ClubHouse Hotel & Suites

AAA Inspector Rating
8.7
Wonderful
40 Guest Ratings
808 W Sioux Ave
Pierre, SD 57501- Map It
Photos
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AAA Inspector Notes
This very attractive property has an inviting fireplace in the great room. Guest rooms are spacious and some have sleeper sofas. Pamper yourself with a suite. Some have a private balcony with ample seating and a beautiful fireplace in the sitting area. Smoke free premises. 79 units. 3 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
1 mi w on US 14/83. 808 W Sioux Ave 57501.
Pool
heated indoor.
Parking
winter plug-ins.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, bicycles, exercise room.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-within city.
Terms
N, pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 40 guests
Showing reviews 1 - 5 of 20
3.8
Kim
Poor
young couple
09-19-2016
Pros:
Cons: Live band played appalling rock music on patio outside our window at some private function from the moment we arrived in our room around 3pm. It was so loud that we could not hear our TV. Complained three times to Reception. Each time was told it was due to finish imminently but it continued until 2245. The Receptionist said she was getting complaints every few minutes. I asked to speak to the manager but he had gone home and the Receptionist said she'd been given strict instructions NOT to allow guests to change rooms! I demanded to speak with him but he wouldn't. I asked when he'd be back and was told about 7am the following morning so I said I wanted to see him first thing. He was not on duty when I went to reception at 0830 the following morning so I insisted he speak with me on the phone. I was then told he was in the building but that I should wait!!! Wait?? A manager should never make a guest with a valid complaint wait! Eventually, after excuses and conflicting stories to those of his staff, he refunded our hotel costs. Either this is a hotel or it is a nightclub. It cannot be both. The inaction of the hotel staff to rectify the situation was disgraceful and in 33 years of travelling in the USA I have never experienced such an appalling hotel. If you check trip advisor you will see this is not an isolated case.
4.6
Jeff
Disappointing
family with young children
08-25-2016
Pros: Room was nice. Just a few things that needed attention as for the cleaning in the room. Convenience of having the elevator next to our room.
Cons: The breakfast was horrible. We paid top dollar to stay there and the Breakfast that was offered had something that we could of got at a cheaper hotel for half the price. Had I known this was what we would get I would of never booked it. The kiddie pool looks like it needs a extreme cleaning. I was afraid to bring my 3 year old in there and when she could not go she cried making the experience even worse. There was 3 dead bugs in the pool area when we walked through there that made it a definate to stay away from. Did not know what we would find or get if we went in to the pool. Horrible facility for the price we were charged. Will not stay there again or
7.9
David
Good
mature couple
08-16-2016
Pros: Location
Cons: Not clean
7.9
Myrla
Good
family with young children
08-06-2016
Pros: The presidential suite is lovely but the use of the veranda was our of question due to the amount of bird poop. My son loved the pool!
Cons:
9.6
Robin
Exceptional
family with older children
08-03-2016
Pros: Very plush and comfortable rooms and excellent complimentary breakfast. Dining at the attached restaurant was also very good!
Cons: Would have liked to have stayed longer. (-:
Showing reviews 1 - 5 of 20