Located near an area mall and airport, the property's marble-floored bathrooms add an upscale touch. Several room floor plans are available including whirlpools and large open suites. Ask for a room on the front of the building to avoid the highway noise in the rear.
Smoke free premises. 102 units. 4 stories, interior corridors. Accessibility (Call).
Cons: The hotel did not have a shuttle transportation to Charleston.
7.5
Patricia
Good
family with young children
09-22-2016
Pros: Convenient location
Cons: Nothing, everything was great
10.0
Emily
Exceptional
young couple
09-19-2016
Pros: The staff was very friendly and helpful from the time we came in until the time we left. Our room was clean and the bed was so comfortable. I always try to stay at Hampton Inn and this location was just as great as the others I've been to. Plus the location was just close to downtown Charleston without being in all the city traffic.
Cons:
9.2
Edwin
Wonderful
young couple
09-19-2016
Pros: The room was very comfortable, staff was very friendly. We were a very late check-in, and our room was held for us.
Cons: The room could use some updating. The wallpaper in the bathroom was falling off, large piece was missing.
10.0
Sherry
Exceptional
young couple
09-06-2016
Pros: Great location
Cons:
10.0
Crystal
Exceptional
solo traveller
08-30-2016
Pros: The service of the staff
Cons: Leaving
7.9
Jean
Good
young couple
08-30-2016
Pros: Great breakfast. Loved the pool. Plenty of room. We would stay here again.
Cons: Pillows were not supportive. Pool table tops need to be cleaned periodically. I experienced friendly staff, but my daughter experienced an unfriendly desk clerk.
9.6
Robert
Exceptional
review category group of friends
08-24-2016
Pros: The buffet breakfast except for....see next box
Cons: The sausage early on Sunday was terrible, however someone cooked sausages later in the morning that was quite good.
6.3
Megan
Pleasant
young couple
08-23-2016
Pros:
Cons: Wallpaper was peeling and dirty-looking at the seems in the bathroom and there was a bag over the pipe under the sink vanity to stop the dripping. I wanted bottled water and the vending machine was sold out and there was none offered to me when I asked the front desk. I also couldn't call the front desk around midnight, just got a busy signal.
9.2
Cynthia
Wonderful
family with young children
08-22-2016
Pros: Breakfast was nice. Lots of choices. Coffee anytime a plus!
Cons: No indoor pool. Located at busy intersection.
9.0
Dana
Wonderful
Traveling as Couple
08-07-2016
Pros: Very clean and very nice staff.
Cons: We tried to stay an additional night but they could not help us with that.
9.2
Terry
Wonderful
mature couple
08-02-2016
Pros: Better pillows
Cons:
9.2
Crystal
Wonderful
solo traveller
07-30-2016
Pros: Comfort and location area around all types of restaurants .... fast food to sit down dining
Cons: breakfast could have more drinking options such as juice... none was available...all do not drink coffee or tea
5.8
Luis
Okay
solo traveller
07-25-2016
Pros: Room space.
Cons: The whirlpool in the bathroom did not work.
10.0
Carol
Exceptional
mature couple
07-23-2016
Pros: Need more choices.
Cons: I don't like dry eggs without gravy. Also prefer bacon instead of sausage.
7.9
Jeff
Good
solo traveller
07-21-2016
Pros: Breakfast hours
Cons: Room furniture
10.0
Maureen
Exceptional
mature couple
07-19-2016
Pros: The hotel was great.
Cons: Nothing the hotel could do but had a group of screaming people til midnight that kept us up.
10.0
Tina
Exceptional
family with older children
07-15-2016
Pros: I was impressed with the overall room and bathroom size. And even more important the free breakfast was outstanding..more than I expected. Not one thing negative to say about this Hampton Inn. Will definitely stay here again.
Cons:
8.0
Gary
Very Good
Traveling as Couple
07-13-2016
Pros: Cleanliness. Staff was friendly. Good location for airport. Good breakfast buffet
Cons: Did not like is too dramatic. The air conditioning unit had a hard time cooling off our room. We were on the top floor but for a new hotel that should not make a big difference. When we went to bed the room was warm and barely cooled off as the sun set
10.0
Patti
Exceptional
review category group of friends
07-13-2016
Pros: CLEAN. Great location. Close to Charleston (10 miles down interstate) without the city prices. Already booked for a fall visit
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
07-12-2016
Pros: Hotel rooms looked almost new and were very nice.
Cons:
7.5
David
Good
mature couple
07-12-2016
Pros: very clean
Cons:
9.2
Erik
Wonderful
young couple
07-08-2016
Pros: Very kind and friendly staff. Room was large, beautiful, and had an enjoyable view.
Cons: Being a late waker on a short vacation, the continental breakfast ended too soon in the morning.
8.3
Shantanu
Very Good
family with young children
07-05-2016
Pros: Everything
Cons: Coffee maker in bathroom
10.0
Anonymous
Exceptional
solo traveller
07-04-2016
Pros: Staff was very friendly. Clean , comfortable room.
Cons: Housekeeping staff vacuuming in hallway or area near to room at 10-10:30 PM.
10.0
Regina
Exceptional
family with older children
06-28-2016
Pros: Comfy beds!
Cons:
9.2
Regina
Wonderful
mature couple
06-28-2016
Pros: Very nice and clean.
Cons: Interstate noise
7.9
Rodney
Good
mature couple
06-25-2016
Pros: Good location for our purposes. Restaurants and shopping centers were within one to three miles of hotel. Gas stations, too.
Hotel staff was friendly and helpful. Breakfast was good. Room was comfortable and roomier than other places.
Cons: Hotel is located in a very busy area. Traffic is heavy at certain times of the day. Getting in or out can be tricky.
10.0
Wendy
Exceptional
solo traveller
06-23-2016
Pros: Breakfast buffet was great, the bed was FIRM for a change (unlike so many other terribly flimsy beds in other hotels), the room was incredibly clean, my room overlooked the pool, which gave it a nice feng shui moment ... I just can't think of anything bad to say about it at all.
The front desk folks were all friendly and helpful, and it was located right off of Hwy. 26, so it was super easy to get to downtown Charleston at any point.
Definitely consider staying here, folks ...
Cons: Nothing. It was perfect. Truly.
10.0
Merideth
Exceptional
family with older children
06-15-2016
Pros: The breakfast was awesome, staff was very nice.
Cons:
10.0
Barry
Exceptional
mature couple
06-14-2016
Pros: Good breakfast. & snack bag for travel was nice touch. Quiet & comfy.
Cons:
7.5
Rob
Good
mature couple
06-13-2016
Pros: Room and facilities were very nice. Convenient location.
Cons: Staff would not provide a receipt upon checkout, and then put a hold on my credit card for an additional $30 above the rate quoted and guaranteed by Booking.com to cover possible "incidentals." I was NOT informed of this in advance and am now told it may take up to four business days to clear this up. I am asked to"check back later" if the charge is not removed. Total NONSENSE. Who has time for this?! You ruined an otherwise good experience.
9.6
Gaye
Exceptional
family with older children
05-28-2016
Pros: The sausage was good. The coffee was great.
Cons: The pastry selection was poor.
7.1
Ann
Good
mature couple
05-24-2016
Pros:
Cons: Price I paid was higher then what was given on booking.com
10.0
John
Exceptional
mature couple
05-11-2016
Pros: THE BREAKFAST BAR IS AWSOME
Cons:
7.5
Anonymous
Good
family with young children
04-27-2016
Pros: Love that there was a fan on the treadmill in the gym. The best thing ever.
Cons: Wish there was a inside pool as well.
8.0
Shannon
Very Good
Business Traveler
04-26-2016
Pros: The staff was pleasant and the room was as expected.
Cons: The Wi-Fi- sucks!!!!! I was on the 4th floor with no signal and it was not addressed during my stay
10.0
Melanie
Exceptional
solo traveller
04-26-2016
Pros: Loved the staff.. especially the housekeeper I had those two days. Wish I could remember her name. Bedding was so comfortable. I slept like a baby
Cons:
6.3
Ian
Pleasant
family with older children
04-11-2016
Pros: Good quality hotel and facilities
Cons: Location quite far out from Charlestown but easy to get downtown by car
6.3
Charles
Pleasant
mature couple
04-05-2016
Pros: The hotel was very clean and orderly but overpriced.
Cons: The bed and pillows were too soft. I would not stay there again unless they offered firm mattresses and pillows.
10.0
Spring
Exceptional
review category group of friends
04-04-2016
Pros: The staff was great at check in, the rooms were a great size, the atmosphere of the hotel was that of an expensive hotel and the breakfast was large and had many options.
Cons: Only downside, no biscuits and gravy in the hot trays but that may be a weekend option that we missed on our week day stay.
9.2
Julie
Wonderful
mature couple
04-01-2016
Pros: Beautiful hotel and rooms - this is either a brand new hotel or very newly remodeled. Very expansive free breakfast, including several hot options.
Cons: Would have loved a free airport shuttle! We stayed just one night to be relatively close to the airport; hotel is 10-15 minutes from airport, a $10-15 Uber ride.
9.6
Amanda
Exceptional
review category group of friends
03-31-2016
Pros: The room was beautiful. The bathroom was big. The cleaning staff was wonderful. Breakfast was really good :) I would definitely stay there again.
Cons: The only things I didn't like was the first day the wifi worked really well and then after that it didn't work at all. Also, the first day we arrived the lady at the front desk seemed to be a little rude.
10.0
Savannah
Exceptional
review category group of friends
03-11-2016
Pros: We loved the location! We also enjoyed the hot tub being in the game room. The fire out was great, too! We were thankful we didn't have to bring our own coffee pot, as well! Everything was very clean and your staff went above and beyond to be sure that we were happy! It was my husbands birthday, so by my request, the staff had balloons, popcorn, and candy waiting on him as we walked in the cabin door, he was so surprised!!!! Thank you!
Cons: We knew there was only going to be one bathroom, and this wasn't a problem between the two couples; however, we just wished that each bedroom had a mirror. It would have made getting ready a lot easier if we would have had one more mirror in the smaller bedroom. Other than that, everything was perfect for our weekend getaway!
7.1
Anonymous
Good
mature couple
02-12-2016
Pros: The staff was very nice & professional.
Cons: I had requested first floor & was put in the room next to the stairwell & exterior door...very noisy.
9.2
Christal
Wonderful
mature couple
01-15-2016
Pros: I, loved the Neutrogena makeup remover wipes. I just happened to have left mine at home and just as I began to panic....my eyes landed on the word "Neutrogena " as I read on it realized that the Hampton Inn had won my vote, yet again. :-)
Cons: That little door underneath the bathroom sink kinda creeped me out. Too much "Snapped" I guess haha. Oh, and the dust build up in the corners of the room was a turn off, but oh, my, goodness, the pillows..... are to sleep for. Lol.
7.1
Hampton
Good
mature couple
01-01-2016
Pros: comfortable bed
Cons: clogged vents in ac
6.7
John
Pleasant
solo traveller
10-13-2015
Pros:
Cons: Price was jacked up due to clean up in area due to flooding
10.0
James
Exceptional
Traveling as Couple
10-09-2015
Pros: Wonderful Breakfast
Cons:
9.6
Anonymous
Exceptional
family with young children
10-03-2015
Pros: Came down for a soccer tournament. Accommodations were clean, staff was professional and the breakfast was awesome! Would stay again at this place. Highly recommend!!!
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