Less than 1/2 mile from the ocean and the Broadway at the Beach entertainment area, this hotel offers luxury appointments in all of its large rooms. Suites and ocean-view rooms also are available. The convention center is attached. Covered parking is available in the on-site multilevel garage.
Smoke free premises. 400 units, some two bedrooms. 12 stories, interior corridors. Accessibility (Call).
Jct 21st Ave N and US 17 business route, just nw on 21st Ave N. 2101 N Oak St 29577.
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Eco Certification
The South Carolina Green Hospitality Alliance promotes and recognizes member hotels and other hospitality facilities for their environmentally conscious practices.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, also, Vidalia's, see separate listing, full bar.
check-in 4 pm, 3 day cancellation notice-fee imposed, resort fee.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 368 guests
Showing reviews 1 - 5 of 50
8.6
Verified AAA Guest
Excellent
Couple
06-14-2017
Very nice hotel clean a wonderful place to stay
Pros: The room, it was clean. Decor was nice, it had a pool, beautiful view
Cons: Having to pay for parking
9.4
Verified AAA Guest
Wonderful
Couple
10-21-2016
very good
Pros: over look water
Cons: you have to pay parking
9.2
Verified AAA Guest
Wonderful
Couple
09-08-2016
Pros: Loved the distance to the beach, the view from the room, and how clean it was.
Cons: Wasn't very happy with only being able to book a room with two double beds as opposed to a room with one larger bed.
5.4
Verified AAA Guest
Fair
Family w/Teens
08-12-2016
I have stayed at this hotel multiple times for conventions and have been pleased.When I needed to book a trip for my daughter and I, I specifically chose this hotel due to its 'No Pet Policy'.When checking in to the hotel, there were 2 dogs in the lobby, clearly NOT service animals as they were barking at everything that moved. I expressed my concern to the counter staff who stated they could be 'certified service' animals... that was simply unprofessional as it was clear they were not.When we got to our room, there were 2 dogs in the room next to us.I called the front desk. We were not moved / upgraded to another room where there were no dogs.My daughter was attacked by an 80 lb lab when she was 18 months old and hence continues to experience high anxiety when a dog is anywhere near us. Long story short, we slept no more than 2 hours.It was not relaxing. I discussed w/ the manager when checking out.
Pros: ?
Cons: see above
8.8
Verified AAA Guest
Excellent
Business
08-11-2016
we did not sleep well because of kids next to us. we had to call the desk and ask them to have them quiet down. it was after midnight. it went on until about 2am. we where there for work.
Pros:
Cons:
1.0
Verified AAA Guest
Very Poor
Group
07-27-2016
Staff have attitudes
Pros: Shiny building
Cons: The noise
9.0
Timothy
Wonderful
Family with Young Children
10-13-2017
Pros: Location and access to the beach and shopping areas
Cons: They charge my credit card twice
3.0
Verified Hotel Guest
Poor
Family with Young Children
10-13-2017
Pros: Nice views of the ocean
Cons: The parking ramp was not even connected. But what was the worst is that having worked at a Sheraton, this was nowhere near 4 star. The bedskirt had what was most certainly throw up on it and had clearly not been washed. That was super gross.
9.0
Eddie
Wonderful
Traveling as Couple
10-13-2017
Pros: Cleanliness and decor
Cons: Parking area and fee to park
8.0
Verified Hotel Guest
Very Good
Solo Traveler
10-13-2017
Pros: Hotel was clean and in a safe location.
Cons: 8 dollar daily parking fee is annoying.
10.0
John
Exceptional
Traveling as Couple
10-13-2017
Pros: The staff was very attentive to guest needs. We had the do not disturb sign out on our door and they left a bag of fresh towels and washcloths as well as soaps and shampoos every day!!
Cons: Pool was a little small and they need to add a hot tub
10.0
Lenaye
Exceptional
Traveling as Couple
10-13-2017
Pros: Clean
Cons:
10.0
Deborah
Exceptional
10-13-2017
Pros: Whenever I am in the Myrtle Beach area I try to stay at this hotel. The staff always goes out of their way to accommodate.
Cons:
10.0
Verified Hotel Guest
Exceptional
10-13-2017
Pros: Great service and very comfortable
Cons: Sticky spot in the carpet
8.0
Verified Hotel Guest
Very Good
Business Traveler
10-13-2017
Pros: The staff were the friendliest. The facility lobby and the business center were immaculate.
Cons: The bathtub was broken (room 463) and the shower lever to divert flow to tub wouldnt work. Some minor inconveniences.
9.0
Teddie
Wonderful
Traveling as Couple
10-13-2017
Pros: Great Location
Cons:
9.0
Dale
Wonderful
Traveling as Couple
10-13-2017
Pros: The room was a nice size and clean.
Cons: The only parking is a parking garage that is an additional $8 per day. The pool area is small and very dated
1.0
Hollie
Very Poor
Traveling as Couple
10-13-2017
Pros: Nothing
Cons: BED BUGS
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
10-13-2017
Pros: Close to attractions
Cons: No
6.0
Tabatha
Pleasant
10-13-2017
Pros: The bed was comfortable. Loved the gym.
Cons: The pool area was not very satisfying. The room echoed to the point of causing headaches and was only 3 ft deep. Would have liked a microwave in our room.
10.0
Robert
Exceptional
Family with Teens
10-13-2017
Pros:
Cons: Free breakfast is a big deal for my family. I know it isn't actually free but I want that figured in with the cost
10.0
Tamara
Exceptional
Family with Young Children
10-13-2017
Pros: We got upgraded to the presidential suite it was amazing
Cons: We over slept in the morning so I called the front desk and asked for a bit more time to checkout. The front desk said no problem but housekeeping still knocked twice.
10.0
Verified Hotel Guest
Exceptional
10-13-2017
Pros: My father-in-law, who had a room also, had an issue, but the staff handled it very graciously. The beds were very comfortable. The bathroom was clean & large. The room was very clean & comfortable.
Cons: I got four large random charges after getting home
8.0
Verified Hotel Guest
Very Good
Group Traveler
10-13-2017
Pros: The hotel and staff were fine. The beds were comfortable. Our room was on the 3rd floor with the gym and pool. We had an issue with a faucet in the bathroom, and it was fixed within 30 minutes. Visible security at night between garage and hotel.
Cons: I was disappointed that there was no hot tub. I went to the front desk to ask for extra towels, and I was told they would send some up. They never came. We were also disppointed that the restaurant did not serve bruch on Sunday. Breakfast was over by 11.
8.0
Verified Hotel Guest
Very Good
Family with Young Children
10-13-2017
Pros: Very friendly staff Close to beach and restaurants
Cons: Older hotel Someone had smoked in this room before us
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: Clean and convenient to beach.
Cons:
1.0
Verified Hotel Guest
Very Poor
Family with Young Children
10-13-2017
Pros: The name...the Sheraton.
Cons: the concierge who doesn't know anything about local attractions. All she did was harass people to sign up for that timeshare scam by saying she would give free tickets to seafood buffet and legends show.. She wanted $20 cash only and a major credit card.
9.0
Demetris
Wonderful
Family with Young Children
10-13-2017
Pros:
Cons: I arrived at exactly check in and my room wasn't ready, I only had to wait 20 mins and they sent a text notification but that was a little annoying
1.0
Terry
Very Poor
Traveling as Couple
10-13-2017
Pros:
Cons: The experience was less than satisfactory. Upon check out the hotel charged us an additional $55 for parking. We had already paid $--- in full for our hotel prior to arrival. No one informed us of an additional charge. Would not recommend this hotel!!
10.0
Verified Hotel Guest
Exceptional
Family with Teens
10-13-2017
Pros: The entire staff was very friendly and efficient the concierge was the best part of our stay.
Cons:
1.0
Neva
Very Poor
Group Traveler
10-13-2017
Pros: Nothing, I was very disappointed
Cons: They checked us in a dirty room , then moved us to a handicapped room in which 3 adults had to sleep in 2 double beds. I moved to another hotel after 2 days
4.0
Crystal
Disappointing
Family with Young Children
10-13-2017
Pros: How clean the room was and the customer service of the staff. I did like the view.
Cons: They need to update the decor of the hotel. The price of the room service is expensive. The hotel was not at the beach so we couldn't enjoy ourselves that much.
8.0
Marcia
Very Good
10-13-2017
Pros: The room and staff were very nice.
Cons: Location was far from beach. Could hear people in adjoining room. They were so loud
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
10-13-2017
Pros: Location, staff
Cons: We had to call to have the sheets changed after housekeeping had already serviced the room. However, the housekeeping staff were friendly and addressed our concerns quickly and without complaint.
4.0
Verified Hotel Guest
Disappointing
Family with Teens
10-13-2017
Pros: The hotel was close to the beach.
Cons: It smelled moldy. It was not very clean. Our room had stains on the wall and the floor.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
10-13-2017
Pros: Customer service was awesome, comfort of room and bedding superb
Cons: The pool needed some TLC
9.0
Whitney
Wonderful
10-13-2017
Pros: The hotel was very nice and clean.
Cons:
8.0
Verified Hotel Guest
Very Good
Family with Teens
10-13-2017
Pros: The reasonable room rate.
Cons: Paying almost $9 to park in the garage each day
5.0
Vincent
Fair
Family with Young Children
10-13-2017
Pros: The appearance of the hotel
Cons: The hotel room was not cleaned daily, we had to ask for bags to empty our own trash. The hotel restaurant charged my debit card twice for a meal that was not mine. Scammers tried to get my debit card # using the room to room phones.
10.0
Christy
Exceptional
Family with Teens
10-13-2017
Pros: The staff is awesome . The location is very good. Our view from the 10th floor has a beautiful view of the ocean in a distance
Cons:
9.0
Erica
Wonderful
Family with Young Children
10-13-2017
Pros:
Cons: The beds were too small.
10.0
Sandra
Exceptional
Traveling as Couple
10-13-2017
Pros: Cleanliness and convenience
Cons: No
3.0
Verified Hotel Guest
Poor
Traveling as Couple
10-13-2017
Pros:
Cons: Room wasnt ready at check in room was also dirty. Oblivious of situation. And un expected charge on card.
1.0
Aryne
Very Poor
Traveling as Couple
10-13-2017
Pros:
Cons: The staff had the nerve to tell me "I just wanted to complain" about something THEY messed up. Extremely rude and the worst customer service I have ever dealt with.
7.0
Verified Hotel Guest
Good
Traveling as Couple
10-13-2017
Pros: The location was very good
Cons: Checking out, there was not enough carts. I had to make several trips to my car and back to my room when I checked out. I hated having to pay for parking
6.0
Carolyn
Pleasant
Family with Young Children
10-13-2017
Pros: Location
Cons: A huge cockroach was running around our room. I told the staff, which had no reaction. I expected at least an apology, but received my bill for parking and taxes without a thank you, or come again. We had to hunt down more soap and towels.
10.0
Marlissee
Exceptional
10-13-2017
Pros: Clean, fresh, easy to find
Cons:
5.0
Verified Hotel Guest
Fair
Traveling as Couple
10-13-2017
Pros: Bed
Cons: The smell our room steel like bad b o when we arrive the maid sprayed some stay that helped and our sheets had some lipstick stains on them not what I expected for the $ paid
5.0
Verified Hotel Guest
Fair
10-13-2017
Pros: price
Cons: asked for a 4am wake up call - did not receive one. good thing i woke up at 4:10
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