You can't easily tell from the basic building design, but the rooms have modern, updated furnishings and are extremely well kept. Bathrooms feature cabinet vanities, and all units have LCD TVs.
40 units, some kitchens. 2 stories, interior/exterior corridors. Accessibility (Call).
Cons: the door and the hinge was not lined up, you could see the light from the hallway, and it didnt look like the door was closed or locked. I had asked for extra towels, and didn't receive them...
8.0
Anonymous
Very Good
08-11-2017
Pros: The bed was confortable, and the room was a good size. It was clean and the staff were friendly and wanted us to have a pleasant stay.
Cons: We requested a ground floor room, but where put on the second floor. It was ok, since the room was close to the elevator.
7.0
Anonymous
Good
08-11-2017
Pros: convience
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Staff was helpful and beds were very comfortable.
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: Absolutely loved the staff. They were super friendly. Will definitely consider this hotel again.
Cons: There was some damage in the room. I was just extremely worried it caused the damage was done before we got there and the staff was unaware of it. My fear was I would be charged for it.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Amazing value! Very clean. Beds were comfortable. Slept great! Easy access to restaurants. Friendly staff. Will always pick this hotel in this area... this is coming from someone who usually pays $$ for a bigger name. Picked this hotel on good reviews.
Cons: Nothing. Was not disappointed.
10.0
Anonymous
Exceptional
08-11-2017
Pros: This hotel is far more comfortable, clean, friendly, and convenient than its price tag suggests. It was a great find, and I would certainly recommend it to others.
Cons: The breakfast wasn't that great, but considering the hotel had hot breakfast items at its price, you really can't complain.
5.0
Anonymous
Fair
08-11-2017
Pros: Convenience of location and hotel employees were great hosts..
Cons: Room 104 had a half inch of dust on the ironing board and the corners of carpet and bathroom were black and/or dirty. Had no covers for the ice bucket and had a hard time finding me some lotion...
8.0
Anonymous
Very Good
08-11-2017
Pros: clean
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The young lady at the desk was was very pleasant and helpful. She even ran around the desk to get the door for me. Will definitely stay there again!
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: This hotel has been updated in the past few years. It's clean and modern, even though our King room was sorta small and cramped. We got used to it, though.
Cons: Breakfast left a little to be desired. It was edible, but lazy. We ate there our first morning. They had biscuits and gravy that was ok. The scrambled eggs were the round, patty type. There is cereal and bagels and pastry and waffles. It was decent.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Unbelievable this motel wasn't fully booked, for the price it is as good as any I've stayed in.
Cons: No
9.0
Anonymous
Wonderful
08-11-2017
Pros: The beds are very comfortable.
Cons: The bath tub cleaner caused me to have an allergic reaction but I don't feel the hotel was responsible. It just wasn't a good experience.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Good value, clean and comfortable.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean, reasonably priced, close to interstate.
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: Price. Location.
Cons: Room was a little on the small side. Front desk was very slow at check in. Breakfast was very limited choice with no meat.
10.0
Anonymous
Exceptional
08-11-2017
Pros: CLEAN AND AT A DECENT PRICE!! STAFF WERE VERY NICE TOO
Cons: NOPE
10.0
Anonymous
Exceptional
08-17-2017
Tennessee vacation
Pros: Clean & well groomed
Cons: No pool
10.0
Anonymous
Exceptional
08-17-2017
Great place to stay. Friendly...
Pros: The Douglas Inn was very clean- the parking lot, the lobby, the stairs, the upstairs hallway, and my room/bathroom were all very clean. The bed was very comfortable. I slept very well. Also, the room had a small fridge, which was convenient. I did not expect all this for the price I paid.
Cons: Honestly, there wasn't anything I did not like about my stay at Douglas Inn.
6.3
Anonymous
Pleasant
08-16-2017
A convenient, friendly place to...
Pros: The staff at the front desk was very friendly and helpful. When our assigned room had been smoked in, we were immediately given another room. The light breakfasts were convenient and tasty.
Cons: There was only one chair in the room (2 occupants). We had to wait to get back into our room, TWICE, when we went out for breakfast, because the maid went from room to room, in order (she didn't clean the rooms according to what rooms were staying, and which empty rooms could wait to be cleaned). The carpet in our room needed to be vacuumed, also.
6.7
Anonymous
Pleasant
08-16-2017
Quick and easy
Pros: Palces to eat
Cons: Window didnt open
9.2
Anonymous
Wonderful
08-15-2017
Nice
Pros: Great continental breakfast. Place was really clean
Cons: Bed a little hard
8.8
Anonymous
Excellent
08-15-2017
Fabulous
Pros:
Cons: Breakfast area way too small.
9.2
Anonymous
Wonderful
08-14-2017
Great bang for your buck...
Pros: For the money, this is a really good hotel right next door to the Cracker Barrel restaurant and very close to the interstate hwy. Our room was clean and well maintained. I normally only stay in big chain hotels like Holiday Inn Express, Hampton Inn, Marriott Hotels.....etc.
I decided to give the Douglas Inn a try because the price was about half of what the other hotels were charging and it had so many good reviews. We were in the area to go White Water Rafting for the weekend so we wanted to stay somewhere central to the rafting area, but also be close to Chattanooga for a visit.
I highly recommend this hotel to anyone just needing a CLEAN BASIC HOTEL with no swimming pool to sleep and wash up in. It doesn't have as many "bells and whistles" as other hotels, but when your saving $50+ per night you can overlook that.
Cons: The only thing I didn't really like was the breakfast. The breakfast room is very small, and the food is very basic with a small selection. Luckily The Cracker Barrel is right next door so its easy to just walk over there for breakfast.
10.0
Anonymous
Exceptional
08-11-2017
I would stay there again...
Pros: The Douglas Inn was a good value. The staff was friendly, the room was quite comfortable and the breakfast was very good.
Cons:
10.0
Anonymous
Exceptional
08-09-2017
Exceptional
Pros: The place was clean. It had a good continental breakfast
Cons:
10.0
Anonymous
Exceptional
08-07-2017
Great place to stay
Pros: The Staff was very friendly and helpful. The motel was very clean and well kept
Cons: Our air conditioner was making noise, but it kept the room at a comfortable temperature.
6.7
Anonymous
Pleasant
08-07-2017
Pleasant
Pros:
Cons: They ran out of meat for breakfast, so all I ate was eggs, however the staff was nice and friendly. Our room had a slight odor of tobacco.
8.8
Anonymous
Excellent
08-07-2017
Good value but still a...
Pros: Clean, well-furnished rooms for a budget hotel. Next door to a Cracker Barrel. Staff was very friendly.
Cons: The room smelled like it had been smoked in at some point. Key cards didn't work when I returned to my room on the second night, so I had to get them reprogrammed at the front desk. Little sound insulation between rooms so I could hear feet pounding above me in the morning before I was ready to get up.
9.6
Anonymous
Exceptional
08-07-2017
Excellent choice, convenient to I-75.
Pros: Greeted and welcomed with a smile in a friendly and professional manner.
Cons:
9.6
Anonymous
Exceptional
07-31-2017
Nice stay on outskirts of...
Pros: Clean, large room. Good location, close to interstate. All amenities present - fridge, microwave, hair dryer, shampoo. Comfy bed. Breakfast was ok - biscuits, waffles, egg patties, sausage gravy and typical bagel, toast.
Cons: Can't think of anything not to like.
10.0
Anonymous
Exceptional
07-31-2017
Exceptional
Pros: I travel frequently. This is most likely the cleanest hotel that I have ever stayed in. I was pleasantly surprised since I have opted for a value hotel for this sudden trip. They were super nice and my room was beautiful
Cons:
8.3
Anonymous
Very Good
07-31-2017
Very good
Pros:
Cons: The room was clean but the breakfast was awful. I went down 30 mins before close of breakfast hour, and there were only 4 biscuits and small amount of gravy that had to be scraped out of crockpot. It tasted awful!! Lady said she would go get more eggs.
8.8
Anonymous
Excellent
07-30-2017
Would stay here again
Pros: Spacious room
Nice staff
Cons: NON smoking room smelled of smoke
Large, questionable stains all over the couch
Toilet seat was peeling
10.0
Anonymous
Exceptional
07-30-2017
Exceptional
Pros: clean and comfortable. great value. friendly staff.
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Excellent
Pros: Love our room, it was super clean. They have one of the best complementary breakfast I have ever had.
I forgot the name of the person that helped us but she was Awesome!
Cons:
3.3
Anonymous
Poor
07-10-2017
This stay will fall into...
Pros: The location was convenient to the interstate. The breakfast room was crowded and small, but the free breakfast bar was good.
Cons: After unpacking and preparing to leave for our previously booked activity, we realized our door would NOT lock. I had to relocate three small children, a small dog, and all our belongings to another room. Due to the delay, we were late for our nonrefundable activity. The upside to the mishap was the second room was nicer than the first room. Overall, it was NOT a horrible stay-inconvenient but NOT horrible. However, for a little more money, it could have been so much better.
9.2
Anonymous
Wonderful
07-03-2017
Love this hotel! Repeat customer
Pros: Good breakfast. Clean rooms. Staff remembered my name from a stay weeks before. Nice common area at upstairs landing. Close to restaurants, Cracker Barrel next door. Price was very good compared to others in area, especially for all you get.
Cons: I've stayed there several times and sound can travel easily if another guest is loud. However, this never stopped me from a good sleep. Beds are a bit on the hard side for my taste.
9.6
Anonymous
Exceptional
07-03-2017
Well worth your money for...
Pros: This was a nice overnight stay!
the room was comfortable, beds wete nice and soft, everything was as it should be
Cons: perhaps having a fan/ vent in the bathroom would be a good idea - but it was a good room for a decent price!
8.3
Anonymous
Very Good
07-01-2017
Very good
Pros: Staff was very accommodating.
Cons:
7.9
Anonymous
Good
06-22-2017
Nice Staff - sleepless night.
Pros: the staff - and breakfast was nice
Cons: there was a couple in the next room who argued all night long - we got no sleep at all. Staff called them twice to warn them. as soon as they hung up they went right back into arguing. The person on that night said he would not rent to them again because they have come there before, but we'll never know. Very bad night of no sleep and we had to travel all day the next day.
7.5
Anonymous
Good
06-19-2017
Short stay ok, wouldn't want...
Pros: Convenient to where we where going. Next to Cracker Barrel so we could just walk to eat.
Cons: Yard definitely needed tlc, grass needed mowing, just looked unkept. Our room needed some trim painted, especially door.
9.2
Anonymous
Wonderful
06-19-2017
Great value for your money
Pros: The room was updated very large and very clean
Cons:
10.0
Anonymous
Exceptional
06-19-2017
Loved the freindly attitudes from...
Pros: Staff was very nice and friendly, felt like family and home.
Cons: This visit there wasn't anything bad or wrong!
10.0
Anonymous
Exceptional
06-19-2017
Great little hotel in Cleveland!!
Pros: My husband and I were in Cleveland on business and it willbe a regular trip for us at least 3-4 times a year at least. We were very happy with our hotel choice. The staff was very friendly and made us feel right at home. The whole facility was pristine and the room was very comfortable. Breakfast was very good and fresh. The young lady kept replenishing eggs and biscuits as needed. It is conveniently located with local shopping, eating, gas stations all nearby. This will be my hotel in Cleveland when I am back in town.
Cons: N/A
9.2
Anonymous
Wonderful
06-19-2017
Superb
Pros:
Cons: Noisy. Could hear other guests very clearly through walls and floor/ ceiling
8.3
Anonymous
Very Good
06-18-2017
Very good
Pros: Location next to restaurant
Cons: Nothing g
8.3
Anonymous
Very Good
06-14-2017
Very good
Pros: next door to cracker barrel.
Cons: heavy walking people on second floor.
6.3
Anonymous
Pleasant
06-14-2017
Pleasant
Pros:
Cons: The pillows were uncomfortable foam pillows. While the room was basically clean, the tub and sink showed wear. The sink was cracked and the tub had some wear spots on it.
9.2
Anonymous
Wonderful
06-11-2017
Travelers
Pros: Did not take advantage of the hot breakfast . Nor did we use the kitchen facilities.
All in all a good value for the $$
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