Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This hotel is conveniently located close to all the area has to offer. All rooms have wood laminate floors and very attractive public spaces, including an inviting outdoor patio with fireplace.
Smoke free premises. 94 units. 6 stories, interior corridors. Accessibility (Call).
Members save up to 10% and earn Honors points when booking AAA rates!
Eco Certification
Tennessee Green Hospitality is an audited program certifying lodgings that have reduced energy and water usage, reduced waste, and have a written plan for continued improvement.
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 113 guests
Showing reviews 1 - 5 of 50
10.0
Donna
Exceptional
Traveling as Couple
10-13-2017
Pros: Cleanliness and location. Easy on off access to the interstate.
Cons:
10.0
Cynthia
Exceptional
Traveling as Couple
10-13-2017
Pros: Just a block from the shuttle stop, close to the aquarium and restaurants. EXCELLENT location. They even had some water with lemon in the lobby during the hot afternoons.
Cons: Sheet was weird on bed; upside down one time, sideways the other after the bed had been made up. Not vacuumed thoroughly around the edges.
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
10-13-2017
Pros: Location
Cons: Bed and pillows uncomfortable. Reservations stated that the bed was adjustable. It was actually a wooden frame and one single mattress.
10.0
Merle
Exceptional
Traveling as Couple
10-13-2017
Pros: Location
Cons: No
8.3
Jessica
Very Good
young couple
10-11-2017
Very good
Pros:
Cons:
8.8
Laila
Excellent
family with young children
10-03-2017
Fabulous
Pros:
Cons:
7.5
Anonymous
Good
mature couple
09-21-2017
Good
Pros:
Cons:
10.0
Mark
Exceptional
young couple
09-21-2017
we had loads of fun.
Pros: The bed was wonderful
Cons:
9.6
Bob
Exceptional
young couple
09-19-2017
Exceptional
Pros: Breakfast was good but at $10.95 a little pricey.
Cons:
9.2
Bryan
Wonderful
review category group of friends
09-13-2017
Great location staff superb
Pros: Very friendly and helpfull
Cons:
10.0
Isaac
Exceptional
family with young children
09-05-2017
Exceptional
Pros:
Cons:
10.0
William
Exceptional
review category group of friends
09-04-2017
Great hotel
Pros:
Cons: Parking was a little challenging when a baseball game was being played across the street
10.0
Kenneth
Exceptional
family with young children
09-04-2017
Great time with the family.
Pros: The hotel is so perfect. Staff was friendly. Food was excellent. Rooms were comfortable.
Cons: Paying for parking and the pool water was cold.
10.0
Jason
Exceptional
review category group of friends
09-04-2017
Exceptional
Pros:
Cons:
5.4
Bob
Fair
family with young children
09-01-2017
Nice location but wouldn't stay...
Pros: Location adjacent to the highway
Cons: Breakfast not included, booking.com doesn't provide for AAA discount, hotel didn't accommodate 6 people as booking.com portrayed. Consequently, had to request a sleeper which took an hour.
10.0
Anonymous
Exceptional
young couple
08-29-2017
Exceptional
Pros:
Cons:
9.6
Johnette
Exceptional
young couple
08-29-2017
The location was amazing, and...
Pros: The handicap accessible room was amazing ! Looked like the picture.
Cons: THE TEA !!! Wish there had been a handicap room closer to the elevator, even with assistance, room at the end of the hall was a long walk after a full day of sightseeing.
7.1
Barbara
Good
family with young children
08-21-2017
Would stay there again
Pros: It was at a convenient location
Cons: There was a gas odor walking into the building that concerned me like natural gas. The pool is very small.
9.6
Larry
Exceptional
young couple
08-05-2017
Friendly Staff
Pros:
Cons:
7.9
Jan
Good
family with young children
08-01-2017
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
family with young children
07-30-2017
Exceptional
Pros:
Cons:
10.0
Karen
Exceptional
family with young children
07-24-2017
Exceptional
Pros:
Cons:
10.0
Edwin
Exceptional
family with young children
07-22-2017
Excellent
Pros: The staff was very friendly and courteous.
Cons: Nothing we didn't like.
9.6
Julie
Exceptional
family with young children
07-16-2017
Exceptional
Pros: Location, clean, very friendly staff, comfortable bed
Cons: More parking could be better, lower price (we would've stayed an extra night but being a teacher married to a farmer and having two children $170 per night is high for us)
8.3
Jill
Very Good
family with young children
07-11-2017
Very good
Pros:
Cons:
7.5
Ronniedeanna
Good
young couple
06-24-2017
Good
Pros:
Cons:
10.0
Ken
Exceptional
review category group of friends
06-20-2017
How Suite it is
Pros: Rooms, and premises are always nice. Also, it's downtown and close to everything.
Cons:
9.2
Melinda
Wonderful
family with young children
06-20-2017
Superb
Pros:
Cons:
7.9
Phillip
Good
young couple
06-11-2017
Nice stay
Pros: Staff was very friendly and helpful
Cons: Paid for parking and had to wait till someone left to park myself
7.9
Stephanie
Good
young couple
06-05-2017
Good
Pros:
Cons:
10.0
Johnny
Exceptional
young couple
05-30-2017
Exceptional
Pros: Staff. Was great very clean. Great area.
Cons:
9.6
Krista
Exceptional
family with young children
05-28-2017
Beautiful hotel
Pros: Room
Cons: Kids in pool no control no parents were there. They were disruptive. Couldn't swim because of them.
10.0
Laura
Exceptional
young couple
05-25-2017
Great location.....
Pros: Staff was very friendly and helpful. Breakfast buffet was good. I especially liked that the omelets were made to order. Would definitely stay there next time we are in Chatanooga.
Cons:
8.8
Ben
Excellent
family with young children
05-19-2017
Will stay again upon bed...
Pros:
Cons: The beds were hard and the pillows were extremely flat and because of that my wife, oldest son, and I could not sleep.
5.4
Kathryn
Fair
solo traveller
05-15-2017
Passable
Pros:
Cons:
9.6
Anonymous
Exceptional
family with young children
05-03-2017
Exceptional
Pros: Everyone was so nice and the facility was clean.
Cons: Paying for parking.
7.5
Traci
Good
review category group of friends
04-19-2017
Good
Pros:
Cons:
7.9
Anonymous
Good
family with young children
04-18-2017
Good
Pros:
Cons:
10.0
Chicilia
Exceptional
family with young children
04-05-2017
Great stay and location
Pros: I enjoyed the staff as soon as I entered the property. I had a terrible experience with another hotel. That was the purpose of our stay at Hilton. Amy apologized and if it was her fault. That was just Great CustomerCare and I really needed that.
Cons: That it was raining in Monday morning
That was out of anyone's control
My family and I had a wonderful one night stay and will return
7.1
Lori
Good
family with young children
03-25-2017
Sleepless in Chattanooga.
Pros: The location was perfect and The hotel was very clean. The staff was wonderful! And I loved the flavored water in the lobby area.
Cons: I have never slept on such an uncomfortable bed. That was very disappointing. Our bathroom sink drained so slow it would be a constant sink full of water and the shower dripped after the first shower was taken and no amount of turning the handle would make it completely stop.
10.0
Bobbi
Exceptional
review category group of friends
03-22-2017
Overall it was excellent! Love...
Pros: Love the beds
Cons: Bed spread
7.9
Anonymous
Good
family with young children
03-14-2017
Good
Pros: The location was great. Walking distance from the Aquarium.
Cons: Not too fond of hardwood flooring in a hotel room. I could hear the ppl above us. The bed was a tad too firm for me.
10.0
Cortney
Exceptional
young couple
03-12-2017
Very nice!
Pros: They serve breakfast downstairs for around $11 per person. It's actually a decent price compared to close restaurants. The beds were amazing and the shower felt so good! We are looking forward to the next time!
Cons:
8.8
Anonymous
Excellent
family with young children
03-11-2017
Fabulous
Pros:
Cons:
6.7
Josh
Pleasant
family with young children
03-10-2017
So so Hilton
Pros: Location is excellent
Cons: Took 4 tries before we got a room that worked and was unoccupied. The first room and keys we were given were to someone else's room, which was occupied when we opened the door!
10.0
Katherine
Exceptional
young couple
03-06-2017
Exceptional
Pros:
Cons:
8.8
Georgette
Excellent
family with young children
03-05-2017
Garden Inn has a great...
Pros: Location was PERFECT. Close to Children's Discovery Museum, Baseball Stadium, Aquarium and lots of restaurants. Room was nice to look at. Hotel was modern. Bed was comfortable.
Cons: The restaurant was bad. Service was extremely slow, despite on having a few tables occupied. Food quality was mediocre at best, salt being the dominate flavor profile. Several items on the menu were not available. Waitress was nice. Perhaps too nice to some guy who was drunk out of his mind. She kept serving him drinks, even though he was wasted. Pool was extremely clorinated. Burned sinuses and eyes.
10.0
Marlon
Exceptional
family with young children
03-04-2017
Exceptional
Pros:
Cons:
10.0
Amy
Exceptional
family with young children
02-25-2017
A great hotel for families...
Pros: Indoor pool gave kids something to do. It was in very close proximity to all the downtown attractions.
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