Guest rooms are large and comfortable. The open studio and two-bedroom suites have expanded seating areas. Some rooms have lake or canal views. Convenient to outlet shopping and the beach, this property was completely renovated in 2015. Public areas include an upscale great room, a well-equipped exercise room with guest laundry and outdoor patio with fire pit
Smoke free premises. 119 efficiencies, some two bedrooms. 3 stories, interior corridors. Accessibility (Call).
Pros: The staff was great. The breakfast buffet was good. The room were exactly what we requested. The pool could stay open a little later. I
Pros: Nice facility
Cons: Bathroom cleanliness & enough towels
Pros: The staff was so friendly and attentive. I love how dog friendly they are.
Cons: I'm still trying to find something I didn't like but I can't.
Pros: The amenities in the room.
Cons: I didn't like how the hotel blocked money on both of my debit cards for the entire weekend leaving me very limited as to what I could do while on vacation traveling with kids. I spent my ENTIRE stay trying to get my money released and I did not have any luck and the only thing the staff could say to me was "keep trying" "I'm sorry". I called the GM and he has not acknowledged my call as of yet!!!! I WILL NEVER stay here again.
Pros: The room was VERY clean. After the one staffer checking me and my family in...the staff was very friendly. The hotel itself was beautiful.
Cons: The staffer that checked me in was not friendly to me. She told the person in front of me where the elevators were, the area his room was in and the times for breakfast. Unfortunately I did not received that type of service. I had to ask for that information. I even had to speak first. She should really treat every guest the same. I also didn't like that fact there we're not a lot a places to eat around. Hopefully the mall will be opened the next time we stay there.
Extremely nice and affordable family-friendly...
Pros: The staff was super friendly
Breakfast was great
This hotel is within close proximity to everything
Cons: Wi-Fi connection was not so good
Wish there were an indoor pool
Room was not ready until...
Pros: The room size was good.
Cons: The room was not ready when we arrived (5pm) and it was not ready until after 7. Check in was at 4. When we got to our room there was no towels or sheets and we had to request them.
The pool was crowded and there were no clean pool towels.
There was an entire hallway of trash bags full (I assume towels and bedding) that sat there the entire two days we were there. We are talking over 50 bags of dirty items in a hallway that was right next to the elevator.
At the breakfast one of the employees was getting himself food from the Buffett and smelled like he just smoked marijuana. It was so bad that we had to leave the area. He was wearing a shirt from the hotel so we knew he was an employee.
We paid way too much for this hotel. I should have stuck with what I know and paid the little extra for the Embassy Suites. I will not return to this hotel.
Stay here if you're looking...
Pros: My family loved this place. The beds were comfy, everything was clean...it reminded us of home a little. This is a great place to stay if you have kids. The complimentary breakfast was the best I've seen in a while. It wasn't right on the beach but not a long drive from the beach either...just a few miles up the road. The social hour during the evening was a HIT! Staybridge did an awesome job with helping my family enjoy our vacation! We will be back!