Less than 1/2 mile from the ocean and the Broadway at the Beach entertainment area, this hotel offers luxury appointments in all of its large rooms. Suites and ocean-view rooms also are available. The convention center is attached. Covered parking is available in the on-site multilevel garage.
Smoke free premises. 400 units, some two bedrooms. 12 stories, interior corridors. Accessibility (Call).
Jct 21st Ave N and US 17 business route, just nw on 21st Ave N. 2101 N Oak St 29577.
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Eco Certification
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Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, also, Vidalia's, see separate listing, full bar.
check-in 4 pm, 3 day cancellation notice-fee imposed, resort fee.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 389 guests
Showing reviews 1 - 5 of 50
8.6
Verified AAA Guest
Excellent
Couple
06-14-2017
Very nice hotel clean a wonderful place to stay
Pros: The room, it was clean. Decor was nice, it had a pool, beautiful view
Cons: Having to pay for parking
9.4
Verified AAA Guest
Wonderful
Couple
10-21-2016
very good
Pros: over look water
Cons: you have to pay parking
9.2
Verified AAA Guest
Wonderful
Couple
09-08-2016
Pros: Loved the distance to the beach, the view from the room, and how clean it was.
Cons: Wasn't very happy with only being able to book a room with two double beds as opposed to a room with one larger bed.
5.4
Verified AAA Guest
Fair
Family w/Teens
08-12-2016
I have stayed at this hotel multiple times for conventions and have been pleased.When I needed to book a trip for my daughter and I, I specifically chose this hotel due to its 'No Pet Policy'.When checking in to the hotel, there were 2 dogs in the lobby, clearly NOT service animals as they were barking at everything that moved. I expressed my concern to the counter staff who stated they could be 'certified service' animals... that was simply unprofessional as it was clear they were not.When we got to our room, there were 2 dogs in the room next to us.I called the front desk. We were not moved / upgraded to another room where there were no dogs.My daughter was attacked by an 80 lb lab when she was 18 months old and hence continues to experience high anxiety when a dog is anywhere near us. Long story short, we slept no more than 2 hours.It was not relaxing. I discussed w/ the manager when checking out.
Pros: ?
Cons: see above
8.8
Verified AAA Guest
Excellent
Business
08-11-2016
we did not sleep well because of kids next to us. we had to call the desk and ask them to have them quiet down. it was after midnight. it went on until about 2am. we where there for work.
Pros:
Cons:
1.0
Verified AAA Guest
Very Poor
Group
07-27-2016
Staff have attitudes
Pros: Shiny building
Cons: The noise
1.0
David
Very Poor
Family with Young Children
04-13-2018
Pros: There was nothing best about this hotel.
Cons: Overall experience was horrible. Believe what you read on the reviews. Staff/manager was rude. Hotel was dirty. Definitely not four stars quality.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
04-13-2018
Pros: Clean, nice and spacious room.
Cons: The check in was slow and long waiting. Could use more efficiency.
1.0
Terry
Very Poor
Traveling as Couple
04-13-2018
Pros:
Cons: The experience was less than satisfactory. Upon check out the hotel charged us an additional $55 for parking. We had already paid $--- in full for our hotel prior to arrival. No one informed us of an additional charge. Would not recommend this hotel!!
1.0
Neva
Very Poor
Group Traveler
04-13-2018
Pros: Nothing, I was very disappointed
Cons: They checked us in a dirty room , then moved us to a handicapped room in which 3 adults had to sleep in 2 double beds. I moved to another hotel after 2 days
4.0
Crystal
Disappointing
Family with Young Children
04-13-2018
Pros: How clean the room was and the customer service of the staff. I did like the view.
Cons: They need to update the decor of the hotel. The price of the room service is expensive. The hotel was not at the beach so we couldn't enjoy ourselves that much.
8.0
Marcia
Very Good
04-13-2018
Pros: The room and staff were very nice.
Cons: Location was far from beach. Could hear people in adjoining room. They were so loud
10.0
Andrea
Exceptional
Traveling as Couple
04-13-2018
Pros: The hotel was excellent. I book Sheraton hotel's knowing that I will have an excellent stay and will have nothing but the best experience.
Cons: Not at all.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: Location, staff
Cons: We had to call to have the sheets changed after housekeeping had already serviced the room. However, the housekeeping staff were friendly and addressed our concerns quickly and without complaint.
4.0
Verified Hotel Guest
Disappointing
Family with Teens
04-13-2018
Pros: The hotel was close to the beach.
Cons: It smelled moldy. It was not very clean. Our room had stains on the wall and the floor.
5.0
Verified Hotel Guest
Fair
Family with Young Children
04-13-2018
Pros: Close to Beach
Cons: Cost to Park and it should be free /room to small/ toilet didn't work good & coffee maker didn't work some guest and staff wasn't friendly
3.0
Erica
Poor
Traveling as Couple
04-13-2018
Pros: The location and how close it was to the beach.
Cons: The first room they gave us smelled like pure urine. The second room they put us in had holes in the walls, blood splattered on the wall and dried blood on the bathroom tiles. It was my honeymoon! So it was not the best experience!
6.0
Jeannie M
Pleasant
Traveling as Couple
04-13-2018
Pros: Walking distance
Cons: Expensive no continental breakfast had to wait 1 hr for room to gwt ready
7.0
Verified Hotel Guest
Good
Traveling as Couple
04-13-2018
Pros: Location, helpful staff
Cons: Lacks cleaning on public areas, pool smell over 3rd floor
8.0
Nicholas
Very Good
Family with Young Children
04-13-2018
Pros: Overall location, indoor pool, starbucks in hotel.
Cons: The beds are WAY TO SOFT. On a scale of 1-10, 10 firmest, these beds are a 2. They caused be to have back pain.
10.0
Christy
Exceptional
Family with Teens
04-13-2018
Pros: The staff is awesome . The location is very good. Our view from the 10th floor has a beautiful view of the ocean in a distance
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
04-13-2018
Pros: Cleanliness
Cons:
9.0
Erica
Wonderful
Family with Young Children
04-13-2018
Pros:
Cons: The beds were too small.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: the front desk was outstanding!!! Great customer service. Everyone there was very friendly. Hotel was very clean and friendly.
Cons: Starbucks needs to stay open later!!!
10.0
Delee
Exceptional
04-13-2018
Pros: The hotel was gorgeous. The staff was very nice and courteous. This experience made our honeymoon so much better than it already was. Thank you to the staff at the Sheraton for everything!!
Cons: I wish that the hotel was physically on the beach even though we had a beautiful ocean view and I also wish that we had about me but other than that everything was wonderful
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
04-13-2018
Pros: Clean and spacious room
Cons: The pool left a lot to be desired. Also the coffee shop was closed when it was supposed to be open the one day I went by. The gate for the parking garage entrance kept malfunctioning
9.0
Karen
Wonderful
Business Traveler
04-13-2018
Pros: The staff was very accommodating and the amenities were really nice. The quality of the bedding was excellent, and the ocean view was beautiful. I also enjoyed watching fireworks every night from my room.
Cons: Parking fee seems to be excessive for Myrtle Beach. Usually most properties include one parking place per room with your rate. Also, some guest parking, at a fee, would be nice.
1.0
Aryne
Very Poor
Traveling as Couple
04-13-2018
Pros:
Cons: The staff had the nerve to tell me "I just wanted to complain" about something THEY messed up. Extremely rude and the worst customer service I have ever dealt with.
10.0
Silvia
Exceptional
Family with Young Children
04-13-2018
Pros: Great location, staff very helpful.
Cons:
10.0
Lei
Exceptional
Family with Young Children
04-13-2018
Pros: Location is good, room is specious and we love the beds, very comfortable!
Cons:
5.0
Verified Hotel Guest
Fair
Traveling as Couple
04-13-2018
Pros: Bed
Cons: The smell our room steel like bad b o when we arrive the maid sprayed some stay that helped and our sheets had some lipstick stains on them not what I expected for the $ paid
5.0
Verified Hotel Guest
Fair
04-13-2018
Pros: price
Cons: asked for a 4am wake up call - did not receive one. good thing i woke up at 4:10
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros: Cleanliness
Cons: The hidden fees
10.0
Rick
Exceptional
Traveling as Couple
04-13-2018
Pros: Best hotel in Myrtle Beach
Cons:
10.0
Amber
Exceptional
Family with Teens
04-13-2018
Pros: The bed was absolutely comfortable.
Cons: Not one thing I can think of.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
04-13-2018
Pros: Everything
Cons: No
5.0
Verified Hotel Guest
Fair
Family with Young Children
04-13-2018
Pros: Location
Cons: Swimming pool. There were trashes everywhere, advised front desk staff but no one came to clean for the next 4hrs
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros: Convenient to everything. Comfortable beds.
Cons:
10.0
Sheryl
Exceptional
Family with Teens
04-13-2018
Pros: Location
Cons: Parking garage was tight. Finally went to top level of garage and could park more easily with a Tahoe.
10.0
Verified Hotel Guest
Exceptional
Group Traveler
04-13-2018
Pros: The room was clean and spacious. Staff were also very friendly.
Cons: The pool is very small and never gets below 4ft.
10.0
Yevgeniy
Exceptional
Traveling as Couple
04-13-2018
Pros: Clean rooms with high ceilings. Friendly staff. Walking distance to the beach.
Cons:
10.0
Izabela
Exceptional
Traveling as Couple
04-13-2018
Pros: The swimming pool in my floor.
Cons: That is did not have a outdoor pool.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros: The location was great! Within walking distance of Broadway at the beach.
Cons: Parking fees for guest... No access to hotel from garage.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
04-13-2018
Pros: The service here was amazing!
Cons: Our room smelled like someone has smoked in there.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
04-13-2018
Pros: Cleanliness. Friendly staff.
Cons: Since it was our family vacation, we expect to be more kid friendly. But this is not hotel fault.
10.0
Kristin
Exceptional
Solo Traveler
04-13-2018
Pros:
Cons: The carpet was heavily stained and had an odor.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
04-13-2018
Pros: Location to Broadway at the Beach and the actual beach/Atlantic Ocean.
Cons:
7.0
Verified Hotel Guest
Good
Family with Teens
04-13-2018
Pros: Great location
Cons: It failed to meet the quality level expected from the brand and star level
10.0
Don
Exceptional
Traveling as Couple
04-13-2018
Pros: Clean. great beds . friendly staff great location
Cons:
10.0
Fernando
Exceptional
Family with Young Children
04-13-2018
Pros: Location and price
Cons: They offer a parking spot for $8.00 a day but at checkout they charge $13.72
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