Best Western Heritage Inn

AAA Inspector Rating
8.7
Very Good
177 Guest Ratings
7641 Lee Hwy
Chattanooga, TN 37421- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
2.8
Overall
Room3.1
Bath2.7
Public Areas2.6
BEST OF 2 DIAMOND
ARATED
AAA Inspector Notes
This traditional, motel-style property has spacious rooms with modern decor and LCD TVs. Whenever hunger strikes, you'll find an on-site 24-hour restaurant. You'll want to admire the original photography of trains throughout the property. Smoke free premises. 100 units. 2 stories (no elevator), exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Motel
Location
I-75 exit 7B northbound; exit 7 southbound, just w. 7641 Lee Hwy 37421.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
restaurant.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Terms
check-in 4 pm, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 177 guests
Showing reviews 1 - 5 of 50
5.0
Anonymous
Fair
08-11-2017
Pros: The bed was comfortable.
Cons: WiFi was a joke. Kept dropping connection after less than three minutes. Tried five times before giving up.Was antcipating a free breakfast hotel. What I got was a hotel with a restaurant open 24-hours. (They offer a 10% discount for patrons though)
10.0
Anonymous
Exceptional
08-11-2017
The staff made up for any problems with excellent customer service. I would have no problem returning for another stay there.
Pros: The staff were both friendly and efficient. They were very quick about helping me with the issues I had.
Cons: There was a mix up about the rooms, and I was not given advance notice about the parking lot maintainance that was going to be done.
3.0
Anonymous
Poor
08-11-2017
Pros: Leaving
Cons: 80's construction with out facing rooms, noisy malfunctioning heater with no thermostat.
7.0
Anonymous
Good
08-11-2017
Pros: Rooms facing parking lot are much quieter than those on th street side
Cons:
5.0
Anonymous
Fair
08-11-2017
Pros: Clean rooms. The onsite restaurant was very good.
Cons: This was not a 2.5 star hotel, it was at best a 1.5 star motel. Rooms open directly to parking lot which is unsafe. Lots of sketchy behavior taking place in the parking lot. There was 20-25 minutes of gunfire on New Years. Lots of traffic noise.
Showing reviews 1 - 5 of 50