This property offers large studios as well as one- and two-bedroom suites. All units have expanded seating groups, dinettes and updated décor. The hotel is located near a major business park, Charleston International Airport, the Air Force base, the North Charleston Coliseum & Performing Arts Center, and a large outlet mall.
Smoke free premises. 150 units, some two bedrooms, efficiencies and kitchens. 4 stories, interior corridors. Accessibility (Call).
Pros: The room was spacious and the bed was very comfortable
Cons: Pool needed maintenance
10.0
Verified Hotel Guest
Exceptional
Business Traveler
08-16-2016
Pros: Clean and spacious. New mattresses. Friendly staff. I passed by two staff members in the hallway that asked how I was doing. They also say,"It's a great day at Residence Inn". I had gotten used to seeing workers that hate their jobs. It was refreshing.
Cons: Nothing
7.1
Lonetta
Good
family with older children
08-09-2016
Pros: I liked the location of the hotel.
Cons: Sleeper sofa very uncomfortable. I thought the area was too cramped. You could not watch TV from the bed.
7.0
Verified Hotel Guest
Good
Family with Teens
07-16-2016
Pros: The staff was great!
Cons: Hot tub was not hot and was filthy. Storm knocked out power three times. Breakfast was not up to par. Scrambled eggs were extremely runny. No bananas. Lousy selection of bread/pastries. No grits, biscuits/gravy. Nightly food offerings were not free!
7.0
Verified Hotel Guest
Good
Business Traveler
07-15-2016
Pros: room was spacious
Cons: antiquated
1.0
Son
Very Poor
07-10-2016
Pros: I book Hotel wrong state. I can't cancel my Hotel and rebook correct state.
Cons: I'm stay on this Hotel.
10.0
Lakeisha
Exceptional
Family with Teens
07-08-2016
Pros: The staff are very professional, friendly, trained to handled request quickly. The hotel is clean and had everything I needed. The beds are soooooooo comfortable, the best sleep I've had in a very long time.
Cons: No
10.0
Rose
Exceptional
mature couple
07-06-2016
Pros: THE KITCHEN FACILITY AND THE BEDS WERE VERY COMFORTABLE. THE STAFF WAS VERY NICE. Good location close to walmart and outlet mall.
Cons:
9.2
Al
Wonderful
mature couple
07-06-2016
Pros: The bed was comfy.
Cons: Could not get the rooms AC high enough. Just the fan would work.
10.0
Edward
Exceptional
Business Traveler
07-02-2016
Pros: Very clean. Friendly Staff. Newspapers! Evening meals, refreshments. .
Cons: Door to room 342 was balky, hard to open. Lack of fresh cut-up fruit on breakfast bar plus, no bacon.
9.6
Letsgo007
Exceptional
family with young children
06-17-2016
Pros: Very comfortable and clean
Cons: Some of the dishes had remnants of dried food still on them
7.9
Franz
Good
family with older children
06-15-2016
Pros: Pool, very friendly staff, nice suite, generous parking lot, convenient facility overall, good starting point to get to Charlston and also destinations to its east or west
Cons: breakfast, missed real good coffee, jams, rolls, croissants, fruit salad, reusable dishes and silver
8.0
Ericka
Very Good
06-05-2016
Pros:
Cons: Had to wait for someone to come to the front desk. The front desk person left the hotel to pick up people from the airport that is unexpected.
10.0
Brandon
Exceptional
Family with Young Children
06-04-2016
Pros: Staff and meals
Cons:
5.0
Malek
Fair
family with young children
05-31-2016
Pros:
Cons: The hotel is old and needs renovation
7.5
Barbara
Good
review category group of friends
05-07-2016
Pros: Everything good, staff friendly and helpful
Cons:
10.0
Tina
Exceptional
review category group of friends
04-19-2016
Pros: What I liked was the friendliness of the staff. Good job!
Cons:
9.2
Bridge
Wonderful
review category group of friends
04-13-2016
Pros: Great location.
Cons: No bar option in the hotel for the weekend.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-04-2016
Pros: Layout of unit, with separate bedroom, full kitchen. Excellent breakfast bar!
Cons: No
10.0
Mary
Exceptional
family with older children
04-04-2016
Pros: Staff personality
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
04-03-2016
Pros: Room cleanliness, staff was pleasant and fast, overall location was clean and had sufficient choices of restaurants. Highly recommend. I was just passing through but would positively stay if visiting longer.
Cons:
9.2
Alexey
Wonderful
family with young children
04-03-2016
Pros: I really liked the room with a double bed and a sofa bed. Sleeping quality was excellent. There is a kitchen with everything needed, including an iron and a dishwasher. The room was especially clean, as well as the bathroom. The hotel workers were helpful and smiling.
Cons: The bathroom door wouldn't lock.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
03-31-2016
Pros: taco night
Cons: no
10.0
Maria
Exceptional
Family with Young Children
03-31-2016
Pros: I absolutely love staying here!!! I love that the bedroom is separate from the livingroom room. It's my very favorite hotel to stay at!!!
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
03-24-2016
Pros: The room was huge at a very affordable cost!
Cons: Night time staff were very friendly but daytime staff a bit surley and unsmling.
9.6
Saundray
Exceptional
young couple
03-23-2016
Pros: Bed was like a cloud
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
03-17-2016
Pros: Hotel was clean and very spacious. The hotel staff was vwey nice and helpful.
Cons: N/A
10.0
Marissa
Exceptional
review category group of friends
03-16-2016
Pros: Free room upgrade for a group of girls for a bachelorette group.
Cons:
9.5
Kimberly
Exceptional
family with older children
02-26-2016
Pros: Bed were great , loved the two bedrooms. Location fantastic. Breakfast was great. Staff recommend a great restaurant
Cons: Wished we could have stayed longer
10.0
Rosanne
Exceptional
family with older children
02-16-2016
Pros: Facility was great!
Cons: There were no problems.
10.0
Verified Hotel Guest
Exceptional
Family with Teens
01-03-2016
Pros: Close to highway and shopping. Spacious, clean rooms.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
01-02-2016
Pros: Free high speed internet
Cons:
9.0
Zhen
Wonderful
Family with Teens
12-27-2015
Pros: room is big and nice
Cons: Breakfast was not that perfect
9.6
Genice
Exceptional
family with young children
12-27-2015
Pros: It was very comfortable,and efficient. Very clean
Cons: The only problem I encountered was that I only had a stovetop when I thought the room was supposed to have a full stove with an oven.
10.0
Mary Lou
Exceptional
Solo Traveler
12-03-2015
Pros: Location to airport - clean, larget room
Cons: no
10.0
Verified Hotel Guest
Exceptional
11-17-2015
Pros: Clean rooms, great breakfast, nice gym
Cons: The breakfast lady had a bad attitude
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
11-03-2015
Pros: Free breakfast had numerous choices and fresh food.
Cons:
9.6
Hakabukk
Exceptional
young couple
10-04-2015
Pros: First of all as we arrived to hotel, we were greeted with smiles from the whole staff. Every one was so helpful,an that lasted the entire 5 days of our stay. The 2 B/rm. Suite was great, clean an comfortable. The only problem was the rain, which the hotel had no control of, will recommend to friends and family.
Cons: Just the rain, 3 out of 5 day stay.
10.0
Keith
Exceptional
family with young children
10-04-2015
Pros: Our king suite was quite clean and beautiful. We were very pleased with how spacious it was. Even though we didn't use our kitchen we were delighted with the stove, pots, pans, glasses, plates/flatware, and of course the full size refrigerator. Staff members were great. Wonderful complementary breakfast. Great dining and shopping nearby. Great experience, highly recommended.
Cons:
9.0
Lemuel
Wonderful
mature couple
08-13-2015
Pros: Pretty easy to get to. Very friendly and helpful staff. Comfortable room.
Cons:
9.6
Anonymous
Exceptional
family with young children
06-23-2015
Pros: Continental breakfast superb...very nice staff at front desk and during breakfast...access to eat outside also nice.
Cons: Wish we would have stayed there more than 2 days.
9.6
Sonya
Exceptional
family with older children
05-24-2015
Pros: It was convenient and felt homey after a difficult military assignment. the location was excellent and rooms wonderful! Alexandra and Sharonda (sorry for mispelling) were excellent and welcomed us with charm and grace!
Cons: The way the breakfast attendant spoke to me when I brought my 3yr old nephew to breakfast in his PJs and socks. I didn't mind her letting me know it wasn't allowed it was her approach and tone that I didn't like!!
10.0
Amanda
Exceptional
review category group of friends
04-17-2015
Pros: Sacious and clean room. Nice comfortable beds. Helpful and friendly staff. Enjoyed the clean furniture.
Cons:
10.0
Debra
Exceptional
family with older children
04-12-2015
Pros: Booked as a last minute getaway... Still got great pricing. Accommodations were excellent. Would definitely recommend!
Cons:
10.0
Dennis
Exceptional
family with older children
04-12-2015
Pros: Room set-up, evening meals, pool, staff
Cons: Only complaint were the pillows. They were either too stuffed or completely flat.
7.5
Anonymous
Good
family with older children
04-09-2015
Pros: The bed was very comfortable. The breakfast was awesome! The staff was awesome!! The room was clean!
Cons: The website showed a picture of a marina that I thought we were next to...not true at all. We had to be 10 miles away from any water. We could see the water from our window...but you could not walk to the ocean...not a chance . I thought this was very misleading.
10.0
Donna
Exceptional
review category group of friends
03-29-2015
Pros: Booking.com's reservation did not transfer properly to the hotel. I had booked a 2 bedroom queen suite with 3 queen beds for a group of 6 of us. But the hotel had it only as a 2 bedroom suite (which is only 2 doubles), for 5 of us, and non of my information transferred. But the hotel worked with us and gave us a second room for no extra charge. Although they couldn't give me exactly what I reserved, they made sure we were comfortable and didn't have to pay any more than anticipated.
Cons: I didn't like that third party bookings don't work the way they promise. I'm not sure who's side the problem is on, but it needs to be fixed.
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