Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This updated lobby features seating and tables that create a perfect mix for eating or conversing. Rooms have also been updated and feature a fresh, contemporary décor in shades of grey.
Smoke free premises. 118 units. 5 stories, interior corridors. Accessibility (Call).
valet laundry, airport transportation, area transportation-within 5 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 28 guests
Showing reviews 1 - 5 of 32
9.0
Anonymous
Wonderful
08-11-2017
Staff members we encountered were professional and friendly.
Pros: Hotel was close to the airport and provided free transportation to hotel from airport--a real plus for someone arriving late at night.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Nice hotel and it worths the price.
Pros: convenience and cleanliness.
Cons: no.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff were friendly and attentive
Cons: N/a
7.9
Anonymous
Good
07-24-2017
Good
Pros: pool
Cons:
7.1
Anonymous
Good
07-06-2017
Good
Pros: It was a nice place in a good location. Staff was very nice and rooms were clean.
Cons: I was charged quite a bit more money than what I booked for!
10.0
Anonymous
Exceptional
07-06-2017
Exceptional
Pros: staff was really friendly, a peaceful hotel with no noise, very nice and clean
Cons:
9.2
Anonymous
Wonderful
06-25-2017
Overall good. We enjoyed watching...
Pros:
Cons: Towel was dirty. It appeared to have mascara on it.
10.0
Anonymous
Exceptional
06-19-2017
Exceptional
Pros: Everything went perfect no hang ups in delivery of service
Cons:
8.3
Anonymous
Very Good
05-22-2017
Meets the need but doesn't...
Pros: We needed a room for the night and it met the need. Booking through booking.com saved us some money.
The room was attractive and the bed was comfortable. Even though it was a double.
I enjoy the bottled water and my husband enjoys the coffee and cookies at checkin.
Cons: There was not a fridge in the room.
We were given the handicap access room. A shower instead of tub. The water ran into the floor. There was some evidence of mold around the bottom of the shower.
The breakfast was mainly processed foods. The fresh apples were soft. It was not appealing. I ate boiling eggs and some pineapple.
4.2
Anonymous
Disappointing
05-20-2017
PAINFUL NON-SLEEPING NIGHT ON DEADLY...
Pros: the ONE REASON that I stay at Hampton Inn's is for THEIR BEDS!
This particular HI had the most disgusting, horrible , painful coil bed I have EVER tried to sleep in!! In fact, I couldn't sleep.....until, thoroughly exhausted at 5am. As a result I didn't wake up in time to leave for Abington, VA and make my meeting on time. This caused quite a few problems for me. This has permanently soured me on Hampton Inn's, which up to now I stayed at exclusively. NEVER AGAIN!
Cons: see above
10.0
Anonymous
Exceptional
01-08-2017
Perfect spot close to airport...
Pros: Extra chair in room for sitting..only one
Cons: Waiting to see if my bill is right ...so far it is not...it was put thru on my card the night before (230am ) that I was checking out. And the room was in my sisters name ,she was with me, but I am the one who booked it and it was my card that held the room?..confusing ..we spilt tender when we checked out ...now waiting to see if the cards reflect the right amounts
Hint ...need a gas fireplace in lobby where people sit....very chilly with the doors continuing opening...that's where you sit to eat breakfast
9.6
Anonymous
Exceptional
01-01-2017
Great facility except commodes too...
Pros: Overall very good.
Cons: Commodes were much too short for handicapped people.
6.3
Anonymous
Pleasant
10-04-2016
Close to airport but old...
Pros: Proximity to the airport!
Cons: It was very noisy and the ladies in the adjoining room did not stop talking until 11:30pm and started again at 4:25am. It was like the door was paper thin!!!!
7.9
Anonymous
Good
08-02-2016
Rough sleeping.
Pros: Friendliness of staff, location.
Cons: Bed was hard, breakfast was not very good. I got charged $50.00 by hotel not sure why yet, is on my credit card.
10.0
Anonymous
Exceptional
05-01-2016
Exceptional
Pros: Friendly staff, clean room, Fruits for breakfast, free coffee and iced tea at the reception at any time, Applebee's nearby for late dinner
Cons: Nothing
10.0
Anonymous
Exceptional
04-05-2016
Great place to stay!
Pros: Very clean, most hotels have that "hotel smell", but this hotel has a pleasant smell. Yummy cookies in the evening, but needed a chocolate chip option.
Cons: Just would have liked to have chocolate chips cookies. Chocolate chip really is the most popular among cookies.
8.8
Anonymous
Excellent
03-22-2016
Lovely room! Great bathroom!
Pros: The staff was extremely friendly and the room was great. It was cozy and nicely decorated. We especially liked the large bathroom and shower.
Cons: The bed was not the most comfortable.
10.0
Anonymous
Exceptional
03-07-2016
Love Hampton Inn
Pros: Very friendly staff. Linens were clean and fresh.
Cons:
7.1
Anonymous
Good
01-04-2016
Average
Pros: Free parking & breakfast. Free wifi in the room.
Cons: Far from city center.
9.6
Anonymous
Exceptional
01-03-2016
Courtesy of the staff.
Pros: The room was so comfortable and clean.
Cons:
9.2
Anonymous
Wonderful
12-23-2015
Superb
Pros: loved that breakfast on a weekday was until 10am and there was a night light in the bathroom!!
Cons: side entrance door never worked the first time. had to keep putting the key card in several times
7.9
Anonymous
Good
11-04-2015
Knoxville airport
Pros: Friendly help staff. Good parking. Large comfortable room.
Cons: Poor fittings on desk mirror. Difficult turn onto main highway to go towards airport.
10.0
Anonymous
Exceptional
09-09-2015
Exceptional
Pros: The facility was very clean and the staff was very friendly and helpful. Coffee 24/7 was also a plus!!!!
Cons:
7.5
Anonymous
Good
05-30-2017
Good
Pros:
Cons:
7.9
Anonymous
Good
05-23-2017
Good
Pros:
Cons:
9.6
Anonymous
Exceptional
04-08-2017
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
09-06-2016
Superb
Pros:
Cons:
9.6
Anonymous
Exceptional
08-03-2016
Exceptional
Pros:
Cons:
8.8
Anonymous
Excellent
09-02-2015
Fabulous
Pros:
Cons:
10.0
Anonymous
Exceptional
08-04-2017
Exceptional
Pros: The room was exceptionally clean. The room has every convenience necessary, including a make-up desk.
Cons:
10.0
Anonymous
Exceptional
06-21-2016
Would definitely stay there again
Pros: Very polite and helpful staff - front desk and housekeeping
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