Best Western Heritage Inn

AAA Inspector Rating
8.7
Very Good
177 Guest Ratings
7641 Lee Hwy
Chattanooga, TN 37421- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
2.8
Overall
Room3.1
Bath2.7
Public Areas2.6
BEST OF 2 DIAMOND
ARATED
AAA Inspector Notes
This traditional, motel-style property has spacious rooms with modern decor and LCD TVs. Whenever hunger strikes, you'll find an on-site 24-hour restaurant. You'll want to admire the original photography of trains throughout the property. Smoke free premises. 100 units. 2 stories (no elevator), exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Motel
Location
I-75 exit 7B northbound; exit 7 southbound, just w. 7641 Lee Hwy 37421.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
restaurant.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Terms
check-in 4 pm, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 177 guests
Showing reviews 1 - 5 of 50
7.0
Lee
Good
Senior Traveler
11-24-2017
Pros: Rooms facing parking lot are much quieter than those on th street side
Cons:
5.0
Verified Hotel Guest
Fair
Solo Traveler
11-24-2017
Pros: location
Cons: Heater didn't work and beds didn't have comforter(just a thin blanket).
7.0
Verified Hotel Guest
Good
Family with Young Children
11-24-2017
Pros: The rooms looked newly updated. The staff was very friendly.
Cons: Walls are very thin and you hear all every noise. There was also a group of people there that was drunk and made noise until 10:30 pm. The hotel staff was finally able to get them under control, however, after driving 12 hours would have liked to sleep
1.0
Cameron
Very Poor
11-24-2017
Pros: Loud people kept me up my whole stay. The staff walked in on me and I was barely dressed. I wouldn't recommend anyone staying here
Cons:
5.0
Verified Hotel Guest
Fair
Traveling as Couple
11-24-2017
Pros: Location was easy to get to and from. I did not rate the staff as I did not have any dealings with them either positive or negative (husband checked in).
Cons: According to the star rating, there should have been a breakfast included. There was only the offer of a 10% discount at the restaurant associated with the hotel. This is not a recent change as we stayed at this hotel once before.
Showing reviews 1 - 5 of 50