MainStay Suites

AAA Inspector Rating
8.7
Very Good
35 Guest Ratings
361 Fountain View Cir
Alcoa, TN 37701- Map It
Photos
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AAA Inspector Notes
The hotel has limited office hours; an automated self-serve system allows after-hours check-in. All rooms have full kitchens and sofa beds. The front porch rocking chairs and koi pond are inviting. Smoke free premises. 81 kitchen units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
US 129, just n on SR 35, just se on Associates Blvd, then just w. 361 Fountain View Cir 37701.
Pool
heated outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet, safes. Some: high-speed Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, airport transportation.
Terms
pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 35 guests
Showing reviews 1 - 5 of 29
9.2
Jack
Wonderful
young couple
09-04-2016
Pros: Bed and pillows very comfortable!!!
Cons: Need to vacuum better!
10.0
Cody
Exceptional
mature couple
08-09-2016
Pros: Location.....
Cons: There is nothing I didn't like
5.4
Anonymous
Fair
family with young children
07-24-2016
Pros: Kitchen amenities were appreciated.
Cons: We were given wrong room reservations! And then treated disrespectfully by front desk when we tried to fix them -- even lied to about available room. Finally, after several contacts with Choice, we were moved, begrudgingly, to a more appropriate room.
7.1
Sheryl
Good
mature couple
07-21-2016
Pros: Nice clean rooms
Cons: There was a hole in the ceiling. Had to wait while we found a staff to check in
7.5
Anonymous
Good
mature couple
06-17-2016
Pros: Had to stay an extra night because of an emergency, so had two rooms. Both very clean and comfortable. Great having wi-fi. Staff was multitasking a lot, so not always at the desk, but very nice. I'd prefer regular vending machine availability.
Cons: The Handicapped room was on the top floor, and the doors (entrance/bathroom) didn't stay open which made it harder to push the wheelchair into the room. Fox News on the lobby TV.
Showing reviews 1 - 5 of 29