This attractive bayfront property covers a wide swath of land and boasts stylish elements throughout. The property's guest rooms are spacious and decorated in a fashionable manner. For optimal space upgrade to one of the forty-four duplex guest units. Situated on a bay the hotel offers the largest selection of water sport activities on the island.
Smoke free premises. 147 units. 3 stories (no elevator), exterior corridors. Bath: shower only.
Pros: Watersport facilities. Comfortable & spacious rooms.
Cons: Fresh water of the shower
availability of the room (16:00 vs 14:00 more classical)
Pros: Location and pool/beach
Cons: Staff is nice, but laughs behind your back
Pros: Nice balcony, place to hang clothes to dry. Nice view. Lovely lights on the swimming pool area at night. Food was quite good, though not especially inspired. People in the bar seemed to be having a lot of fun.
Cons: The beach at the lagoon was very dirty - dog poop just left there. And because the swimming area shared space with the marina, the bottom was slimy and slippery. Did not inspire confidence about cleanliness and safety. To get to a bigger beach on the sea, you had to leave the property and cross the street. And the spa was very expensive. I was only there for one night, but would not spend my entire vacation there.
Cons: We arrived late due to it bing our wedding day and my husband didn't have his passport with him. The man on the front desk basically said that if we didn't both have ID (it was me who booked the room) we would need to leave as he could not check us in. They had already taken our money so they know it was a genuine reservation. Appalling.
Rooms sparse and impersonal but after that welcome it could have been a palace... One bottle of water in the room; no mini bar...four star? I don't think so.
There are nicer places on St M with friendlier staff... better to choose one of those.
Pros: The rooms were very clean and comfortable. The beach area is lovely.
Cons: A bit of a struggle sometimes because I didn't speak French.
Pros: We received an upgrade to a king suite for a small charge
Cons: Carrying heavy luggage up & down stairs
family with older children
Pros: Excellent clean, large rooms , good beds! Nice patio overlooking pool.
Cons: Buffet breakfast was expensive and shut down early or they just stopped the hot food 30 min before closing. Pool was cold
Did not get my room until 4
review category group of friends
Pros: Outstanding service, beautiful pool,,excellent location, delightful,staff. Supremely knowledgeable, helpful concierge. Ideal location for beaches, restaurants, international airport. Delicious breakfast
Pros: Place was very clean. Looks like they renovated the facilities. The pool is very nice and looks brand new. Actual place looks better than the online pictures.
Cons: The restaurant is pretty poor. The service was terrible. Took us forever to get the food, had to ask 3 times for my drinks. There was lots of waiters and staff in the restaurant but nobody seemed to care. Give the zero tip of course. Maybe the French influence. Have noticed poor service overall at the island. There is a nice French bakery down the road about 1/2 mile walk, I suggest you get your breakfast and lunch there. Nice friendly staff!! As most places on the island best to rent a car.
Pros: Great location. Close to Marigot.
Pros: Amazing dinner and wine list. Baki the proprietor was incredible. Great room with a great view, balcony and king bed. Safe in the room worked well along with fridge. Very friendly staff. Secure hotel with gate and parking. Great spa. Walking distance to dreams, le sand and ma ti.
family with young children
Cons: Didn't cater for US citizens regarding phone adapters/chargers.
Pros: location size of the bad size of the room
Cons: tv service cooperation with stuff of the hotel
Pros: Facilities, nice little beach with loungers and shade.
Cons: The staff, a lack of interest in service. Felt as if we were an inconvenience at times.
Cons: Staff was rude. Ceiling fan didn't work and the would come to fix it
Pros: Helpful staff at the reception desk & dinning room.I want to single out Maryline at the reception desk & Helene in the dinning room who were so helpful in many occasions & cared about our happiness.
Also excellent food & comfortable accomodations.
Thank you to all for a great 2 weeks
Serge & Francoise
Cons: The view on the parking and the road where beautiful !!
Pros: The majority of the staff were extraemely nice and helpful.
Cons: The restaurant manager was extremely surly, not sure if it was just me, but laughter didn't follow him!!
Also beware!!! The low season is July to October, there were very few restaurants open nearby
family with young children
Pros: Pool is very nice
Cons: Some staff great, some staff not so much
Pros: Location was good. Nice beach and watersport facilities
Cons: A little shabby round the edges; The shower didn't drain properly. Poolside concrete very round; pool needs some upkeep.
Pros: Friendly helpful staff and very clean
Pros: The beach next to the hotel was nice. Breakfast was a buffet and had everything you wanted. Price/quality of restaurant was good. Watersport available.
Cons: The personel is French, as a consequence their English is very bad and communicating was difficult. We found a cockroach in our room. They didn't clean under the bed, window-lock was broken. TV had mainly French channels. Wifi was really bad. They ask a deposit for everything: towels, umbrellas, taxi reservation. We requested a quiet room away from young families, got one next to a crying baby. The room was unfinished meaning there was a refrigerator but no kitchen (I think they are refurbishing). Overall: not what we had hoped for our honeymoon
Pros: Nice location at lagoon. Nice newly refurbished rooms (Deluxe). Beautiful outside directly in the sands of the beach. Cool bar. Food good.
Cons: I chose this hotel as I stayed there 3 years ago. :( Changed a lot.
I checked in 4.15 pm and room not ready! Because they sell late check out and don't manage to clean these rooms. I had only one night after 13 hours flight and the afternoon was spoiled. Fighting for the buffet.
This place developed newly to an all inclusive thing with those styleless tourists in tennis socks and sandals, not even giving applause to the poor saxophone player.
Ordering a taxi (20 $ to airport), not a shuttle bus, they shifted 6 other persons spontaneously in my car and charged everybody. Betrayal! Finally the driver damaged my suitcase.
In the meantime I have to say there may be better hotels already.
Pros: The hotel had all of the amenities that you would need without the usual stuffiness of some of the larger hotels can have. It was very much a very laid back atmosphere.
Cons: Although my wife speaks French and I'm an English speaking Canadian I would have liked to see a few more better qualified bilingual staff at the front desk.
Pros: The beach was very pretty and the restaurant with good food was right on the sand with a sunset view. Rooms were modern and spacious with great views and balconies.
Cons: They need to update their rather uncomfortable white plastic bed chairs on the beach.
Pros: modern, recently renovated rooms, great breakfast and a good location on the french side. Did not use hotel amenities but they appeared to be very nice.
Cons: nothing- good value for money!
family with young children
Pros: exercise room. Restaurant
Cons: Received an email 3 days prior to departure that they could not accommodate us. In booking room had 3 adults and one 10 yr old. Said children <12 stay free. Had paid for room at booking so had to buy another room as they told us that the law prohibits more than 3 people. The hotel did work with us but might not of stayed there if this was more obvious at booking (which was done at least 60 days prior).
Pros: Restaurant supper was goos
Cons: Poor rooms restaurant was good wifi was poor. Local surroundings poor a dirty. Very European style, we are northamerican. Did not match our expectations breakfast mediocre
review category group of friends
Pros: So we stayed here for for 3 nights for a friends wedding. our wedding party had about 40 rooms booked. The price for the Duplex Villa was about $200 bucks, One King and two Pull outs. The rooms was pretty comfortable. Kind of O.K. value wise. The shower had great water pressure and bathroom was pretty modern. The view from the rooms facing the water were great. free wifi and free international calls at front desk
Cons: no room service offered. The restaurants menu is very limited. They ran out of food almost every day. (get there early) food was decent but bland. None of the rooms had any wash cloths so we had to use the hand towels instead. maybe its a cultural thing.. who knows. empty fridge in the room.(not even water) There was literally 1 iron for the whole hotel. We had to take our clothes to the laundry room in order to iron them. in order for the hotel to call taxi service for you a $20 deposit had to be left. the n reimbursed once car arrived. Main gate,Front desk and lobby gets shuttered after 11pm. You have to ring bell in order to enter. Good luck, It can take a while before you get a response.. despite it being free the wifi was shotty at best.