Country Inn & Suites By Carlson, Knoxville Airport

AAA Inspector Rating
8.7
Very Good
76 Guest Ratings
162 Cusick Rd
Alcoa, TN 37701- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
2.7
Overall
Room2.7
Bath2.4
Public Areas3.0
AAA Inspector Notes
A homey lobby area with a lending library is a feature at this property. Each room is spacious and all have an overstuffed chair or sofa. Smoke free premises. 62 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 129, just e. 162 Cusick Rd 37701.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet. Some: safes.
Sports & Recreation
hot tub, exercise room.
Guest Services
coin laundry, airport transportation.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 76 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Pros: Breakfast buffet was nice with variety of choices. Love the hot tub. Internet was fast.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: I appreciated the ease of check in and check out. Hotel is very close to airport and that was a plus, as was the airport shuttle (free).
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: I loved that there was a mini fridge and microwave in the room. Our last room at the Hilton had neither. I was grateful there was a complimentary breakfast but considering the star level I think there should have been more options for food.
Cons: The windows do not open. We enjoy fresh air and outside sounds sometimes. I was very displeased when someone (Apparently a cleaning lady) just walked into our room. Check out is not until 12 but someone just opened the door around 10 to clean. Upsetting!
4.0
Anonymous
Disappointing
08-11-2017
Pros: The hotel was VERY close to the airport and right off of the highway.
Cons: Had to call and complain about noise due to roudy teenagers at 2:30am. The next morning, I asked if I could check out a half hour late so I could try and get a bit more sleep- was denied. Many appliances did not work. No spoons available at breakfast.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Nice staff, clean rooms and good breakfast. What we would expect at a 2.5 star hotel, in other words it needs updating but is a great hotel.
Cons:
Showing reviews 1 - 5 of 50