Comfort Suites

AAA Inspector Rating
140 Cusick Rd
Alcoa, TN 37701- Map It
AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.2
Bath3.2
Public Areas3.0
AAA Inspector Notes
Inspector Pick (Classification): I love the spaciousness of the rooms!
Rooms at this newly renovated (2017) conveniently located property are large, most with a separate living area that has a sofa bed. The pool is in a large glassed-in room. Smoke free premises. 59 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 129, just e. 140 Cusick Rd 37701.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
hot tub, exercise room.
Guest Services
coin laundry, airport transportation.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 148 guests
Showing reviews 1 - 5 of 50
8.6
Verified AAA Guest
Excellent
Senior
12-07-2017
Room looked clean and bed was comfy
Pros: They let me check in early and out late due to the times of my flights. Lots of pillows on the bed made it comfy.
Cons: First room,there was a big hole in the wall. Bathrooms did not have any towel bars. Had to wedge towels in the grab bars on the tub. There was a wall where a towel rack could have gone, but instead there were a few pictures. Not good. Rooms dated but nice overall. Lady at the front desk during the day wasn't very friendly on either of my stays.
9.0
Verified Hotel Guest
Wonderful
Family with Teens
02-16-2018
Pros: The staff was very friendly, rooms were very large and clean. Had no trouble with Wi-Fi in our room. Loved that there was a vanity inside the bathroom and also outside.
Cons: Hotel needs some updating. The carpet in the hallway was dirty.
6.0
Paul
Pleasant
Traveling as Couple
02-16-2018
Pros: Always like a hotel with double queen beds, the couch was a bonus.
Cons: Had to go to the front desk to get a hair dryer. wifi a bit difficult to log onto.
3.0
Verified Hotel Guest
Poor
Family with Young Children
02-16-2018
Pros: Location.
Cons: Pool was cold, hot tub didn't work. DIRTY.
7.0
Verified Hotel Guest
Good
Traveling as Couple
02-16-2018
Pros: The closeness to the airport. It was less than five minutes away.
Cons: The breakfast was not very good. Biscuits and gravy was not good and the orange juice was more water two days in a row. Starbucks was right across the street so you could easily walk there for breakfast instead. (Unless it is really cold)
Showing reviews 1 - 5 of 50