Situated at the southern end of the city close to the regional hospital, tucked in a hillside and surrounded with lavender, this hotel provides easy access to the Black Hills attractions.
Smoke free premises. 82 units, some efficiencies and kitchens. 3 stories, interior corridors. Accessibility (Call).
Pros: Excellent Surprise! From the moment we pulled in the parking area. I knew this was going to be a wonderful stay. The staff was welcoming and helpful in directing us to our room, the laundry area and pool. Very clean and comfortable beds and bathrooms.
Cons:
10.0
Michael
Exceptional
Solo Traveler
04-13-2018
Pros:
Cons: no hdtv
8.0
Jhoni
Very Good
Family with Young Children
04-13-2018
Pros:
Cons: the breakfast, we (2 adults, 4 kids...9 months -11) all got sick after eating continental breakfast.
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
04-13-2018
Pros: Quiet, clean
Cons:
10.0
Tyson
Exceptional
Family with Young Children
04-13-2018
Pros: The employees were very nice and the facility was in great shape as well
Cons:
7.5
Cindy
Good
young couple
04-08-2018
Good stay for one night
Pros: The front desk clerk in the evening was extremely welcoming and gracious
Cons: Noisy. Could hear every step on the floor above us
10.0
Rosalie
Exceptional
family with young children
04-07-2018
Exceptional
Pros: Convenience of location, nice staff, good breakfast.
Cons:
10.0
Keeke
Exceptional
review category group of friends
04-04-2018
Great clean hotel and great...
Pros: The hotel bedding was excellent and staff excellent. They were well groomed, made great eye contact, made me feel that they appreciated my business.
Cons: I would have liked to stay longer.
7.5
Cheri
Good
family with young children
04-02-2018
Good
Pros:
Cons:
10.0
Krisinda
Exceptional
family with young children
04-02-2018
Exceptional
Pros:
Cons:
10.0
Diana
Exceptional
young couple
04-02-2018
Exceptional
Pros:
Cons: Eggs at breakfast were kind of gross. Rest of breakfast was great though.
10.0
Anonymous
Exceptional
family with young children
04-01-2018
Exceptional
Pros: The breakfast was great! It was clean and comfy.
Cons:
8.3
Brad
Very Good
family with young children
03-30-2018
Very good
Pros:
Cons:
9.2
Kevin
Wonderful
review category group of friends
03-28-2018
Superb
Pros:
Cons:
7.9
Susanwilcox
Good
review category group of friends
03-27-2018
Good
Pros: staff were very friendly and helpful
Cons:
6.7
Stacie
Pleasant
family with young children
03-26-2018
Pleasant
Pros:
Cons:
10.0
Nathan
Exceptional
family with young children
03-26-2018
Great stay.
Pros: The rooms were spacious I loved it
Cons: Wish it was carpeted it felt less homey without
10.0
Anonymous
Exceptional
family with young children
03-17-2018
Exceptional
Pros: It was clean and easy to get too
Cons:
5.8
Wayne
Okay
young couple
03-17-2018
Worst Manager I
Pros: The room was clean and breakfast was ok.
Cons: We stayed on a Thursday night on a separate booking. Friday morning I went down to get our room for the Friday and Saturday booking and it was not in the computer. The night before I ask the hotel if I could combing the two reservations. She said no because the rooms were different. All the motels were filling up With stranded travelers because of the snow storm. Friday morning the lady at the front desk called Booking. Com to confirm I made the booking 6 weeks prior to check in. The manager came out and said I wasn’t on there computer and that’s all that mattered. So I could pay for the room at the raised rates because of the snow storm or remove myself from there business. I did get booking. Com to get my booking cancelation fee back. Worst place I have ever stayed in Rapid City.
5.8
Martha
Okay
young couple
03-17-2018
It was miserable.
Pros:
Cons: We had a miserable time. We had to call the front desk 3 times to quiet the jumping children above us. Then we were awoken early by an ear piercing fire alarm that wouldn't stop so we had to leave without a shower or breakfast. It was horrible!
8.3
Robert
Very Good
young couple
03-13-2018
Very good
Pros:
Cons:
10.0
Isaac
Exceptional
family with young children
03-10-2018
Our stay was wonderful.
Pros: Everything was excellent, nice and clean.
Cons: We liked everything.
9.6
Loren
Exceptional
family with young children
03-06-2018
Exceptional
Pros:
Cons:
7.1
Chuck
Good
solo traveller
03-06-2018
Good
Pros:
Cons:
7.9
Laura
Good
family with young children
03-06-2018
Good
Pros: The beds are comfortable and the breakfast is great!
Cons:
7.9
Momom
Good
family with young children
03-05-2018
Very satisfied with our stay.
Pros: The motel was very nice. The location was good. Staff were exceptional. The breakfast was good.
Cons: No complaints.
9.6
Celeste
Exceptional
family with young children
03-02-2018
Very wonderful staff I'd recommend...
Pros: The rooms were so comfortable I had my 2 kids and a grandbaby and it didn't feel crowded at all the breakfast was great very clean and always food
Cons: The elevator kind of scared me it was slow maybe needs maintenance
10.0
Anonymous
Exceptional
family with young children
02-27-2018
Perfect
Pros: Over all it was nice and a clean place to stay. Definitely would stay again
Cons:
10.0
Joel
Exceptional
solo traveller
02-25-2018
Wonderful location and staff
Pros: Easy to all locations within the city
Cons:
10.0
Elizabeth
Exceptional
young couple
02-23-2018
Restful sleep
Pros: Good mattresses
Cons: All good
9.6
Luis
Exceptional
family with young children
02-22-2018
Exceptional
Pros: It was a nice experience
Cons:
7.9
Hope
Good
family with young children
02-19-2018
Good
Pros:
Cons: The pool was dirty and too cold and the hot tub was out of service. Not very much of a breakfast selection.
10.0
Shellie
Exceptional
family with young children
02-18-2018
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
02-05-2018
Exceptional
Pros:
Cons:
7.1
Ricky
Good
young couple
01-03-2018
Good
Pros:
Cons:
10.0
Justina
Exceptional
family with young children
12-30-2017
Awesome Place
Pros: Very cozy and comfortable Hotel.
Cons: I loved everything
6.3
Anonymous
Pleasant
family with young children
12-24-2017
Pleasant
Pros:
Cons:
10.0
Anonymous
Exceptional
solo traveller
12-19-2017
Exceptional
Pros:
Cons:
7.9
Elizabeth
Good
family with young children
12-19-2017
Other than noise it was...
Pros: Clean and comfortable rooms. Breakfast was above average. Check in and out was speedy.
Cons: The room directly above us had children that were not supervised. They started making a lot of noise jumping around the room around 10pm and didnt stop till after 1130pm. I called the front desk twice. The lady tried to get the kids to stop but was unsucessful. I went down to front desk asked to change rooms but was told there were no rooms available. Very disappointed with the response. The noise stopped eventually or i would have called the police .
3.3
Elgin
Poor
family with young children
12-17-2017
Poor
Pros:
Cons:
10.0
Chuck
Exceptional
solo traveller
12-04-2017
Exceptional
Pros:
Cons:
10.0
Pamala
Exceptional
solo traveller
11-20-2017
Awesome
Pros: I sleep very well, room was clean and fresh, beds very comfortable,I would definitely recommend this hotel
Cons: Nothing, it was all good Breakfast was good, room was very comfortable.
7.9
Nigel
Good
young couple
11-19-2017
Good
Pros:
Cons:
10.0
Terrance
Exceptional
family with young children
10-30-2017
Excellent overall 10 out of...
Pros: Rooms were comfortable Pool and Spa where awesome breakfast was awesome the eggs were delicious bacon was good lots of options
Cons:
10.0
Anonymous
Exceptional
young couple
10-23-2017
nice hotel, i will stay...
Pros: the pool and jacuzzi are great for relaxing after a trip
Cons: this time the neighbor on the top floor kids were noise running and jumping till to late and they wake up early to do the same thing only sleep 5 hrs because of that
10.0
Danzengqupi
Exceptional
review category group of friends
10-23-2017
It was clean , perfect...
Pros: Perfect breakfast and quiet environment.
Cons: Check in timing was kind of late for us.
9.2
Judy
Wonderful
young couple
10-23-2017
very nice, would stay again.
Pros: Breakfast was excellent, great choices and cooked just right. Not the typical hotel food.
Cons: Internet was difficult to connect to. Once connected it was fine. Room temp was hot but it was unseasonably warm when we arrived.
10.0
Anonymous
Exceptional
young couple
10-22-2017
Exceptional
Pros: Loved our room. Very pleasant staff. wonderful breakfast. Thank you comfort inn and suites.
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