This property features modern rooms, a 10-person indoor hot tub and conference rooms tucked away around a quiet, lower-level lobby. The guest rooms provide upscale, comfortable beds.
Smoke free premises. 110 units. 4 stories, interior corridors. Accessibility (Call).
valet and coin laundry, area transportation-within 3 mi.
cancellation fee imposed.
OVERALL GUEST SCORE
Based on Ratings from 37 guests
Showing reviews 1 - 5 of 23
Pros: Tamika, desk clerk, was exceptionally helpful, friendly and pleasant.
Cons: Rooms were a little small. Especially bathroom.
Pros: the 2 lady that worked the front desk at night, LOVE THEM!!!!
Cons: the train
Pros: when I have no problems nuff said
Pros: The staff was nice
Pros: Staff was friendly and helpful
Cons: No lounge
Pros: all but loud and close trains
Cons: They should let you know a train runs by the back side of hotel continuously through the night. Does not make for a restful night.
Cons: Noise from train at night.
Pros: Staff was friendly and helpful. Suggested a cab ride to go downtown due to traffic and parking. Had the cab ready for us at the requested time. A little pricey for the night but understand it was due to the game the next day. Overall a good experience.
Traveling as Couple
Pros: Friendly host up front
Pros: Room was fine. Staff very helpful except for the card reset.
Cons: Had to have our key card reset *every day*. Pretty annoying.
Back door was unlocked at night. should have locked!
Cons: Entire facility wreaks or Febreeze or some other deodorize to a sickening level. Train noise was brutal all night.
Pros: Staff was friendly and any problems or needs we had were promptly resolved.
Cons: There was no refrigerator in the room and we needed one. Had to keep getting ice in bags to put in our cooler.
Traffic can be really bad at times making getting to the hotel difficult.
The only other thing that posed a problem was there was no vent in the bathroom. Otherwise, we had a good stay.
family with older children
Cons: NO water in shower, maintenance had to come to room. The a/c would not cool the front room.
review category group of friends
Pros: Easy drive to Downtown Nashville
Cons: Would like coffee in lobby in the evenings
family with older children
Pros: Beds are so comfortable!
And walked to dinner and ice cream.
Workout equipment was great too.
Cons: Train tracks 100 yards from building... Great for 7 year old Boy that stays up all night watching two trains pass each other every 20 minutes with the added bonus of ambiance on the highway above but not for parents trying to sleep because of 11 hour drive next day.
Printer was jammed in business center I struggled for a
Whe with no help. Ended up fixing it myself.
Elevator is slow.
Pros: Staff was extremely helpful as my phone GPS was not working and it took several phone calls to the front end to get the exact location. Staff was EXTREMELY helpful and supportive in helping me find your location.
I also like the hot tub
Cons: 1)no digital thermostat on heating and air.
2) Price too high for this type hotel
Pros: Comfortable rooms and attentive staff. Good breakfast choices.
Cons: I had to re-run my room cards every day as they were continually de-activated.
Pros: Staff very helpful
Hotel near stores, restaurants, ect
Cons: Small bathroom
Cons: The only thing that I didn't like was that there were enough mirrors. This was a handicapped room and even though I booked the room in advance, when I checked in I was told that it was one of the last rooms assigned that day. So there was a small mirror in the bathroom but nothing else to use to get dressed.