This is an attractive property with spacious and varied guest room styles. It is located close to the Empire Mall and within walking distance of several restaurants.
Smoke free premises. 117 units. 3 stories, interior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, area transportation-within 5 mi.
Terms
N
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 28 guests
Showing reviews 1 - 5 of 23
8.0
Verified Hotel Guest
Very Good
Senior Traveler
06-23-2017
Pros: Staff is friendly and polite. Hotel is in a nice location and in walking distance to at least 3 or 4 restaurants. Room was very clean and beds were comfortable. Very nice area to stay.
Cons: The breakfast is not our favorite. It's fine if you are satisfied with cereal and a banana or apple or yogurt. The muffins, bagels, breads are hard or dry.
10.0
Beverly
Exceptional
Family with Teens
06-23-2017
Pros: Great room for a reasonable cost
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: it was clean and quiet
Cons:
9.0
Verified Hotel Guest
Wonderful
Group Traveler
06-23-2017
Pros: Awesome breakfast!
Cons: Slightly confusing layout trying to get upstairs to our room.
9.0
Dwight
Wonderful
Traveling as Couple
06-23-2017
Pros: Breakfast was great
Cons: Thought it is a little pricey
6.3
Gerald
Pleasant
review category group of friends
05-18-2017
Pros: Breakfast was good and generally pleasant. Breakfast area very tidy and staff was very friendly.
Cons: The toilet BARELY flushed and ran VERY slowly. Sink and mirror are separate from the shower area, which is inconvenient (just a design issue). We stayed at 3 different hotels on this trip, and each was about the same price. Disappointingly, this was the least comfortable and least maintained of the 3. The best was a Hampton Inn, next was a Quality Inn and bringing up the rear was this property. Very surprised and for the same money, we would stay at a Hampton over a Holiday Inn Express. Sorry to say this, but it is our experience this time.
9.2
Thomas
Wonderful
solo traveller
05-14-2017
Pros: No. I have nothing to write.
Cons: Everything was fine for meet, especially Betty in the Breakfast Rooms. Happy Birthday again.
5.8
Jody
Okay
family with young children
04-17-2017
Pros: Parking was good, close to pool, beds were comfortable
Cons: Comforter was dirty, short towels, no info book in room, no clothes bag in closet of the other room
9.2
Kim
Wonderful
solo traveller
02-20-2017
Pros: The most clean room I've ever stayed at.
Cons: Very disappointed that both mornings after breakfast, my key cards wouldn't work. Had to go back downstairs, to opposite end of hotel and have them get me a new card. I can understand this happening once, but both mornings!?
7.1
Alan
Good
young couple
12-20-2016
Pros:
Cons: Beds
7.9
Shawna
Good
review category group of friends
11-07-2016
Pros:
Cons: The water in our room smelled like rotten eggs whenever we turned it on. Bathroom smelled musty
10.0
James
Exceptional
young couple
10-25-2016
Pros: it was very quiet.
Cons:
9.6
William
Exceptional
mature couple
07-12-2016
Pros: Very clean with a good breakfast, easy check in/out.
Cons: A soft fluffy comforter
7.5
Tiffany
Good
review category group of friends
07-06-2016
Pros:
Cons: Some TV channels didn't work; most of the popular channels that guests our age would watch.
10.0
Douglas
Exceptional
mature couple
05-15-2016
Pros: staff was friendly and professional,room was clean and bed was comfy..and the cookies awesome!!
Cons:
8.8
Jeremy
Excellent
mature couple
05-05-2016
Pros:
Cons: the bed seemed old not as comfortable as other holiday inn's.
8.3
Stephanie
Very Good
young couple
04-28-2016
Pros: The staff was excellent, susan at the breakfast area was very friendly and helpful
Cons: The vent and ceiling in the bathroom was in need of a thorough cleaning.
8.3
Anonymous
Very Good
mature couple
12-27-2015
Pros: Breakfast was very good.
Cons: Mattress was very hard.
8.3
William
Very Good
mature couple
12-07-2015
Pros: Location was quiet without noise from the interstate like most locations in SF
Cons: Housekeeping staff banging on the door at 8 am and again 45 minutes later. I thought checkout was at 11? Did not appreciate being "run out" of our room.
7.5
Rick
Good
mature couple
12-06-2015
Pros: Very friendly front desk staff
Cons: Bed was horribly uncomfortable
6.3
Beth
Pleasant
family with older children
08-02-2015
Pros:
Cons: Parking was a problem and rooms are noises.
8.8
Anonymous
Excellent
young couple
07-19-2015
Pros: The size of the room and the amenities were better than expected. Very nice accommodations.
Cons:
6.7
Melanie
Pleasant
family with young children
07-12-2015
Pros: The hotel was a bit overpriced for the facilities. Overall ok.
Cons: There were multiple boys baseball teams staying at the hotel the weekend of our stay and they were EVERYWHERE! We couldn't use any of the common areas of the hotel, including the pool, which was a bit frustrating. There were kids running all over the place with little to no adult supervision.
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