not get cleaning service. We never received one in the 4 night we were there.
7.5
Michele
Good
family with young children
10-02-2017
Good
Pros:
Cons:
4.2
Karen
Disappointing
young couple
09-29-2017
Never again!
Pros: I liked the location and the easy walk to the beach.
Cons: I will never stay here again! We stayed for 4 nights ... Our first day we couldn't tell if maid service was in the room because our beds were not made up! We saw that the garbage was taken and clean towels were thrown under the sink on the shelf but the room was still dirty! The next day maid service never came at all! We had to call the front desk and they sent someone to our room after 7:00 p.m.
Another evening we walked from the beach to the hotel passing the dirty pool and the cops were there. Apparently, there was trouble at the pool and the police needed to intervene!
7.5
Robin
Good
young couple
09-26-2017
Great views, close to beach
Pros: Close to beach, great view
Cons: Missing iron and TV remote, had to walk to parking garage
10.0
Randa
Exceptional
young couple
09-25-2017
Exceptional
Pros:
Cons:
10.0
Carole
Exceptional
family with young children
09-22-2017
The Carolinian fit all of...
Pros: Actually, I really liked the breakfast. I thought they did an excellent job on the variety of food - something for everyone. Hot tub and inside lazy river were nice. Glad that they had fresh towels by the pool
Cons: Parking was a block away, but I felt like it was secure.
7.9
N
Good
young couple
09-22-2017
Good
Pros: Very close to the beach. Pool area was kept very clean.
Cons: Sheets felt rough. I used my own blanket instead.
7.5
Chris
Good
family with young children
09-21-2017
Good
Pros: Nice size rooms with nice amenities.
Cons:
9.2
Kimberly
Wonderful
young couple
09-21-2017
Amazing
Pros: Everything
Cons: Nothing
8.8
Marquita
Excellent
family with young children
09-21-2017
Fabulous
Pros:
Cons:
9.6
Nichole
Exceptional
young couple
09-20-2017
Would definitely recommend
Pros: We loved the location on the hotel, we parked the car when we arrived and walked everywhere our entire stay. The staff was very friendly and helpful (even joked with me about my college football team losing to Clemson during our stay). We loved being right on the beach and couldn't have asked for a better location. The rooms were clean and comfortable! Our room wasn't beach front but we still had a great view of of ocean from our balcony!
Cons: Really don't have any complaints other than on our third day housekeeping never made it to our room so we didn't have any clean dry towels to shower with after the beach.
10.0
Layotora
Exceptional
family with young children
09-19-2017
I enjoyed myself
Pros: The fact that it was a nice set up and it had a full kitchen
Cons:
10.0
Alfred
Exceptional
young couple
09-19-2017
FANTASTIC!!!!!
Pros: Everyone at theCarolinian Beach Resort (SUPER). Great vacation spot !!
Cons: Not a thing !!
10.0
Latanya
Exceptional
family with young children
09-19-2017
Didn't want to go home
Pros: Every thing
Cons:
8.3
Victor
Very Good
family with young children
09-19-2017
Very good
Pros:
Cons:
10.0
Angela
Exceptional
family with young children
09-19-2017
Exceptional
Pros:
Cons:
9.6
Dan
Exceptional
review category group of friends
09-18-2017
Exceptional
Pros: Breakfast included. Great view, big room.
Cons: Bigger pools
3.3
John
Poor
review category group of friends
09-17-2017
Horrible and will never return...
Pros: It was directly on the beach. There was a great buffet within walking distance.
Cons: We checked in on a Saturday. On Tuesday we noticed the room had not been touched. I went to the front desk and asked when they were coming to service the room. The front desk person had stated the room had been cleaned on Monday and Tuesday. I informed the front desk person that was not so and requested service in the room. Upon returning from venturing out, I came back to see the bed had been made, but upon pulling back the covers, the sheets had not been changed and the towels in the bathroom, which were dirty, had been refolded. I went back down to the front desk as I was going out to dinner and asked to speak to a manager and was told there was none on staff. I asked for a supervisor and was given the same reply. I told the front desk associate again what happened. Upon returning from dinner, the old linens were left at the door outside of the room.
The breakfast buffet that was promised with the room was located in another building on the second floor. It was an apartment converted to serve breakfast with only 12 tables in it. This was to supply the entire hotel and building next door.
Also they have a no smoking policy on the grounds of the hotel, if caught smoking anywhere on the hotel, it would result in a $150 fine. Yet when you go to the entrance of the hotel, you can see employees smoking on the property and that is OK.
Upon coming home from my trip, I emailed the property and informed them of the horrible stay and have yet to receive a reply and this is now over a month later.
4.6
Vonnie
Disappointing
young couple
09-17-2017
If you're picky about details...
Pros: Location was great, on the beach and easy walking distance to downtown. 14th Ave pier is close by as is the boardwalk. You really don't need the car to get anywhere downtown. Parking here is good as it is covered parking.
Cons: The cleanliness is something to be desired. We didn't have our room cleaned the whole week. There was a layer of body oil around the tub. The floor was sandy and we had to wear socks or else our feet would get dirty. The pool was closed (yet again) for maintenance, this is the 3rd time we've stayed and couldn't use the pool. Very poor planning on the hotels part.
4.2
Knut
Disappointing
young couple
09-16-2017
Not well at all
Pros: Guy on Frontdesk from Steubenville,Ohio was very friendly
Cons: Room was dirty,no Housekeeping till day 4 then they brought us fresh towels ,had to go to the frontdesk to get Inroom coffee every day,dirty Towels and Garbage bags are laying around in front of our door for Hours ,Pool was closed for the last 5 days we stayed overall wasn t a good stay
7.5
Marion
Good
review category group of friends
09-16-2017
We had an awesome time,
Pros: Love the location,lazy river, breakfast was great and the the view was awesome
Cons: At check in the staff wasn't friendly, the first night I called for maintenance because the TV was just shutting off, they had left for the day so they sent security which was fine but he couldn't find the problem.was not reported to maintenance the next morning, we told a gentleman that we saw in the elevator and he said he would tell maintenance,he came by and it shut off b4 he left but he said they don't have extra TV's, the owner replaces damaged stuff, called back later that evening and the gentleman that showed up for the third time was flat out rude,
7.5
Glenna
Good
young couple
09-15-2017
This was our first time...
Pros: We liked the location of the hotel right on the beach. If we didn't want to drive for entertainment, meals, etc., there was quite a few things to do within walking distance.
Cons: Would have liked my bed to be made everyday and didn't enjoy getting stuck on the elevator (during the storm from Hurricane Irma)
Our room only had a filtered sheer curtain, so we could not block out the lights at night. It needed a heavy curtain to close.
3.8
Stacey
Poor
family with young children
09-14-2017
Not worth the money
Pros:
Cons: Room service horrible check in was unorganized
10.0
Anonymous
Exceptional
mature couple
09-14-2017
Exceptional
Pros:
Cons:
5.0
Anonymous
Fair
mature couple
09-14-2017
Passable
Pros:
Cons:
7.0
Rewda
Good
family with young children
09-13-2017
Good
Pros: Hotel rooms and breakfast.
Cons: House keeping.
7.9
Timothy
Good
young couple
09-12-2017
enjoyed our stay, room was...
Pros: clean facilities, staff was very friendly, breakfast was very good. Very close to the boardwalk, walkable distances to everything
Cons: noise echoed into our room, went during mustang week, so there was alot of vrooming late at night
7.9
Shirley
Good
young couple
09-12-2017
Lovely place with plenty to...
Pros: Great location- room we had was had a sea view. Staff were pleasant and willing to help.
Cons:
7.1
Jim
Good
young couple
09-11-2017
For the price, a very...
Pros: Breakfast was good, the staff there were excellent, very friendly and efficient. Pool was very nice and clean.
Cons: Room could have been a little cleaner. Ex, bathroom corners very dirty, my sheets were really worn. Popcorn ceiling falling onto shelf beside closet. Property just needs a little "sprucing up". Hot tub not working. Little kids were just using it as a kiddie pool.
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