Located near an area mall and airport, the property's marble-floored bathrooms add an upscale touch. Several room floor plans are available including whirlpools and large open suites. Ask for a room on the front of the building to avoid the highway noise in the rear.
Smoke free premises. 102 units. 4 stories, interior corridors. Accessibility (Call).
Pros: The hotel is clean and the staff is friendly. Bathrooms are roomy and there is real marble tile in the shower. Even though it is far from Charleston this hotel is in a great location being next to a mall and tons of restaurants.
Cons: The breakfast was okay but they ran out of food and was slow to restock. The location is a 20 minute drive from Charleston.
10.0
Katrina
Exceptional
06-23-2017
Pros: Staff was amazing!!! Clean and comfy room....didn't have any complaints whatsoever!
Cons: Everything was GREAT! Will be back! !
9.0
Dana
Wonderful
Traveling as Couple
06-23-2017
Pros: Very clean and very nice staff.
Cons: We tried to stay an additional night but they could not help us with that.
8.0
Kathleen
Very Good
06-23-2017
Pros: Breakfast
Cons:
9.6
Maurice
Exceptional
solo traveller
06-19-2017
Pros: Everything
Cons: Nothing
10.0
Kendall
Exceptional
young couple
06-14-2017
Pros: The staff were super polite, helpful, and personable. The room was perfect, from the spacious bathroom and tub, to the comfortable bed. If I ever need to book a hotel room again in the area, I will absolutely choose this Hampton Inn. This place exceeded my expectations, and I have very high expectations!
Cons: There was nothing I didn't like about this hotel, the room, or the accommodations.
9.2
Albert
Wonderful
solo traveller
06-14-2017
Pros:
Cons: Coffee maker did not work.
10.0
Jan
Exceptional
young couple
06-13-2017
Pros: Comfortable, clean, friendly and responsive staff, good exercise room and equipment
Cons: Exercise room could have been cooler
7.1
Katrina
Good
young couple
06-13-2017
Pros: Access to the coffee bar 24/7 was great
Cons: Found bed bugs on the pillows and needed to get switched to a different room late at night.
5.8
Fred
Okay
family with young children
06-12-2017
Pros:
Cons: The pillows and bed were not comfortable
7.5
Howard
Good
solo traveller
06-12-2017
Pros: soft bed
Cons: More gluten free options at breakfast
9.6
Pamella
Exceptional
family with young children
06-09-2017
Pros: The cleanliness of the hotel and yes the bed was like sleeping on a cloud.
Cons: A ten percent discount.
10.0
Tiffanie
Exceptional
young couple
06-04-2017
Pros: The hotel was great! The staff was pleasant. Always a great stay at a Hampton Inn
Cons:
7.5
Pam
Good
young couple
05-28-2017
Pros: The hotel overall was beautiful!
Cons: My bed had bed bugs. I woke up with bumps and bites on the back of my neck and back and my right arm and hand. I should have stripped my bed like I usually do when I go to a hotel and failed to do so. I informed the gentleman who was there when I was brought in.
10.0
William
Exceptional
family with young children
05-24-2017
Pros: Everything about the property was excellent! The staff at the front desk was attentive and friendly. The breakfast staff was the same. The food and selection was awesome! We enjoyed the pool, and the complimentary towels (Thank you!). The room was clean and in good repair. The parking was convenient to the entrances. The complimentary paper and local publication were appreciated. The carts were attractive and all the wheels rolled! We enjoyed the refreshments in the lobby. Let me think if I missed anything...
Cons:
10.0
Bre'anna
Exceptional
family with young children
05-19-2017
Pros: Our room was very clean! Alicia and Brianna specifically we're friendly and did a great job cleaning our room. All of the staff was very friendly. The breakfast was the best we have ever had at a hotel. We also enjoyed the cookies at the front desk.
Cons: They did not have a shutttle to the airport so it cost us $25 each way for the short ride to and from the airport. It would have been nice to have a heated pool. The fitness room TVs didn't work.
10.0
Rena
Exceptional
young couple
05-06-2017
Pros: Breakfast was wonderful and the bed extra comfy. Staff was super friendly.
Cons: There's no ventilation in the bathroom (fan), so my hair was frizzy due to the steam.
10.0
Chris
Exceptional
family with young children
05-02-2017
Pros: HOTEL AND STAFF VERY NICE.
Cons:
8.8
Lloyd
Excellent
family with young children
05-02-2017
Pros:
Cons: I felt room was overpriced
7.9
Kevin
Good
family with young children
04-30-2017
Pros: Staff
Cons: 30% charge for 72hours refunded if no problems, lower end Hotel tactic.
10.0
Yolaunda
Exceptional
family with young children
04-15-2017
Pros: Wonderful breakfast, friendly staff. Everything is super clean and updated with beautiful decor.
Cons:
9.2
Jennifer
Wonderful
review category group of friends
04-12-2017
Pros: The front desk associate took extra time to work with me and handle a situation I had at check in. She was incredibly patient and kind. The rooms were nice and very clean. Breakfast was above and beyond normal hotel breakfasts. The hotel was close to the mall & Walmart & the interstate was right around the corner. LOVED IT!!
Cons: The interstate was literally right beside the hotel. But surprisingly there was very little traffic noise. Otherwise everything was great!
10.0
Rhittie
Exceptional
solo traveller
04-10-2017
Pros: Comfortable room and great breakfast. Check-in was very accommodating with a great attitude.
Cons: Everything was fine.
7.1
Anissa
Good
family with young children
03-20-2017
Pros: The breakfast was good though staff slow on maintaining it. Staff understanding and quick to response when I reported problems to front desk.
Cons: Plumbing problems in our bathroom. Lukewarm showers turning to cold ones each morning and sink having very slow drain where water staying in sink. Beds were not as comfortable as the other Hampton Inns. Oh, and the downstairs bathroom toilets in the lobby did not flush..
9.6
George
Exceptional
family with young children
02-24-2017
Pros: Great location, close to Charleston Markets and activities.
Cons:
7.1
Cecilia
Good
young couple
02-19-2017
Pros:
Cons: Breakfast food was terrible!! Had to eat breakfast out.
10.0
Latoya
Exceptional
solo traveller
02-11-2017
Pros: I liked the size and cleanliness of the room and the hotel. The housekeeping staff was excellent!
Cons:
8.8
Christy
Excellent
family with young children
01-17-2017
Pros: The entire property was very clean. The room was cozy & comfy. The breakfast was really more than expected, the selling point in my opinion. The bed was comfortable.I'd stay here again.
Cons: The pillows were terrible!
10.0
Gwendolyn
Exceptional
family with young children
12-13-2016
Pros: Very clean room. Excellent customer service from front desk and housekeeping staff. Great exercise room
Cons: Ice machines on 3D and 4th floors were out of order.
8.8
Teonna
Excellent
family with young children
12-12-2016
Pros: Loved the shower and the bed was nice and comfy. And loved the nice hot breakfast!
Cons:
10.0
George
Exceptional
young couple
11-21-2016
Pros:
Cons: breakfast eggs
8.3
Anonymous
Very Good
family with young children
11-20-2016
Pros: The breakfast was great and the staff were nice.
Cons: There was a pipe leaking in the ceiling right out side our room. Also, there was a low hum type noise all night that made it difficult to sleep.
6.7
Alana
Pleasant
review category group of friends
11-15-2016
Pros: It was clean And I felt comfortable sleeping.
Cons: I went with other people so we were going to split up the bill but she charged the card , which was mine, for the full bill and wouldn't have told me if I didn't ask about splitting the bill. She also didnt tell me about the extra charges that could be tagged on until I again questioned the total. The other lady was nice though.
10.0
Jonathan
Exceptional
young couple
11-10-2016
Pros: They allowed us to check in early to dress for a 4pm wedding. Desk staff were warm and efficient.
Great stay!
Cons: Nothing
9.6
Rita
Exceptional
review category group of friends
11-09-2016
Pros: The location was good...not too far from downtown Charleston nor the plantations on Ashley River Road. Better value than rooms downtown.
Accommodations were very comfortable, large bathroom, great free breakfasts. Would stay here again and definitely recommend to others.
Cons: Not one thing to complain about.
10.0
Shirley
Exceptional
family with young children
10-31-2016
Pros: Everything
Cons:
10.0
Joy
Exceptional
young couple
10-25-2016
Pros: great
Cons: nothing
10.0
Milton
Exceptional
family with young children
10-12-2016
Pros: The hotel was very nice.
Cons: Comfort and location.
10.0
Tamara
Exceptional
family with older children
09-28-2016
Pros: Everything was clean! Comfortable bed!!
Cons:
9.6
George
Exceptional
young couple
09-23-2016
Pros: Good quality breakfast,
Cons: The hotel did not have a shuttle transportation to Charleston.
7.5
Patricia
Good
family with young children
09-22-2016
Pros: Convenient location
Cons: Nothing, everything was great
10.0
Emily
Exceptional
young couple
09-19-2016
Pros: The staff was very friendly and helpful from the time we came in until the time we left. Our room was clean and the bed was so comfortable. I always try to stay at Hampton Inn and this location was just as great as the others I've been to. Plus the location was just close to downtown Charleston without being in all the city traffic.
Cons:
9.2
Edwin
Wonderful
young couple
09-19-2016
Pros: The room was very comfortable, staff was very friendly. We were a very late check-in, and our room was held for us.
Cons: The room could use some updating. The wallpaper in the bathroom was falling off, large piece was missing.
10.0
Sherry
Exceptional
young couple
09-06-2016
Pros: Great location
Cons:
10.0
Crystal
Exceptional
solo traveller
08-30-2016
Pros: The service of the staff
Cons: Leaving
7.9
Jean
Good
young couple
08-30-2016
Pros: Great breakfast. Loved the pool. Plenty of room. We would stay here again.
Cons: Pillows were not supportive. Pool table tops need to be cleaned periodically. I experienced friendly staff, but my daughter experienced an unfriendly desk clerk.
9.6
Robert
Exceptional
review category group of friends
08-24-2016
Pros: The buffet breakfast except for....see next box
Cons: The sausage early on Sunday was terrible, however someone cooked sausages later in the morning that was quite good.
6.3
Megan
Pleasant
young couple
08-23-2016
Pros:
Cons: Wallpaper was peeling and dirty-looking at the seems in the bathroom and there was a bag over the pipe under the sink vanity to stop the dripping. I wanted bottled water and the vending machine was sold out and there was none offered to me when I asked the front desk. I also couldn't call the front desk around midnight, just got a busy signal.
9.2
Cynthia
Wonderful
family with young children
08-22-2016
Pros: Breakfast was nice. Lots of choices. Coffee anytime a plus!
Cons: No indoor pool. Located at busy intersection.
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