MainStay Suites

AAA Inspector Rating
8.7
Very Good
45 Guest Ratings
361 Fountain View Cir
Alcoa, TN 37701- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.8
Overall
Room3.1
Bath2.5
Public Areas2.6
BEST OF 2 DIAMOND
ARATED
AAA Inspector Notes
The hotel has limited office hours; an automated self-serve system allows after-hours check-in. All rooms have full kitchens and sofa beds. The front porch rocking chairs and koi pond are inviting. Smoke free premises. 81 kitchen units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
US 129, just n on SR 35, just se on Associates Blvd, then just w. 361 Fountain View Cir 37701.
Pool
heated outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet, safes. Some: high-speed Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, airport transportation.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 45 guests
Showing reviews 1 - 5 of 50
5.0
Verified Hotel Guest
Fair
11-17-2017
Pros: Location and a better than halfway decent breakfast.
Cons: We elected and reserved a room with double queen beds. Checked in prior to 3 pm, was given room keys. Room had one queen bed. Went to reception desk to complain, was told that all double queen rooms had been sold and non were available. No apology !
10.0
Marjorie
Exceptional
Traveling as Couple
11-17-2017
Pros: Had a fridge, stove, dishwasher, granite counter tops... the works! Comfortable bed. Pretty sure I could live in that apartment!
Cons: No
4.0
Verified Hotel Guest
Disappointing
Family with Young Children
11-17-2017
Pros: Friendly staff and good location.
Cons: Rooms had a very musky smell and felt humid despite the AC running. We had the one bedroom suite which left no space in either room. Toilet also had a "visitor" from the last guest.
10.0
Lorraine
Exceptional
Traveling as Couple
11-17-2017
Pros: Free shuttle service to the hotel and a good location for places to eat close by as well as fill the rental car with gas. Very comfortable bed.
Cons: I liked this hotel very much and would recommend it to others.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
11-17-2017
Pros: The staff,  took great care of us, helped with the door, breakfast, made sure that we everything we needed to make it a home away from home. I could not believe the huge variety of delicious food at the free breakfast. Perfect location.
Cons: We have no complaints. It was what we were looking for at a great price.
Showing reviews 1 - 5 of 50