Rooms at this conveniently located property are spacious, most with a separate living area that has a sofa bed.
Smoke free premises. 59 units. 3 stories, interior corridors. Accessibility (Call).
Pros: the room was nice and big with 2 separate sink areas....and a sofa...the staff were very helpful
Cons: The hotel rooms were "old" and needed to be redone......they were cleaned properly but the furniture was shabby and the breakfasts were lousy.......no scrambled eggs.....mostly cold stuff except for waffles and biscuits with gravy the breakfast selection was not what we are used to
7.9
Caroline
Good
young couple
09-08-2016
Pros: Everything was good
Cons: Comode leaked at bottom
6.3
Laura
Pleasant
review category group of friends
09-06-2016
Pros: Friendly staff, they were great. Breakfast was as expected.
Cons: Needs updating or super cleaned. Stains on floor in hall. shower rod needs repaired light in bathroom out. Smells a lil musty/stale.
7.1
Paul
Good
solo traveller
08-29-2016
Pros: Room comfortable. Breakfast acceptable.
Cons: carpet in first floor Hall needs to be replaced. Ice machine leaks.
2.5
Robert
Poor
mature couple
08-28-2016
Pros: The pillows
Cons:
4.2
William
Disappointing
solo traveller
08-12-2016
Pros: The location was good. That's all
Cons: Facility overall was not clean; carpets very stained and old; noisy air conditioner; poor quality mattress.
8.3
Mary
Very Good
mature couple
08-06-2016
Pros: Yummy breakfast. Should have used exercise room but didn't.
Cons: "Bathroom".toilet space waaaay too small. I know I'm overweight but I barely had room to shut the door.
6.7
Malcolm
Pleasant
mature couple
08-01-2016
Pros: The mattresses were nice and the pillows were real comfortable. The bathroom was roomy. It was nice having two vanities.
Cons: The breakfast was not good. The eggs were horrible. The chlorine smell from the pool was so strong we couldn't enjoy a late evening swim. We could even smell it outside of the pool room. The carpet looked old and near the vending machines they had old air conditioners stored there.
10.0
Cassondra
Exceptional
mature couple
07-28-2016
Pros: the bad and the pillows was completely comfortable the staff was excellent!
Cons: That there were no smoking rooms
9.2
Jerry
Wonderful
solo traveller
07-28-2016
Pros: The location from the airport was excellent. Very nice Bistro so I didn't have to walk to another restaurant. Very friendly staff at the Bistro. Shuttle drivers were very friendly and prompt.
Cons: The mattress was the same as I have at home. When customers lay on each side it makes an indentation and raises the middle, which makes it very uncomfortable to sleep on.
9.6
Phillip
Exceptional
solo traveller
07-24-2016
Pros: Robert was very helpful and friendly.
Cons: The hot tub needed to be cleaned badly.
3.0
Verified Hotel Guest
Poor
Family with Young Children
07-22-2016
Pros: Location.
Cons: Pool was cold, hot tub didn't work. DIRTY.
10.0
Kayleigh
Exceptional
family with older children
07-22-2016
Pros: The rooms were very clean and the bathrooms were also very clean. The beds are comfortable. The staff was friendly and got you what you needed. It is right in the middle of some restaurants so it was easy to get somewhere to eat. It wasn't expensive and the pool and hot tub were clean and relaxing.
Cons: I was very pleased with everything, there isn't much that I would've changed.
9.2
Andrea
Wonderful
solo traveller
07-18-2016
Pros: Close to the airport. Perfect if you have to take a flight the day after. Clean room, confortable bed and friendly service.
Cons:
4.2
Ken
Disappointing
family with older children
07-07-2016
Pros: Being in the hospitality industry for years I should've known when I walked in and saw the soiled carpeting that was wrinkled in the main entry area that this place was far less than desirable. We were given two rooms both soiled and stained white linens. First one had food all over the coffee table, second one dirty bathtub and smelled like cigarettes. The first one had toilet paper on the floor in the toilet was running or we came in. I was offered another room or no obligation to stay took the latter but I'm still having difficulty to get my money on my credit card released from an authorization. I've received promises for days to have that money released and nothing is happened.
Cons: Everything could've been better talk to others in the area that have worked for the owner.there are big problems with this hotel. The staff at the desk were courteous and obviously have dealt with the problems of the owner before. Don't understand how people have been giving this property a good rating especially as I walked out one rooms windows was lined with dead bugs. Had a great stay two doors down.
4.0
Rick
Disappointing
Family with Young Children
07-06-2016
Pros:
Cons: A/c did not work very good. Check in time was wrong. Pool was not heated.
5.0
Sarah
Fair
mature couple
06-30-2016
Pros: Although very dated, the room was clean and bed was comfortable.
Cons: Very old and dated. Smelled musty. Hallway carpets were disgusting.
5.8
Minidays
Okay
family with older children
06-29-2016
Pros: Location
Cons: Breakfast was not up to standard described however, the supervisor did come out and other to make my husband an egg with sausage since he could not have biscuits/gravy or all the other bread options. It would be nice if they at least had boiled eggs. Also, we discover a LOT of MOLD around the air conditioning unit the last day of our stay when we pulled the curtains all the way open. When we advised the front desk at check out all that we were told was "oh, yeah, sorry. We're trying to replace those." Nothing else. Wow. Really?! Also, fitness Center? Only ONE item worked and my husband had to plug it in himself. The fitness center had a distinct odor, not natural.
7.5
Mark
Good
mature couple
06-28-2016
Pros:
Cons: Pool was cold, room keys didn't work couple of times.
7.9
Bridget
Good
family with older children
06-24-2016
Pros: Very nice and professional staff
Cons: Room air conditioning nob broken room was warmer than we would have liked
10.0
Willie
Exceptional
mature couple
06-21-2016
Pros: The room was awesome Robert was excellent in customer service he went out of his way to help us we had a wonderful stay would recommend to anyone
Cons:
5.8
Samuel
Okay
mature couple
06-19-2016
Pros: The check in person was very friendly and helpful and one of the cleaning ladies allowed me to have the elevator instead of her taking it when we were leaving.
Cons: The room although comfortable was old, the carpets were terrible, the bathroom left a lot to be desired and needed ventilation badly. The breakfast, well all I can say is I would rather go somewhere and pay for breakfast, it was a horrible offering.
5.0
Gary
Fair
mature couple
06-06-2016
Pros: room and bed was nice,large room. breakfast was a little shabby.
Cons: pool area could have been cleaner,,work out room was shut down for maintenance,but did not see any one working on equipment. carpet in hallway looked old and run down.
5.8
Sherri
Okay
mature couple
05-31-2016
Pros:
Cons: Room service did not service room after 1st night, had to request fresh towels at 11pm. Room smelled musty. Overall hotel seems to be worn and requires some updating.
3.8
Karen
Poor
family with young children
05-31-2016
Pros: The bed was comfortable
Cons: instead of moving our original reservation they cancelled it,billed me for cancellation and charged me for another room. Hair in the tub,sink,toilet. A bikers convention going on and so loud our child woke up several times due to noise level. Will never stay here again.
6.0
Paul
Pleasant
Traveling as Couple
05-30-2016
Pros: Always like a hotel with double queen beds, the couch was a bonus.
Cons: Had to go to the front desk to get a hair dryer. wifi a bit difficult to log onto.
9.6
Lindy
Exceptional
solo traveller
05-27-2016
Pros: For the money this was a comfortable room with a good bit of room.
Cons:
6.7
Donna
Pleasant
family with older children
05-19-2016
Pros:
Cons: There was a filmy coating in the pool on two different days.
The room was not cleaned 1 day and when it was the next day - only one bed was made & the vacuum was not run.
The hotel has a smell to it that I can't describe. We had to buy air fresheners for our room.
The carpets need to be replaced as they are severely stained in most hallways, and also are so loose that there are folds we tripped on.
The cleaning staff come too early and only come through once, so if you were asleep your room doesn't get cleaned.
The staff made an error while charging my credit card, then credited my card and re-charged it, putting a 7-10 day hold on my card.then wanted an other card to charge (which i refused)and prevented me from being able to use my card while on vacation.
There is a lock system on the entry doors, where you need to slide your room card to enter the building thru any door other than the front entrance. That would be a great comfort,if they didn't use a large rock to keep one door open 24/7 because they don't want to have that doors system repaired.
7.9
Agnes
Good
solo traveller
05-19-2016
Pros: Shuttle to the airport any time. Express check inn.
Cons:
7.5
Debra
Good
mature couple
05-12-2016
Pros: The pool and hot tub .
Cons: Clientel a little rough some times.
5.4
Trevor
Fair
family with older children
05-03-2016
Pros: Location
Cons: The rooms need updating. They were not clean. The staff didn't want to leave the front desk. The shower head was leaking and the bathroom floor was covered in standings water when we arrived
9.2
Elizabeth
Wonderful
young couple
05-03-2016
Pros: The room was comfortable, and the hotel was quiet.
Cons: The pool room had so much chlorine in it, it burns your eyes. You cannot stay in there for more then 10 minutes before your eyes are burning.
2.9
Stephen
Poor
mature couple
04-25-2016
Pros:
Cons: air conditioner didn't work properly carpet was poor at best breakfast had stale donuts no gravy for biscuits mold in bath room stains on bedding.
8.3
Susan
Very Good
solo traveller
04-21-2016
Pros: Very comfortable bed. Great check in experience.
Cons: They really need to do something about the grungy walls.
8.3
Cosette
Very Good
mature couple
04-19-2016
Pros: Liked the choice of soft/firm pillows & the bed was super! The breakfast was great with lots of choices. The staff were all cheerful & helpful. I would stay again.
Cons: There was a circle of mildew on the bathroom ceiling over the toilet. The "joints" along the tub were discolored. But everything else was clean & neat.
5.0
Shawnarchamberlin
Fair
family with young children
04-18-2016
Pros: Across the street from airport. Spa and indoor heated pool. Friendly staff.
Cons: As you see in the pictures mold was in the bathroom. Not very clean. Entire hotel needed to be cleaned better, but the worst was the moldy bath tub.
10.0
Andrew
Exceptional
solo traveller
04-16-2016
Pros: Staff was very friendly, both on the phone and at check in. I hope leadership never underestimates how important it is to keep that vibe alive! Well done!
Cons:
10.0
Olga
Exceptional
mature couple
04-12-2016
Pros: Friendly, courteous staff
Airport shuttle
Cons:
6.5
Abbigail
Pleasant
family with young children
04-11-2016
Pros: Location is good.
Cons: really needs updating. Had to ask for towels in pool area and room. VERY strong chlorine smell in pool area.
10.0
Marge
Exceptional
mature couple
04-11-2016
Pros: Loved it there
Cons:
6.7
D
Pleasant
solo traveller
04-06-2016
Pros: Front desk staff very helpful with early check in . Room peripherally clean Bed comfy clean
Cons: Outdated . Old stained carpet in main hallway lead to not very good first impression Faucet in bathroom leaks as well as toilet Just dingy atmosphere Pool area unkept Great price but I guess you get what you pay for .. Disappointment for a comfort suite facility
7.1
Kimberley
Good
family with young children
04-04-2016
Pros:
Cons: Boring bkft and nasty coffee
9.5
Russell
Exceptional
solo traveller
03-20-2016
Pros: Excellent breakfast area
Very large room
Clean
Cons:
8.8
Troyrantae
Excellent
solo traveller
03-20-2016
Pros: great location and very clean big comfy rooms
Cons:
9.2
Debra
Wonderful
mature couple
03-16-2016
Pros: Indoor heated pool and hot tub.
Cons: No complaints.We have been there 5 different times.
6.3
Gale
Pleasant
mature couple
03-16-2016
Pros: nice breakfast
Cons: Carpet needs replacing. Poor water pressure. Indoor hot tub seats are so high the jets hit your but not your back.
8.8
Barbara
Excellent
family with older children
03-09-2016
Pros: The check-in process was remarkably fast, under one minute!
Cons: The scent of old cigarette smoke and the smell of something flowery trying to disguise that, was a little bit unpleasant. This was only in the public areas. Our room smelled fine.
10.0
Kimberly
Exceptional
Traveling as Couple
03-08-2016
Pros: It was clean, quiet and the breakfast was good and hot.
Cons: No, just not in an exciting location. Just a small town in Tennessee.
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