Country Inn & Suites By Carlson, Wolfchase-Cordova

AAA Inspector Rating
8.7
Excellent
73 Guest Ratings
2270 N Germantown Pkwy
Cordova, TN 38016- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.3
Bath3.0
Public Areas3.0
AAA Inspector Notes
Located near shopping, this hotel has an inviting, comfortable lobby. Some rooms feature spacious sitting areas and hot tubs. The rooms also feature cordless phones and large work desks. Smoke free premises. 100 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-40 exit 16 or 16A, 0.4 mi s. 2270 N Germantown Pkwy 38016.
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
coin laundry.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 73 guests
Showing reviews 1 - 5 of 50
7.0
Verified AAA Guest
Good
Family w/Children
10-27-2017
The room was clean and the staff was friendly
Pros: I liked the free cookies in the lobby. The hot breakfast was great, too.
Cons: The check-in time is 3PM, but our room was not ready until 4PM. There were at least 2 other groups that had the same problem.
7.9
Jaime
Good
family with young children
11-19-2017
Good
Pros:
Cons:
6.7
Edward
Pleasant
young couple
11-19-2017
Below expectations
Pros: staff was friendly
Cons: First room was boiling hot with AC blowing the curtain when we checked in. Maintenance man was called in to fix the unit then it smoked and set off the in room smoke detector. We were given another room which was fine. But then at 3 AM either an employee or guest knocked on our door and entered our room with a key. They couldn't get in because of the bolt.
10.0
Candy
Exceptional
young couple
11-17-2017
Exceptional
Pros:
Cons:
4.2
Susan
Disappointing
family with young children
11-14-2017
Choose a different hotel!
Pros: The location was ideal for the family, friends, and wedding venue we were visiting.
Cons: The property has several serious maintenance issues and seem to be struggling to operate. The biggest issue was with the water. Though they "thought" they had fixed it, there was only hot - yes, hot - water available. We had scalding showers for 2 days and promises that it had been addressed, but no improvement. Additionally, the TV didn't work in one of the 3 rooms we rented, which they were unable to fix, and they couldn't get the air to work in the fitness room.
Showing reviews 1 - 5 of 50