This casino and hotel property features large, inviting guest rooms with comfy beds and crisp linens. The staff members are very friendly and accommodating.
103 units. 4 stories, interior corridors. Accessibility (Call).
Pros: Laid back gambling atmosphere. Brown Rock restaurant had good food.
Cons: It was a little walk to get to other casinos which was not good for my bad knees.
9.6
Karen
Exceptional
mature couple
09-21-2016
Pros: The room was very comfortable and the internet speed was great. There were two storm related electrical blackouts but the staff were very professional and answered all our questions and made suggestions for a sight seeing drive while we waited for the power to return. Great.
Cons: We were given a room at the end of a very long hallway. Something closer would have been nice.
8.8
Buffymom
Excellent
review category group of friends
09-20-2016
Pros: Lovely, well appointed K room, clean, comfy bed and sofa, good cable TV, free WiFi, excellent AC.
Cons: Metal coffee pot gave coffee a terrible taste - not drinkable. Weak shower, didn't hear other guests, but surprising amount of road noise!
7.5
Colin
Good
mature couple
09-20-2016
Pros: Staff was friendly and helpful. Room was very clean and comfortable.
Cons: The air conditioning was erratic. Without it the room was hot at night. With it on it didn't maintain a consistent temperature.
8.8
Richard
Excellent
young couple
09-16-2016
Pros: food was excellant. room was clean. beds were great. shower was the best ever.
Cons: soft water. swimming pool. exercise equipment. staff shorted us shampoo, coffee.
9.2
Gary
Wonderful
mature couple
09-16-2016
Pros: Clean facility with a friendly, knowledgeable staff. The restaurant & Starbucks coffee shop were awesome. We each won some money at the casino slots which was a real bonus to our 3 night stay. I'm looking forward to staying there again next year.
Cons: There was nothing to not like about our stay at Cadillac Jacks.
7.1
Robert
Good
review category group of friends
09-15-2016
Pros: Rooms clean
Cons: Restaurant didn't bring the orange juice that you ordered for breakfast jelly was not stocked on the table. Payout at the casino was very bad machines really tight.
10.0
Noe
Exceptional
young couple
09-13-2016
Pros: Restaurant at very good food
Cons: Cold soda drinks and candy bars were priced extremely high
8.3
Gordon
Very Good
family with young children
09-07-2016
Pros: shower and beds!!!
Cons: nothing really
9.6
Gary
Exceptional
young couple
09-06-2016
Pros: The hotel was beautiful, great rooms and the onsite restaurant/sports bar had outstanding food for a reasonable price. Overall, extremely impressed with the facilities.
Cons: The casino part was a disappointment. There was no excitement on the casino floor, probably because everyone was losing. Slots were tight, no playing time, no fun. At least that was our experience.
4.2
Walter
Disappointing
family with young children
09-06-2016
Pros: we loved the shower
Cons: we showed up a little early and the room was not ready we had to wait till 3:00 sharp the staff was not veryfreindly and the the bed sucked it needed to be changed for a new one
6.7
Out
Pleasant
family with young children
09-06-2016
Pros: Beds were comfortable
Cons: Resort fee and over priced
9.6
Robert
Exceptional
young couple
09-06-2016
Pros: Almost everything
Cons: Another resturant Moe upscale would be nice
7.5
Ronald
Good
young couple
09-04-2016
Pros: It was a very nice large room with a very comfortable king size bed. The restaurant's food was excellent. We ate 3 meals there and each food choice was very well prepared and nicely displayed.
Cons: We had decided to stay another night, but realized we really needed to get back on the road to come home. The fee for cancelling the room would have been outrages so we stayed another night. Little more road noise than would have been desired.
5.0
Tami
Fair
review category group of friends
09-04-2016
Pros: When I accidently cleared my room key card and couldn't access my room I called the front desk from another room and a very nice desk clerk brought me up another to my floor so I wouldn't have to go down to the front desk
Cons: When we arrived I hadn't realized I accidently reserved 2 smoking rooms. I called the front desk to see if we could be changed to non smoking and was told that wasn't possible. They said they could ionize the two rooms but that really didn't help. The coffee maker in our room still had an used coffee packet in it along with some coffee in the decanter.
8.8
Stacy
Excellent
family with young children
09-03-2016
Pros: Great location and very clean. The restaurant was good and reasonably priced. The casino was nice and the free play was a nice touch! The bathroom was sparkling clean.
Cons: No complaints other than bed a little to soft for me.
7.9
Pete
Good
young couple
09-02-2016
Pros: Close to downtown
Cons: Small pillows
5.0
Jeff
Fair
review category group of friends
08-31-2016
Pros:
Cons: Hair in the bed, at least a dozen hairs, obviously not changing the sheets!
10.0
Karey
Exceptional
young couple
08-30-2016
Pros: Room was very nice and the king bed was so comfy!
Cons:
9.6
Rita
Exceptional
mature couple
08-26-2016
Pros: Rooms were very nice. Bed slept very well!
We wish we would have stayed here the entire trip instead of just one night.
Cons:
10.0
James
Exceptional
family with young children
08-26-2016
Pros: Location, friendly staff, price, casino on site.My golf gamme
Cons: My golf game
10.0
Denise
Exceptional
family with young children
08-26-2016
Pros: Staff were great!!!
Cons:
9.6
From
Exceptional
mature couple
08-26-2016
Pros: The staff was great and the room was perfect.
Cons:
10.0
Jodi
Exceptional
review category group of friends
08-23-2016
Pros: Staff was friendly. Room was comfortable. Great bathrooms!
Cons:
10.0
Rick
Exceptional
solo traveller
08-21-2016
Pros: The bed was like a cloud
Cons: Nothing
10.0
Katherine
Exceptional
review category group of friends
08-21-2016
Pros: Friendly service. Clean rooms. Very comfortable
Cons:
7.1
John
Good
review category group of friends
08-18-2016
Pros: Room very nice, part-time casino was frustrating
Cons: Part. Time casino is very frustrating, went to eat after playing poker, got back 7pm to play cards and it was deserted, closed, no one there.
Craps table rolls like a piece of plywood with no padding. Black jack fine
7.9
Michelle
Good
review category group of friends
08-17-2016
Pros: Bed was very comfortable. Pillows need a little work to flat.the room could use a little extra tlc.
Cons: The price per night never had to pay that high of a price for a casino hotel before unless it was a suite.
Pros: When we checked in our room wasn't ready. When it wasn't ready a half hour later they upgraded is to a king jacuzzi suite. Rooms were beautiful. Staff excellent.
Cons:
9.2
Gary
Wonderful
review category group of friends
08-15-2016
Pros: Location and underground parking was great. Everything was clean and comfortable.
Cons: Service staff in the restaurant and bar WAS FAR BELOW AVERAGE. Everyone knows & expects less during The Bike rally but it was not crowded at all. They should have been able to do so much more AND WE TIP BIG when people simply "act like" they care.
9.2
Ron
Wonderful
mature couple
08-15-2016
Pros: The beds were the most comfortable.
Cons: Elevators were extremely slow
4.6
Dawn
Disappointing
mature couple
08-10-2016
Pros: Location
Cons: Housekeeping did not clean our room even after we informed them it had not been done. Instead brought up a few new towels and emptied one little trash can only. Very dissatisfied considering the cost to stay there.
8.8
Kelli
Excellent
mature couple
08-10-2016
Pros: The food was always good. Dining room staff very friendly.
Cons: The front office staff left a lot to be desired. We weren't able to get much info out of them. This was our FIRST time ever to Deadwood and requested some guidance. An IT worker we met in the elevator was more helpful.
9.6
Ronald
Exceptional
mature couple
08-09-2016
Pros:
Cons: No free breakfast
6.7
Raymond
Pleasant
mature couple
07-31-2016
Pros: Clean more up to date than i expected
Cons: Room cleaning staff could have been a bit more thorough
8.8
Colleen
Excellent
mature couple
07-31-2016
Pros: The steak tips were fabulous!!!
The location being so close to the arena is great!
Cons: Expensive room rates
9.2
Connie
Wonderful
mature couple
07-28-2016
Pros: The rooms and the casino were nice. The location was good as well.
Cons: We wanted to stay more than one night, but the rate increased significantly for another nite stay.
7.1
Tracy
Good
review category group of friends
07-27-2016
Pros: Very clean room, quiet and easy to find.
Cons: They charged my card for the room before I even checked in, then my husband checked in with just stating my name, it worried me a little bit because anyone could of been my husband as I wasn't standing there. Then no one proceeded to tell him that a card was on file for the room so he gave his (which is from the same account). All weekend long they held $500 plus instead of the $256 that was stated when I booked it. When I asked about it, they told me there was nothing they could do about it, I would have to talk to my bank.... The manager was less than helpful and would not do anything about my situation. I don't believe it is the banks fault for them charging me 2 times.
7.5
Franck
Good
family with older children
07-25-2016
Pros: Room confort, restaurant, pool, staff.
Cons: Too cold conditionning in the restaurant.
8.3
Joan
Very Good
young couple
07-25-2016
Pros: Comfortable bed and room. The room was quiet and clean. Food at restaurant was good and reasonably priced.
Cons: No pool on premises, but you were able to go the the adjoining hotel (all indoor walking) to the pool. The pool was beautiful, but the staff didn't monitor loud splashing teenagers. The location was outside of town, so you need to drive to all tourist sites or take a shuttle. Parking and shuttle cost extra each trip downtown.
1.0
Verified Hotel Guest
Very Poor
07-24-2016
Pros:
Cons: Location was not as viewed; however wet bed sheet with brown stain was worst.
9.2
Lisa
Wonderful
mature couple
07-24-2016
Pros: Beds were comfortable. Nice new pool and patio area located at connected hotel. The staff were friendly.
Cons:
10.0
Vaz001
Exceptional
young couple
07-24-2016
Pros: Clean and friendly staff
Cons:
4.6
Andrea
Disappointing
mature couple
07-21-2016
Pros: When I complained about the cleanliness issues the desk clerk waived the resort fee w/o me asking for any special waivers. She stated that cleanliness was a critical standard for their hotel.
Cons: The bed linens were in poor conditions and looked like they had not been changed when we moved in. The room had not been vacuumed prior to our stay - old toenails next to the bed, etc.
Coffee service in the room was poorly equipped.
10.0
Tamy
Exceptional
review category group of friends
07-21-2016
Pros: We liked everything overall! Great food, drinks, very friendly staff!
Cons:
7.9
William
Good
review category group of friends
07-21-2016
Pros: The rooms were clean, the food was good, and the staff was friendly and accommodating. We were pleased with our stay.
Cons: Generally when someplace is designated as pet friendly, it is easier to take your furry friend on a walk. The pet rooms were only on the 4th floor which made it quite a trip to walk the dog and there really wasn't anywhere on the property to walk. We had to cross a busy street to access any grassy areas where the dog could do her duty.
7.1
Karl
Good
review category group of friends
07-20-2016
Pros: Access to pool at neighboring hotel
Cons: Resort and add on credit card fees
7.1
David
Good
mature couple
07-20-2016
Pros: did not eat here beds where good
Cons: front desk staff always busy and had to wait to get any information
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