Chattanooga Marriott Downtown

AAA Inspector Rating
2 Carter Plaza
Chattanooga, TN 37402- Map It
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AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.7
Bath3.2
Public Areas3.4
ARATED
AAA Inspector Notes
Two blocks from Findley Stadium and adjacent to the convention center, this high-rise hotel offers a great location. You'll enjoy spacious rooms with red and gold decor and modern comforts. Smoke free premises. 343 units. 16 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 27 N exit 1A (Dr Martin Luther King Blvd), just e to Carter St, then just s. 2 Carter Plaza 37402.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Eco Certification
Tennessee Green Hospitality is an audited program certifying lodgings that have reduced energy and water usage, reduced waste, and have a written plan for continued improvement.
Pool
heated outdoor, heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
exercise room.
Guest Services
valet laundry, boarding pass kiosk, room service, area transportation-downtown.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 222 guests
Showing reviews 1 - 5 of 50
5.4
Verified AAA Guest
Fair
Couple
02-27-2018
don't go until they are done renovating
Pros: convenient
Cons: We requested early check in, and when we arrived we got checked in with no issue. The room key was supposed to allow us to enter and leave the parking garage. That didn't work so we took a ticket and went to the front desk only to be told yeah that doesn't usually work so you just have to have us validate it for you? You literally just told me to use the room key? OK up to the room we go to get ready. First stop, you guessed it, the bathroom, we had just been driving for a few hours. Guess what NO WATER!!!!!!!!!!!!!!! I call the front desk, and am told it will be on in 30 minutes. You couldn't have told us this when we checked in? (They are apparently renovating). Back downstairs we go, so we can go to the bathroom. There are scores of kids everywhere, and the bathroom is wall to wall with people changing clothes, etc. Get that done, and find our friends so we can leave, since we clearly can't shower. There room isn't even ready (granted it's 2:30 and check in isn't until 3 but....) Water wont be on until 4 now... For their inconvenience they get $20 at the bar... Wait what? We haven't been able to use our room yet and we weren't inconvenienced? After a while, back to the front desk. Our friends get checked in and we go to find something to eat... accommodations themselves were fine, very close to everything .... saturday morning, 9am.... CONSTRUCTION! Great, our one vacation day and you can wake up to construction noise, perfect
7.0
Verified Hotel Guest
Good
Traveling as Couple
04-13-2018
Pros: The location is excellent.
Cons: Just like ALL hotel rooms, ours had two TINY trash cans. I despise that issue.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: The location was easy to find. The reservationist was excellent. I wish we could have stayed longer than one night. We will consider for our next trip this facility.
Cons: No. Everything was just fine.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: It had great amenities - pool, Starbucks. You could get on the electric shuttle right outside the front door. All of the staff were pleasant.
Cons: You have to pay $11 for parking. It was $14 (?) for valet
10.0
Kenneth
Exceptional
Traveling as Couple
04-13-2018
Pros: Staff and cleanliness
Cons:
Showing reviews 1 - 5 of 50