Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This hotel is conveniently located close to all the area has to offer. All rooms have wood laminate floors and very attractive public spaces, including an inviting outdoor patio with fireplace.
Smoke free premises. 94 units. 6 stories, interior corridors. Accessibility (Call).
Members save up to 10% and earn Honors points when booking AAA rates!
Eco Certification
Tennessee Green Hospitality is an audited program certifying lodgings that have reduced energy and water usage, reduced waste, and have a written plan for continued improvement.
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 146 guests
Showing reviews 1 - 5 of 50
10.0
Donna
Exceptional
Traveling as Couple
04-13-2018
Pros: Cleanliness and location. Easy on off access to the interstate.
Cons:
10.0
Darla
Exceptional
Family with Young Children
04-13-2018
Pros: Love location , food & staff is so friendly
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: The staff was very polite and always made sure we had what we needed to have a comfortable stay.
Cons: The breakfast and parking at the hotel was not free you had to pay. This was the first hotel I stayed in that breakfast was not included and for the price parking should be included. I will not stay here again in the future unless those two things change.
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
04-13-2018
Pros: Location
Cons: Bed and pillows uncomfortable. Reservations stated that the bed was adjustable. It was actually a wooden frame and one single mattress.
10.0
Cynthia
Exceptional
Traveling as Couple
04-13-2018
Pros: Fast friendly service and great location.
Cons:
9.6
Elizabeth
Exceptional
family with young children
04-09-2018
Exceptional
Pros: The staff was so friendly & helpful. The location was amazing- right in the middle of everything & close to the free electric trolley.
Cons: Sleeper sofa was really hard & not very comfy
7.5
Brooklyn
Good
family with young children
04-09-2018
Short stay for a weekend...
Pros: The indoor pool was a lot of fun for my 3 year old. Plus- it is located right next to the children's museum!
Cons: A little pricey... but worth it for the location.
7.5
Allison
Good
family with young children
04-08-2018
Good
Pros:
Cons:
8.8
Elizabeth
Excellent
family with young children
04-07-2018
Fabulous
Pros:
Cons:
9.6
Jeffrey
Exceptional
young couple
04-04-2018
Exceptional
Pros:
Cons: Our only complaint was being charged for parking and it being open to the public during the day. If you leave, chances are you won't get a parking spot until after 6pm. Other than that, everything was great!
7.1
Julie
Good
family with young children
04-01-2018
We enjoyed our stay but...
Pros: The gym and location were nice.
Cons: The breakfast was not good for the price.
7.1
Chad
Good
family with young children
03-31-2018
Good
Pros:
Cons:
7.9
Joshua
Good
family with young children
03-29-2018
Great location for walking distance...
Pros: The beds were great. Wish the breakfast was set up differently. You had to wait for them to cook things and stand in a line each time instead of Buffet style.
Cons:
9.6
Mark
Exceptional
family with young children
03-22-2018
Exceptional
Pros: Excellent staff. Great coffee. Awesome location.
Cons:
7.9
Susan
Good
young couple
03-22-2018
Will stay somewhere else next...
Pros:
Cons: Price for the property, charged $10 for parking per day and the lot was full so I could not park there and for the price it should include breakfast
8.3
Alana
Very Good
family with young children
03-21-2018
Very good
Pros:
Cons:
10.0
Kristen
Exceptional
young couple
03-20-2018
Exceptional
Pros: It was walking distance to just about everything!!
Cons:
10.0
Steven
Exceptional
young couple
03-19-2018
Fabulous
Pros: The bed was extra comfy. All staff were very helpful & friendly.
Hotel was perfectly located to enjoy the Discovery Museum, Aquarium, High Point Climbing, and the free bus system. We also could walk down to the river and across the pedestrian bridge to the North Shore where they have a carousel.We will definitely stay there again.
Cons:
10.0
David
Exceptional
young couple
03-13-2018
Perfect location for our agenda.
Pros: Location
Cons: We asked for firm pillows. Had them the first night, then had soft, soft pillows the second night. Most uncomfortable.
7.9
Dana
Good
family with young children
03-11-2018
Good
Pros:
Cons:
9.2
Michael
Wonderful
family with young children
03-05-2018
Superb
Pros: The staff was attentive to our requests
Cons: Pool could be warmer since it was a primary reason for the stay there, and it is winter time.
10.0
Paul
Exceptional
family with young children
03-05-2018
Exceptional
Pros:
Cons:
7.1
Anonymous
Good
solo traveller
02-26-2018
Good
Pros:
Cons: The staff who made my bed while I was out stole my fire stick out the room.
7.1
Anonymous
Good
family with young children
02-26-2018
Good
Pros:
Cons:
7.5
Trinette
Good
review category group of friends
02-26-2018
Good
Pros: Walking distance to restaurants, baseball park and the Tivoli theater.
Cons:
7.9
Anonymous
Good
young couple
02-25-2018
Good
Pros:
Cons: The bathroom needed to be updated.
10.0
Anonymous
Exceptional
family with young children
02-21-2018
Exceptional
Pros:
Cons:
10.0
Jeremy
Exceptional
young couple
02-20-2018
Exceptional
Pros:
Cons:
8.3
Russell
Very Good
young couple
02-19-2018
Very good
Pros: Front desk staff was very friendly and efficient.
Cons: Parking fee was unexpected.
5.8
Anonymous
Okay
young couple
01-16-2018
Okay
Pros:
Cons:
7.5
Kim
Good
family with young children
01-03-2018
I love the location of...
Pros: The beds were great, the location is wonderful. I would probably pick a different hotel next time.
Cons: The noise from other rooms is very noticeable. The water pressure was horrible. I didn't know that I was paying $8.00 a day to park until I was checking out. If you wanted to eat a buffet breakfast that would be free in most hotels, it would cost you $10.95 each. Skip it and eat breakfast in any of the available restaurants near by.
10.0
Anonymous
Exceptional
family with young children
12-18-2017
Fantastic stay
Pros: Everything! The hotel was fantastic, the staff was friendly, the rooms were clean and the breakfast was good. The hotel is conveniently located. It was far from the things we had planned.
Cons: The only thing I didn't like is that this hotel doesn't have it's on parking, so we had to pay $8.00 a day to park at the hotel...
9.2
Jacob
Wonderful
family with young children
12-14-2017
Superb
Pros:
Cons:
6.3
Tammy
Pleasant
family with young children
12-10-2017
Pleasant
Pros: Rooms were tidy.
Cons: The parking was 8$ per night per vehicle but there was no parking available at times. They initially did not want to honor our breakfast. I had to produce my booking confirmation email for her to add it. She was fairly unfriendly about it. Won't stay there again.
7.5
April
Good
family with young children
12-06-2017
Hotel was nice, room and...
Pros: Hotel was clean, great location.
Cons: I was over charged, the manager did say she would contact my credit card and my bank, since I was charged on both. I didn’t like you had to pay $8 for parking. We arrived at 7 pm, you were supposed to be able to order food until 10pm, but the chef took off, so long story short, our plans fell though because we had to find somewhere else to eat and it was after 9 by the time we finished. I hate that I choose to book through booking.com because the rates were about 100 more. So book directly though the hotel. Also, ask for the guest password, bc we assumed the WiFi was a cost too since we weren’t given a code.
7.5
Anonymous
Good
mature couple
12-04-2017
Good
Pros:
Cons:
10.0
Wade
Exceptional
family with young children
11-28-2017
Exceptional
Pros:
Cons:
10.0
Moosegal
Exceptional
family with young children
11-20-2017
Family fun weekend.
Pros: Very friendly hotel staff. Room was clean and perfect for our family. Breakfast options were great. You do have to pay for parking and breakfast is not included unless you purchase it in your booking. Walking distance to restaurants, the Aquarium, and other entertainment.
Cons: Sharing parking with the Children's Museum. Lot can get full quickly when it is open.
8.3
John
Very Good
family with young children
10-31-2017
Very good
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
10-27-2017
Exceptional
Pros:
Cons:
10.0
Brian
Exceptional
young couple
10-23-2017
Exceptional
Pros: Really nice hotel over all in a good location .
Cons: Paid for parking and there was none . Had to park two blocks away in a public lot and pay there to park.
10.0
Debbie
Exceptional
young couple
10-16-2017
Would stay again. Great staff.
Pros: Convenience to activities within the city and near the river.
Cons: For the price a continental breakfast should be provided.
9.6
Lawrence
Exceptional
young couple
10-16-2017
Exceptional
Pros:
Cons:
8.3
Jessica
Very Good
young couple
10-11-2017
Very good
Pros:
Cons:
8.8
Laila
Excellent
family with young children
10-03-2017
Fabulous
Pros:
Cons:
7.5
Anonymous
Good
mature couple
09-21-2017
Good
Pros:
Cons:
10.0
Mark
Exceptional
young couple
09-21-2017
we had loads of fun.
Pros: The bed was wonderful
Cons:
9.6
Bob
Exceptional
young couple
09-19-2017
Exceptional
Pros: Breakfast was good but at $10.95 a little pricey.
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