Sugar Beach, A Viceroy Resort

AAA Inspector Rating
8.7
Exceptional
21 Guest Ratings
Val des Pitons
Soufriere, LCA - Map It
AAA Inspector Rating Details (scale 1-5)
4.7
Overall
Room4.9
Bath4.4
Public Areas4.8
AAA Inspector Notes
Inspector Pick (Location (to sporting venues, shopping, nature, waterfront etc.)): I now have daydreams of the Piton mountains, the beautiful sugar white beach and palm trees silhouetted against a sunset into the Caribbean Sea!
Located between the two Piton peaks, this beautiful resort resides on more than 100 acres of lush rain forest. The spacious villas all feature private plunge pools and extremely comfortable beds. It's tough to put into words the beauty reflected throughout the grounds here at Sugar Beach. Guests that stay will certainly remember strolling by the lily pond or the tree-top spa located within the rain forest. Candlelight illumination literally transforms the feel of the property in the evenings. Or perhaps another favorable impression guests will take home after a visit will manifest via daydreams of the beach's sugar-white sand and palm tree silhouettes as the sun sets into the Caribbean. Literally every turn is visual bliss. This is an ideal option for both families and couples—look for any excuse you can find to visit. Smoke free premises. 96 units, some two bedrooms and cottages. 1-2 stories (no elevator), exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. 3 mi (4.8 km) s of town center, just w, follow signs. Val des Pitons (PO Box 251).
Pool
outdoor.
Dining & Entertainment
2 restaurants, also, The Great Room, see separate listing, full bar, entertainment.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes. Some: refrigerators.
Sports & Recreation
steamroom, cabanas, motor boats, self-propelled boats, scuba diving, snorkeling, tennis, recreation programs, kids club, playground, health club, spa.
Guest Services
valet laundry, room service, child care.
Terms
5-7 night minimum stay - seasonal and/or weekends, 21 day cancellation notice.

Guest Ratings

OVERALL GUEST SCORE
Exceptional
Based on Ratings from 21 guests
Showing reviews 1 - 5 of 50
10.0
Matthew
Exceptional
Traveling as Couple
01-12-2018
Pros: Amazing service! The entire staff is super friendly, happy, and helpful.
Cons: Nope
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
01-12-2018
Pros: the location, the staff was amazing
Cons: cost of dining and beverages. room wasn't as clean as expected
9.6
Stephan
Exceptional
family with young children
12-31-2017
Exceptional
Pros:
Cons:
9.6
Ian
Exceptional
young couple
12-27-2017
Excellent
Pros: Just a fantastic place to spend a couple of weeks. Very easy, relaxed and comfortable.
Cons: A little hilly
7.1
Veronique
Good
young couple
12-27-2017
Way too expensive for the...
Pros: Loved the hotel Best location ever Great restaurants (breakfast to die for, great lunch at the bar at the adult beach, exquisite dinner in the great room)
Cons: Paid 4000 dollars a night for a two bedroom villa with sea view ...ending up with a room where we look at the roof of the villa In from of us ! Staff seemed rather lazy...plenty of examples... At breakfast loads of staff standing to welcome you but they are playing music on their iPhone to each other creating noise for all the guests During lunch ...some guests were struggling to put up their umbrella, we went to help them , staff was watching the entire time till we asked them to please help Due to the wind one umbrella was lifted up and blown in the sea ...the staff just kept it lying there (quite dangerous as it could blow into the cabins on the beach)...ten minutes later we went to fetch it ourselves and only then a staff member came to help I had to call five times to get my laundry back (was supposed to be delivered same night) Our room only got done at 430pm and then they still forgot to change the vanity kits and some towels Transport is with quite big petrol busses / vans seems quite inefficient and noisy versus electric golf cars which is what we are used to in resorts like this (heard them drive by at 4 at night) Staff is very friendly but doesn’t seem very professional or managed During entire time we didn’t see any management apart from lovely PR lady Went wake boarding ...of course great but board and boat is very old - they only have one size (foot 47 vs 39 which is what I have)...boat driver didn’t know how to wakeboard himself which is very noticeable in how he drove the boat
Showing reviews 1 - 5 of 50