A blue-and-gray color scheme enhances the décor in the guest units. The furniture accentuates the spaciousness of the rooms.
Smoke free premises. 82 units. 5 stories, interior corridors. Accessibility (Call).
Pros: Overall, this was a very nice place to stay. The room was clean and comfortable.
Cons: It would have been nice to have access to an indoor pool for the kids.
7.5
Leah
Good
family with young children
09-27-2016
Pros: staff was very very nice.
Cons: breakfast was all crammed into one small counter corner so very uncomfortable having to dance around the other guests
7.9
Armymom
Good
young couple
09-27-2016
Pros:
Cons: Breakfast can ALWAYS be improved at similar hotels.
7.1
Beauty
Good
mature couple
09-26-2016
Pros: Location and cleaned
Cons: Knocking on my at 9am for check out
5.0
Douglas
Fair
solo traveller
09-20-2016
Pros:
Cons: Charged us $ 20 more for room. We are not happy
6.7
David
Pleasant
young couple
09-18-2016
Pros: Bed
Cons: Not nice enough for the price
8.8
Lira
Excellent
family with young children
09-12-2016
Pros: Bed was comfortable
Cons:
6.3
David
Pleasant
young couple
09-10-2016
Pros: Location, stall and breakfast
Cons: The room smelled musky and or like smoke. This irritated my allergies and I could not sleep well.
9.6
Tabatha
Exceptional
family with young children
09-07-2016
Pros: Friendly staff, very comfortable bed, great selection of foods during breakfast, great value and location. I highly recommend.
Cons: A little disappointed that there was no swimming pool and the whirl pool was out of order when we wanted to use it.
6.3
Regis
Pleasant
family with young children
09-07-2016
Pros: Nice location. Convenient to shops and restaurants.
Cons: Water pressure in shower was terrible.
Room smelled of cigarette smoke.
9.2
Barbara
Wonderful
family with older children
08-28-2016
Pros: beautiful room, comfy beds and pillows
Cons: noisy location, right off busy road
5.0
Verified Hotel Guest
Fair
Traveling as Couple
08-25-2016
Pros: My only complaint is that we had only been in our room 30 mins and we're getting ready for dinner and had another couple walk in on us using a from key. Very embarrassing for both parties.
Cons:
9.2
Anonymous
Wonderful
young couple
08-23-2016
Pros: overall very good place.
Cons: it didnt have a swimming pool
5.0
Anonymous
Fair
solo traveller
08-18-2016
Pros: Location
Cons: Overpriced
10.0
Michael
Exceptional
mature couple
08-09-2016
Pros: The staff was courteous. The breakfast was above average. The bed was comfortable.
Cons:
8.8
Heather
Excellent
family with young children
08-09-2016
Pros: Nice breakfast
Cons: They didn't give me the suite that I reserved.
9.2
Anonymous
Wonderful
family with young children
08-07-2016
Pros: The staff was very friendly.
Cons: The pool
8.8
Anonymous
Excellent
solo traveller
08-02-2016
Pros: The staff was very friendly and professional. It felt like I was at home.
Cons: The only problem I had was the bed. I personally didn't like the firmness of the mattress but that is my opinion.
9.2
Angela
Wonderful
young couple
07-29-2016
Pros: The staff was friendly, and helpful. Our room was very spacious. I was able to check in early. The clerk called me after I left to info me I left items behind, and held them at the front desk. This will be my hotel of choice. I highly recommend.
Cons: The only draw back, no pool, entrance has one way in and out, on a busy street.
10.0
Mohan
Exceptional
solo traveller
07-26-2016
Pros: Very Nice and spacious room. Had all the essentials such as Fridge,TV, Microwave and good coffee.
Cons:
7.1
Ashley
Good
mature couple
07-26-2016
Pros: I liked how the staff was so nice, and the room was very clean
Cons: The breakfast could have been better, but it was complimentary. The shower was a little gross so we didn't feel comfortable taking a shower there.
5.0
Mark
Fair
mature couple
07-25-2016
Pros: Front desk staff were friendly
Cons: The room needed to be freshened up it was worn and tired. The room air conditioner was very dirty the in room coffee maker produced a bad tasting coffee. The ice maker on floor was missing. This hotel was a big disappointment and I would not stay here again.
8.3
David
Very Good
family with young children
07-22-2016
Pros:
Cons: Bathrooms need some remodeling.
8.3
Makayla
Very Good
review category group of friends
07-21-2016
Pros: The room was nice and clean the bed was comfortable.
Cons: Had to wait on breakfast every morning was never enough. The vent in the bathroom didn't work so when you took a shower it took for ever for the mirror to clear up.
4.6
Amy
Disappointing
family with older children
07-11-2016
Pros: The breakfast was nice
Cons: The carpets were wet everywhere from the humidity and smelled bad. We had mildew growing in the tub and the shower curtain was torn. Just yucky.
10.0
Sherrie
Exceptional
family with older children
07-10-2016
Pros: Everything was so clean! Everyone was friendly.
Cons:
4.6
Jennifer
Disappointing
family with older children
07-09-2016
Pros:
Cons: The room was out dated, the hot tub was filthy and the air conditioner made a horrible loud noise.
7.0
Verified Hotel Guest
Good
Family with Young Children
07-06-2016
Pros: Rooms were spacious and clean. There were no faulty appliances or equipments in need of repair.
Cons: Location is quite far from the downtown and lookout mountain. The lady who worked at the breakfast room was not friendly and clearly did favor some specific people. This really does not go along with the quality hotel has mentained in every other aspect.
6.3
Ingrid
Pleasant
family with young children
07-05-2016
Pros:
Cons: Dirty TV remote control and dirt on the walls
10.0
Charleen
Exceptional
family with older children
06-29-2016
Pros: Traveled for 12 hours and stopped for overnight stay. Very pleased with all from ease of finding it to how nice the rooms were.
Cons: Would have preferred a room on the ground floor. If problem would have occured, my brother who is an amputee would not have been able to travel the stairs by himself, would have required rescue team.
10.0
Nicholas
Exceptional
family with young children
06-28-2016
Pros: Very clean rooms!
Cons:
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
06-22-2016
Pros: Clean and beautiful place to stay. In perfect area to food and shopping.
Cons: No
10.0
Louisiana
Exceptional
mature couple
06-19-2016
Pros: Rooms were very clean and the staff was very helpful, will stay there when we come this again
Cons: Everything and everyone one was great
9.0
James
Wonderful
Family with Young Children
06-18-2016
Pros: Location, hvac unit did not make noise. Bed was comfortable.
Cons: The pillow was a bit hard and uncomfortable.
10.0
Regina
Exceptional
review category group of friends
06-14-2016
Pros: We had a great overnight stay!
Cons:
10.0
Megan
Exceptional
young couple
06-12-2016
Pros: The bed was amazing and the bathroom was clean. Those are the most important things!
Cons: There wasn't anything we had a problem with.
5.8
Amy
Okay
review category group of friends
06-07-2016
Pros: The bed was comfortable. The location was very good.
Cons: The room was very dated by 30 or so years. Some items were broken, there were brown stains on the rug, tears in the shower curtain, mold or rust on the very old shower head, and the lights were flourescent with dead bugs in them.
Although the room seemed clean, the age and wear on the various items and brown stains on the rug made it feel that it wasn't clean.
We were checking it at 1 am and exhausted and the man checking us in was overly chatty and when our key wouldn't let us in the side door with our luggage he said I had to have put the keys next to my phone when my phone was only out to call him.
7.5
Robert
Good
mature couple
05-31-2016
Pros: Your centrally located
Cons: There were ants on the wall
10.0
Roderick
Exceptional
solo traveller
05-20-2016
Pros: Location and Cleanliness
Cons: Everything was good
10.0
Clifton
Exceptional
review category group of friends
05-03-2016
Pros: All the staff there were really good, hot tub felt great after a hard day.
Cons: Hot tub could be a little hotter
6.7
David
Pleasant
mature couple
04-30-2016
Pros: The room was a nice size; could have had a second lounge chair.
Cons: the air conditioner was very noisy. The tap water was not pleasant at all to drink.
9.2
Anonymous
Wonderful
family with young children
04-28-2016
Pros: Friendly, accommodating staff. Clean rooms.
Cons: Access to building.
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
04-17-2016
Pros: Comfy bed, plenty of space, fairly clean, good bfast
Cons: Not quite as good as most 3 star hotels. Could see some dust in the hallways and bathroom had no vent for shower
7.5
Tony
Good
mature couple
03-27-2016
Pros: The location, The ease of access via the stairs to the outside and the return - being able to use the key to open the stair well door. Staff were helpful as could be expected.
Cons: Bed side light switch tied to main light required getting out of bed to turn the light off. This negates the convenience of a bed side light.
The logistics or Breakfast layout.
8.3
Anonymous
Very Good
family with young children
03-02-2016
Pros:
Cons: Pillows were too small!!
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
02-19-2016
Pros: location
Cons: I was not able to select the type of room (king, queen bed) and when I got to the hotel, I had to pay extra to get the room I wanted.
7.0
Verified Hotel Guest
Good
Business Traveler
02-03-2016
Pros: Hospitable welcome with wAter, hot chocolate, and light snacks in the lobby.
Cons: The room showed quite a bit of wear and tear.
10.0
Meri
Exceptional
mature couple
01-29-2016
Pros: Location near Hamilton place mall
Cons: Website made me believe I had a hot tub in the room and I didn't
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