Douglas Inn & Suites

AAA Inspector Rating
8.7
Excellent
192 Guest Ratings
2600 Westside Dr NW
Cleveland, TN 37312- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.2
Overall
Room2.5
Bath2.2
Public Areas1.9
AAA Inspector Notes
You can't easily tell from the basic building design, but the rooms have modern, updated furnishings and are extremely well kept. Bathrooms feature cabinet vanities, and all units have LCD TVs. 40 units, some kitchens. 2 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-75 exit 25, just e, then just n. 2600 Westside Dr NW 37312.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 192 guests
Showing reviews 1 - 5 of 50
7.0
Anonymous
Good
08-11-2017
all n all our stay was fine
Pros: location
Cons: the door and the hinge was not lined up, you could see the light from the hallway, and it didnt look like the door was closed or locked. I had asked for extra towels, and didn't receive them...
8.0
Anonymous
Very Good
08-11-2017
Pros: The bed was confortable, and the room was a good size. It was clean and the staff were friendly and wanted us to have a pleasant stay.
Cons: We requested a ground floor room, but where put on the second floor. It was ok, since the room was close to the elevator.
7.0
Anonymous
Good
08-11-2017
Pros: convience
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Staff was helpful and beds were very comfortable.
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: Absolutely loved the staff. They were super friendly. Will definitely consider this hotel again.
Cons: There was some damage in the room. I was just extremely worried it caused the damage was done before we got there and the staff was unaware of it. My fear was I would be charged for it.
Showing reviews 1 - 5 of 50