Located at the end of a cul-de-sac, this property offers some rooms with at-door parking. All rooms have efficiency kitchens.
120 efficiencies. 3 stories (no elevator), exterior corridors. Accessibility (Call).
Pros: Bed was comfortable. Full size fridge and recliner chair.
Cons: The old lady at the front desk was very rude. She would not give me a receipt when I checked out. Mgr backed her up too, which was surprising. I had to be moved because the room they checked me into still had trash and frozen lemonade in the freezer. I've stayed at 4 or 5 other Extended Stay, and never had these issues.
Verified Hotel Guest
Family with Young Children
Pros: It's 13 minutes from Ruby Falls and Rock City
Cons: We had to change room 3 times. The rugs were stained, the tub didn't work drsin, and there were spiders all over. The rooms were just overall very very dirty. The overnight young lady was very nice about changing rooms. This hotel chain is usually good
Cons: It's had bugs in shower . Shower curtains have mildew on it but was in the room carpet was dirty sheets were stained
Pros: Laundry facilities, friendliness of housekeeping staff, secluded, security & confidentiality
Cons: Could use at least 2 more pillows on the bed. Only 2 are supplied.
Verified Hotel Guest
Cons: Carpet needed replaced
Pros: There was No eggs
Cons: Very noisey
Cons: Room had carpet coming up. Handrails torn from walls on stairs. And the other guests there were very shaddy. Did not feel safe at all.
Pros: The big sink and fridge.The TV service and remote, loved the guide function.
Cons: The bed, the blankets, towel service, minimal pots, pans and utensils were not available to be checked out. Will not stay there again. Even charged us for an extra day and we had to argue that point.
family with older children
Pros: Beds were comfortable, good channel selection on tv,
Cons: Very scary neighborhood for two women traveling alone.
Pros: The extended stay was very nice great price
Pros: Three rooms later.....no awful smell, cleaner bathroom and a new mattress.
Cons: Location is in a poor spot but the lighting is good. More for transients! Had to ASK for a hair dryer, coffee pot & coffee!
The first room smelled of stale smoke, the second room smelled like a stale brewery! The 3rd room sufficed with lots of FABREEZE!
Pros: convenience of location. price.
Verified Hotel Guest
Traveling as Couple
Pros: The only good thing is that she canceled my room without charging me.
Cons: Staff was terrible gave me a room that i did not order. I am pregnant so i reserved a non-smoking king room when i got there the only room they had was a double bed smoking room. I suspect that they gave the room i reserved away before i got there.
Pros: the overall facilities where nice but it is a little hard to find because you have to take some side roads to get there. They were bringing in some new chairs for the rooms on the day I left.
Cons: the bathroom had a bubble over the tub. I told the staff they said there was a leak and the ceiling had not yet been fixed. I think if it was not fixed the room should hot have been rented. It would also be nice if when the room is cleaned the staff fill the ice trays with fresh water so the next person can have ice since they have no ice machine anywhere.
Cons: Uncomfortable, old, "breakfast"
Pros: Nothing, there is nothing good about this 'hotel'.
Cons: It states the lobby is open 24hrs, but it closes at 11pm. We hit traffic and arrived at 11:30. We where unable to get a hold of anyone to get into our room, after sitting on hold with the corporate office for an hour. Finally an employee who was clearly sleeping opened the door to check us in. Our room was dirty and smelled of smoke. There was a hole in the door to our bathroom where someone clearly punched the door. I went to ask for a different room, no one was to be found and no one would answer the front desk phone. There is also no breakfest, that is also a lie. Complained to the front office in the morning, nothing was done.
Pros: Location was excellent.
Cons: Your room will never be cleaned. No clean towels will be delivered. The bedding was dirty when I got there. They do the minimum.