DoubleTree by Hilton Hotel & Suites Charleston Airport

AAA Inspector Rating
8.7
Excellent
41 Guest Ratings
7401 Northwoods Blvd
North Charleston, SC 29406- Map It
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Photos
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AAA Inspector Notes
Near Charleston International Airport and the U.S. Air Force base, the property offers well-appointed rooms and suites in several floor plans. Some family suites offer bunk beds. Smoke free premises. 149 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-26 exit 209A eastbound; exit 209B (Ashley Phosphate Rd) westbound, just e, then just n. 7401 Northwoods Blvd 29406.
AAA Benefit
Members save 5% or more and earn HHonors™ points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes. Some: refrigerators.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-within 4 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 41 guests
Showing reviews 1 - 5 of 38
5.8
Verified AAA Guest
Okay
Couple
09-08-2016
Hotel was nice and clean . Location wasn't the best . Bar in the common area and the pool was nice just not close enough to the beach.
Pros: Beds were extremely nice clean and fluffy.
Cons: Room sort of small overall.
9.6
Travonna
Exceptional
young couple
09-26-2016
Pros: Location
Cons: Didn't get the right room
10.0
Karen
Exceptional
family with older children
08-24-2016
Pros: The staff here is amazing! Friendly, accommodating, and always willing to help. The rooms are spacious, designed for comfort, and the beds are the perfect blend of soft and firm!
Cons:
4.6
Cassie
Disappointing
family with young children
08-10-2016
Pros: The appearance of the hotel was nice. Most of the staff were nice.
Cons: The appearance of the hotel is great, along with the facilities it offers! However, I was disappointed in the staff and with a few things after we checked in. Here is my list! *First, we were not greeted at the door nor offerred any help or even given a luggage carrier to assit us with our luggage. A doorman stood and watched us unload a trunk full of luggage while doing nothing! In July heat, with 2 young kids, and a infant. *Second, the ice machine was running, but not working on our floor once we unloaded. When we told the staff, their response was..... "There's a machine the next for down!" No one came to check on it or even put a nice little sign that it was out of order! *Third, the parking is very limited once dark hits. We had to search for parking and park so far from the hotel, it was ridiculous! * *FOURTH, the laundry service did not run (on a weekend, might I add) and we were out of bath towels AND did not have enough covers or pillows for the pullout! WAS TOLD BY THE FRONT DESK THAT THE LAUNDRY SERVICE DIDN'T RUN (SO BASICALLY WE HAD TO DEAL WITH IT) *Fifth! The pullout was in horrible shape and dilapidated! No sleep! *Sixth! The shower pressure was poor in the room!!! At the beach a good shower is very important! Ijs *Seventh. When I requested new towels for our morning showers to the front desk, the request was taken and NO NEW TOWELS DELIVERED, 2 HOURS LATER! THE REQUEST WASN'T EVEN ACKNOWLEDGED NOT BEING FULFILLED WASN'T EVEN MENTIONED! *EIGHTH. My card was charged, then refunded, then charged again! The could have been a disaster! I just expected so much more with #DoubletreebyHilton #notagain #sorrynotsorry
7.5
Lisa
Good
family with older children
08-09-2016
Pros: The bed was very comfortable.
Cons: When we got there the sheets were dirty (we didn't check in until 11pm), the toilet paper holder was broken and the floors were dirty. I called the front desk and they brought up clean sheets but I had to make the bed after traveling (when I shook out the clean sheets a bug was on them but looked like a gnat). I have an autoimmune disease so I didn't sleep much that night.
Showing reviews 1 - 5 of 38