Holiday Inn Express & Suites Sumter

AAA Inspector Rating
8.7
Wonderful
78 Guest Ratings
2490 Broad St
Sumter, SC 29150- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.2
Bath3.2
Public Areas3.4
ARATED
AAA Inspector Notes
The property offers large, well-planned rooms and open suites. Corner units have larger floor plans and more widows, providing extra light. All rooms on the south side tend to be a bit quieter. Located just west of downtown, near Shaw Air Force Base and South Industrial Park, the property is within easy walking distance to local chain restaurants. Smoke free premises. 79 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
On US 76/378, 1 mi w of jct US 76/378/521. 2490 Broad St 29150.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 78 guests
Showing reviews 1 - 5 of 50
8.0
David
Very Good
Family with Teens
01-12-2018
Pros: The breakfast selection was very good.
Cons: The coffee could use a re-visit of the bean selection.
9.0
Aaron
Wonderful
Traveling as Couple
01-12-2018
Pros: Close to base and very nice. Great breakfast, nice rooms
Cons:
1.0
Betty
Very Poor
01-12-2018
Pros: The bed & pillow was very comfotable
Cons: The room was smelling like mildew, the carpet needed shampooing, the pool was very small, my son who is 5 broke out from dirt mites
5.8
L
Okay
solo traveller
12-10-2017
Very Disappointing
Pros: The breakfast area was very nice looking and the food selection and taste was good. The area should be used for more than just breakfast. The lobby is also very appealing and chic.
Cons: Several issues/problems with my room/stay. Every time a toilet was flushed in the room over top of me and next to my room I heard it,the people in the room over me were constantly walking back & forth and dropping things and it was very loud & disturbing, I couldn't rest at all,the backing to my TV remote was broken upon check-in,all of my towels & wash cloths had stains on them so I didn't use any of them,the showerhead had so much rust & calcium build up I honestly did not want to shower and I felt disgusting after showering and there was a lot of rust and water damage on the wall at the base of the bath tub. I had a reservation for 2 nights but checked out early, I honestly couldn't deal with the issues any longer. Overall the hotel seems to be nice but this particular room I stayed has some problems that need to be addressed and the inconsiderate neighbors next door and over top of me made it unbearable for me. Some quieter toilets might help as well. I won't say I won't ever stay here again but it won't my top pick and I would need to give it serious consideration.
10.0
Kelvin
Exceptional
solo traveller
12-07-2017
I understand some things happen...
Pros: I like that the Breakfast meal didn't have alot of pork products. I really enjoyed the turkey sausage and the omelettes.
Cons: When i arrived at the place. Booking dotcom. Didn't let the place know i was arriving so i wasnt in the system so i had to purchase the room with a credit card. That was very upsetting.
Showing reviews 1 - 5 of 50