Set in a quiet area away from interstate noise, this hotel offers comfortable, spacious rooms in several layouts. All units feature contemporary décor, and suites have expanded seating.
Smoke free premises. 81 units. 3 stories, interior corridors. Accessibility (Call).
Pros: Great location, right off the interstate, Great value, clean rooms, friendly staff, plus breakfast...and the beds were so comfortable!
Cons:
7.9
David
Good
mature couple
08-16-2016
Pros: breakfast was disappointing, in fact--eggs appeared to be powdered, pancakes were like rubber, and coffee was weak. hotel itself was quite fine--clean, quiet.
Cons: no baggage carts available on main floor--had to go hunting on third floor. same at departure.
7.9
Vojislav
Good
mature couple
08-11-2016
Pros: Nice hotel, and conveniently located. Fair breakfast.
Cons: Nice hotel under normal circumstances, but our experience was awful. The fire alarm went on for 21/2 hours, no one could turn it off, and we tried sleeping in our van.
Btw, there was no discount offered. We re now communicating with Holiday Inn.
9.2
Beverley
Wonderful
family with young children
08-01-2016
Pros: The facility was very clean, the staff extremely friendly and ease of check in and check out. The stay included a breakfast, which met the wants of a 3 year old, 9 year old and 2 adults.
Cons: There was not much in the area for meals (unless you LOVE fast food). This is definitely a hotel to stay at if you are wanting a place to stop on your way to your destination.
5.0
Amy
Fair
family with young children
07-30-2016
Pros:
Cons: The room was extremely musty smelling. Fan was noisy. Kids didn't sleep. We didn't sleep. Too bad when we travelled long distance and we decided to stay at your hotel.
9.2
Lindsay
Wonderful
family with young children
07-12-2016
Pros: The hotel was very modern and clean. The room was spacious, clean, and very comfortable!
Cons: The entire non-smoking floor reeked of cigarette smoke, but the room didn't smell at all. My only complaint about our stay!
7.1
Rawls
Good
family with older children
07-06-2016
Pros: The breakfast was delicious
Cons: I felt uncomfortable sending the kids across the street to use the pool.
10.0
James
Exceptional
family with young children
06-29-2016
Pros: The bed where comfortable and staff was very helpful and very clean
Cons:
6.7
Harold
Pleasant
mature couple
06-28-2016
Pros: It was fine until they hit my card two times for the same room,and the second charge was for more than what booking wanted for the same room.
Cons: Being charged two times!!!!!!!#
9.6
Nichole
Exceptional
family with young children
06-25-2016
Pros: The breakfast was great.
Cons: nothing that I can think of.
9.2
Amanda
Wonderful
solo traveller
06-15-2016
Pros: Bed was big and super comfortable, breakfast was a lot better than I expected ( a variety of oatmeals, cereals, fruits and yogurts, cinnamon rolls, eggs, bacon, sausage, bagels, toast, muffins, pancakes, variety of juices, coffees, and teas) hotel in general was pretty clean, staff was nice and helpful
Cons: bathroom floor was a little sticky, they have a good size parking lot but they were booked up and there weren't enough spots for all of the cars
10.0
Verified Hotel Guest
Exceptional
Business Traveler
05-28-2016
Pros: Location - great room.
Cons:
2.5
Denis
Poor
mature couple
05-26-2016
Pros:
Cons: i was billed twice for my stay !
10.0
Mary
Exceptional
mature couple
05-18-2016
Pros: Cleanliness was great.
Cons: Nothing
4.0
Tracy
Disappointing
Traveling as Couple
04-17-2016
Pros: The bed.
Cons: Stink was stopped up. When entering the hotel the first words that the desk clerk said to me was "we're booked". The drapes didn't close and the parking lot lighting came through the window. Refrig was unplugged. Holiday inn just lost my $$$
10.0
Marsha
Exceptional
mature couple
04-10-2016
Pros: Clean quiet room
Cons: Nothing
8.3
Thomas
Very Good
mature couple
04-04-2016
Pros: Clean, comfortable and safe.
Cons: A bit pricey for an overnight stay. Check-in at 10 PM and leave at 9 AM.
9.6
Russell
Exceptional
mature couple
04-01-2016
Pros: Best sleep I've had in a while. I don't think I moved all night. Very clean and great breakfast.
Cons:
9.6
Christopher
Exceptional
mature couple
03-07-2016
Pros: Cleaner room than most hotels. Friendly staff.
Cons:
7.5
Larry
Good
mature couple
03-04-2016
Pros: Personell great attitude.
Cons: No dislikes
7.9
John
Good
family with young children
01-30-2016
Pros: Right off i95!
Cons:
10.0
Clarence
Exceptional
11-17-2015
Pros: Everything
Cons: Nothing
8.0
Verified Hotel Guest
Very Good
Family with Young Children
10-17-2015
Pros: hot buffet breakfast
Cons: No
10.0
Lois
Exceptional
solo traveller
10-07-2015
Pros: Staff was able to book me in a good room at the last minute!
Cons:
5.0
David
Fair
Traveling as Couple
10-05-2015
Pros: Quick check in.
Cons: Hotel is under renovation now.
8.3
Bruno
Very Good
mature couple
09-17-2015
Pros: After some discussions we received a price reduction. Hotel rooms were refurbished recently.
Cons: Entrance hall of Hotel is currently under renovation and pretty messy. We would have expected to be informed on this inconvenience by the hotel prior to arrival, which did not happen.
10.0
John
Exceptional
mature couple
09-11-2015
Pros: Pleasant manners of clerks-clean rooms-comfortable bed-good breakfast.Easy ascess to rooms
Cons:
9.0
Eric
Wonderful
Family with Teens
08-25-2015
Overall it was great!!
Pros: It was clean and nice. Had free pancakes after 7pm which was nice!
Cons: !the fitness center was GARBAGE. They had 2 treadmills and one bike with a broken seat on it. the space was small and dingy. Great hotel but horrible fitness facility
10.0
Linda
Exceptional
solo traveller
05-24-2015
Pros: Clean and comfortable
Cons:
7.9
Nick
Good
family with young children
04-21-2015
Pros: Liked the breakfast buffet but didn't get to enjoy it since we had to rush to our final destination early on Easter morning.
Cons: Nothing bad.
8.3
Robert
Very Good
mature couple
03-29-2015
Pros:
Cons: ac/heat filter clogged. if ours was lacking cleaning I suspect others did also.
10.0
Lorna
Exceptional
mature couple
03-15-2015
Pros: Deidrecancelled our reservation in Beckley for us & re booked in Fontaine.We really appreciated that
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