Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
In the heart of downtown, this service-oriented property has grand public areas and oversize guest rooms with wood furnishings. The pool and fitness center are both huge and offer many amenities.
Smoke free premises. 247 units. 9 stories, interior corridors. Accessibility (Call).
Jct US 29/221 and SR 56, just n on SR 56/US 221; downtown. 299 N Church St 29306.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated outdoor.
Dining & Entertainment
3 restaurants, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet (fee).
Sports & Recreation
sauna, hot tub, steamroom, exercise room.
Guest Services
valet and coin laundry, room service.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 38 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Convenient location & clean.
Cons: Nothing.
9.0
Anonymous
Wonderful
08-11-2017
Pros: newness, sheets could have been newer, i hate old sheets, overall, nice place, would stay again if i am in town.
Cons: the bar staff although a great bunch of folks seemed a bit like the keystone cops, not very good at multi-tasking. they were friendly and meant well..
10.0
Anonymous
Exceptional
08-11-2017
Pros: Accommodations. Concierge floor.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very clean. Very Friendly Staff
Cons: A little pricey
9.0
Anonymous
Wonderful
08-11-2017
Pros: The room was simple, clean and confortable.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: This Marriott is a beautiful hotel!
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Always very clean and staff always very accommodating.
Cons: Was thinking we were supposed to get free breakfast as we had in the past or room credit as we had in the past as well
10.0
Anonymous
Exceptional
08-11-2017
Pros: Quick check in clean hotel and great vibe to it.
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff very friendly and helpful.
Cons: No
8.0
Anonymous
Very Good
08-11-2017
Pros: Nice amenities
Cons: Rooms need to be remodeled..kind of dated
10.0
Anonymous
Exceptional
08-11-2017
Pros: beautiful hotel, great quality, price for last minute accomodations.
Cons: Everything was great!
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very clean! Friendly staff at the front. Nice pool area.
Cons: Spartanburg is definitely not a vacation spot but this hotel makes the feel of the city much better.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Bar and outside lounge area.
Cons: Matter was not very comfortable.
9.6
Anonymous
Exceptional
07-30-2017
Would definitely stay again
Pros: Room was spacious, bed comfortable. Food at bar was awesome. The bread pudding made from Krispy cream donuts was amazing. Great breakfast buffet.
Cons:
9.6
Anonymous
Exceptional
07-14-2017
Nice stay, clean and accommodating...
Pros: The staff, buffet for breakfast, the pool!
Cons: Would have been nice to have help getting luggage to 5th floor.
9.2
Anonymous
Wonderful
07-11-2017
One nighter
Pros: Beautiful lobby
Cons: We did not have an in-room refrigerator and my diabetic husband takes medication that need refrigeration so he had to take it down to the main lobby and a staff member put it in a fridge in the hotel kitchen for him. Inconvenient, that's all.
7.5
Anonymous
Good
06-26-2017
Southern Hospitality is Real but...
Pros: Jo, the night manager was incredible. She assisted me before I arrivedregarding my reservations, and was attentive with details during mystay. Don't loose her!!
Most of her colleagues were friendly and willing to help where they could. Two of them helped with directions. Mixed service in the restaurant - some outstanding, some cold :(
Cons: The booking process is deceitful - watch out. When I typed in the hotelname, I thought I was on the Marriott website, but it was not- it wasBooking'S. I went ahead and made the reservation with them as thesite said "FREE Cancellation" within a certain date. When Ihad to make a change within that timeframe, it would not let me withouta huge fine. And, there was no customer service phone number to getresolution. A real 'got-cha'!!!
Underground parking. As a single female this made me uncomfortable - NO sign of security. Creepy. . .
5.0
Anonymous
Fair
05-31-2017
Passable
Pros: Bathroom wasnt very clean and it was too expensive for the location. Wont stay there again
Cons:
9.2
Anonymous
Wonderful
05-29-2017
Clean Nice Stay
Pros: It seemed to be a newer property; Very clan and updated
Cons: The check in Process was very slow
10.0
Anonymous
Exceptional
05-23-2017
Spartanburg's Best!!!!!
Pros: Best hotel experience I've ever had. Courteous staff and top notch dining.
Cons:
8.3
Anonymous
Very Good
05-09-2017
excellent
Pros: The bed was very comfortable.
Cons: The fan in the bathroom didn't work
9.6
Anonymous
Exceptional
05-01-2017
Pleased with our stay!
Pros: Resturant and bar food was excellent. The terrace and the bar area was comfortable and pleasant. Our large king room was spacious and comfortable.
Cons: There should be an exhaust fan in the bathroom. It was very steamy in there after a shower.
10.0
Anonymous
Exceptional
04-27-2017
Largest Marriott ever.
Pros: Size of room...breakfast
Service. Beautiful Hotel.
Cons: Magnifying mirror would be nice.
9.2
Anonymous
Wonderful
04-22-2017
Awesome Stay
Pros: Food was amazing, we ordered room service.
Cons: Couldn't have an extended check out because quota was already met. Not the hotels fault though.
10.0
Anonymous
Exceptional
03-24-2017
Exceptional
Pros: Bed was awesome
Cons: Everything fine
10.0
Anonymous
Exceptional
03-12-2017
Good stay, satisfied customer.
Pros: Location, clean & friendly.
Cons: The breakfast spread can be improve.
6.7
Anonymous
Pleasant
03-07-2017
It was clean
Pros: Shawn was very helpful the evening we came for the rehearsal. There was also another lady in the large dining room who was very sweet but I can't remember her name.
Cons: Very noisy. For the price of this hotel I would have thought it would have been more sound proof. You could hear everything that happened in the hallway. It sounded like there was someone hammering at 8am Sunday morning in the hall and the windows weren't much help either. We were on the 7th floor and we heard sirens like they were right next to us.
6.3
Anonymous
Pleasant
02-20-2017
No sheets or parking spaces-...
Pros: Food at the restaurant was great.
Cons: There is absolutely not enough parking for this hotel because of several events happening and we were forced to park at the mortuary after driving around the block several times. There were no sheets on the pull out bed and we never received them after calling downstairs several times through the night. It was very frustrating. Apparently this is the only nice hotel in Spartanburg right now but another one is being built and we will be giving that one a try next time!!!
8.8
Anonymous
Excellent
02-20-2017
Fabulous
Pros:
Cons: Barely any hot water in the shower. Water was so lukewarm, it should have been cold. Other than that, no complaints
5.4
Anonymous
Fair
01-09-2017
Wished I had braved the...
Pros: Comfy bed. Good food
Cons: Dinner took over an hour to be served after ordering and was lukewarm.
The water took more than 10 minutes to get warm and never was hot for the shower
I had a maintenance issue in my room and was told to either move at 2 am or turn off the heater and freeze(12 degrees outside) and 6 am wake up
9.2
Anonymous
Wonderful
01-05-2017
Would happily return to the...
Pros: The accommodations and the staff were above average.
Cons: The waiter in the restaurant was not as good as others on the staff.Spartanburg Mariott is a place I would seek again.
10.0
Anonymous
Exceptional
09-22-2016
Sean needs a raise!
Pros: Sean the bellman saw me outside with a huge cart of luggage and he happily walked outside and said let me take that for you! I told him I was grateful for his help and told him I didn't have any cash on me but I would leave some at the front desk. He said don't worry about it all I care about is that you have a nice time while you are here and enjoy your stay. God bless you Sean I love meeting people that are so happy with life:)
Cons:
9.6
Anonymous
Exceptional
08-25-2016
Awesome Hotel!
Pros: Clean great location
Cons: No complaints
9.6
Anonymous
Exceptional
08-04-2016
Trip to Spartanburg
Pros: We were in Spartanburg for Panthers Training Camp and this hotel was in walking distance. Food in restaurant/bar was delicious!
Cons:
9.2
Anonymous
Wonderful
07-06-2016
No Surprises
Pros: The in-house bar was very good, tried the local brews. There was nothing out of place. Very nice. It was close to Converse College.
Cons: The price was a little steep. There wasn't much local information.
10.0
Anonymous
Exceptional
06-07-2016
Enjoyed Our Stay
Pros: The staff were very personable and helpful. The amenities were great - clean, plentiful, and relaxing.
Cons:
10.0
Anonymous
Exceptional
06-03-2016
priceless
Pros: My family loved the Marriott Family they roll out the red carpet to us.
Cons:
9.2
Anonymous
Wonderful
05-31-2016
Superb
Pros: The professional staff was pleasing.
Cons: There was a mix up with my name on the registration, and i was not sure if I paid for the room in advance or pay the hotel at checkout. ..
10.0
Anonymous
Exceptional
03-08-2016
Exceptional
Pros: Everything
Cons:
10.0
Anonymous
Exceptional
03-01-2016
Exceptional
Pros: great room, great food, incredible staff
Cons: air conditioner in room didnt keep room cool enough
8.8
Anonymous
Excellent
12-31-2015
Great hotel but room was...
Pros: Nice hotel with good amenities
Cons: Room was not cleaned the entire time we were there. Stayed 3 nights. Had to ask the cleaning lady in the hallway to come in and make up our bed. For a total charge of over $500, this is mediocre and not acceptable.
8.8
Anonymous
Excellent
09-08-2015
Great for families!
Pros: Friendly staff. The appetizer sampler was delicious and huge! It filled up our family of four. Great sports bar!!! Wii and pool table in the sports bar. Kid friendly. Krispy Creme Doughnuts right next door. Big pool. Great hotel
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