Country Inn & Suites By Carlson, Wolfchase-Cordova

AAA Inspector Rating
8.7
Excellent
73 Guest Ratings
2270 N Germantown Pkwy
Cordova, TN 38016- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.1
Bath3.0
Public Areas3.0
AAA Inspector Notes
Located near shopping, this hotel has an inviting, comfortable lobby. Some rooms feature spacious sitting areas and hot tubs. The rooms also feature cordless phones and large work desks. Smoke free premises. 100 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-40 exit 16 or 16A, 0.4 mi s. 2270 N Germantown Pkwy 38016.
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
coin laundry.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 73 guests
Showing reviews 1 - 5 of 50
3.8
Joanna
Poor
young couple
06-17-2017
Pros: the idea of free cookies in the lobby for hotel guests (personally I have never seen them though, there was always only an empty tray;) )
Cons: We booked a room for two nights. Now, where do I start with this review... The room was EXTREMELY DIRTY. We spent the first half an hour after arrival on cleaning everything with Lysol wipes. All wooden surfaces (including the desk, the bedside table and the bedside itself) were sticky, not cleaned for weeks! We found marijuana scattered in one of the drawers (this might be an advantage for some people though ;) ). There was no toilet paper on our arrival, so we called the front desk. We were told that someone will bring it immediately. After half an hour and the next call, the front desk girl brought the toilet paper herself. Looks like there is too few staff in this big hotel. As we arrived late, we wanted to go to bed ASAP and hoped that the room will be cleaned the next day. In contrast, even the towels were not changed, not mentioning vacuuming the room, emptying the rubbish bins or making beds. When asked upon check out if our stay was good, I complained giving specific examples, as above. There was NO REACTION from the front desk as though they were not suprised. Briefly, we have stayed in many hotels and motels in the US, including much cheaper places, and this was - by far - the worst.
8.8
Idit
Excellent
young couple
06-09-2017
Pros: Breakfast was very good. The staff was very nice and helpful.
Cons:
8.3
Rhonda
Very Good
young couple
06-03-2017
Pros:
Cons: Very small parking area, for large cars it wasn't easy to park.
9.6
Lauren
Exceptional
family with young children
06-02-2017
Pros: Super quiet and convenient!
Cons:
7.9
Sharee
Good
young couple
05-29-2017
Pros: Great locations , Everything you need & want is in the area!
Cons: The receptionist pam was very rude when I asked for towels because none were in my room! I called front desk and asked for some she said you can wait till housekeeping comes (they didn't come till 5 mins before checkout )
Showing reviews 1 - 5 of 50