This property offers amenities and modest-sized rooms geared toward business travelers. An attractive feature is the LED lighting along the furniture tops.
Smoke free premises. 64 units. 3 stories, interior corridors. Accessibility (Call).
Pros: great location - close to highway, but still quiet. good breakfast bar
Cons:
2.0
Anonymous
Poor
08-11-2017
Pros: Shower was very nice
Cons: Room had precisely been rented then given to us without inspection first. Used soap bars were out, bed had candy bits on it. We expected a LOT more from this chain.
7.0
Anonymous
Good
08-11-2017
Pros: Easy to get to.
Cons: Tv did not work and they would not fix it.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean and well appointed Pleasant gentleman at the front desk
Cons: No
7.1
Anonymous
Good
08-18-2017
Just ok!!
Pros: The hotel was remodeled and looked very nice. But the beds were the worst I have ever slept in. I woke up felling like I was ran over with a steam roller. And for the price I paid we should have had better sleeping accommodations!
Cons: The beds need to be thrown in the dumpster I would not let my dog sleep in them!!!!
10.0
Anonymous
Exceptional
08-17-2017
Excellent place to stay for...
Pros: Loved everything, all the furniture was comfy and up to date.
Cons: There was a random person loitering in the parking lot asking for money, but that isn't something that the hotel can help. Once they were aware they made them move along.
10.0
Anonymous
Exceptional
06-18-2017
Exceptional
Pros: Very clean. Staff was very accommodating. Pool was also clean.
Cons:
9.6
Anonymous
Exceptional
06-01-2017
Holiday Inn Express East
Pros: Staff was very friendly. We had to call to let them know we would have a late arrival, as well as after our stay when our bill was a different charge from what was on our credit card. Both times I spoke with Charles who was so friendly and polite. He worked out the issue with the bill all the while apologizing for the confusion.
The rooms were so bright and clean. It appears they may have recently remodeled. Very comfortable beds. I would recommend this location to others passing through the area.
Cons: Handicapped parking is very inappropriate. They are not closest to the front doors, nor is there a ramp for a sidewalk. My husband had to walk in the roadway, which is very dangerous for someone with disability issues. There is no way he could have jumped out of the way of a car, if that were necessary. I hope this can be addressed for others in the future.
2.5
Anonymous
Poor
03-27-2017
Don't stay at this hotel
Pros:
Cons: They double booked rooms and I needed a room with 2 beds and I was put in a handicap room and charged 50 dollars more for the room and they didn't have a roll away bed or anything so my husband had to sleep on the floor for 200 dollars and they blamed your website when we talked to them about. Staff is very rude and I will never use your website again or another holiday inn.
7.5
Anonymous
Good
03-14-2017
Great stay for families
Pros: Rooms are beautiful and the beds were the best!!!
Cons: The pools heater wasn't working
2.5
Anonymous
Poor
12-14-2016
Very poor
Pros:
Cons: Pool cold like freezing cold and room beside ours was under renovation and they worked on it from 4 am in morning so we got no sleep and no food for breakfast kitchen stove broke down can you say nightmare stay
4.6
Anonymous
Disappointing
07-19-2016
Worst Holiday Inn I've ever...
Pros: Temperature of the room was not adequate. We obtained a box fan from the front clerk. There was a dog yapping all night. The breakfast was terrible. The hotel was dated.
Cons: Everything
7.9
Anonymous
Good
06-21-2016
Enjoyed our stay!
Pros: Reviews said the hotel was outdated, however they had previously upgraded. Our room was updated and very nice, and clean. Staff was helpful, location was convenient, breakfast was a bonus!!
Cons: Wish the pool would of been outside but it was still clean and towels providee!
3.8
Anonymous
Poor
04-11-2016
Poor
Pros:
Cons: I had prepaid for a deluxe suite which they had given away when we arrived. I ended up with a standard two queen room and was never refunded the difference. The beds were saggy and wore out. My three kids had to sleep together in one bed.
4.6
Anonymous
Disappointing
04-04-2016
Disappointing
Pros: Nothing
Cons: Carpet flooring throughout the hotel was dirty. Tile floors in the elevator area were also dirty, including cracked tiles and dos colored grout.
He'd to change rooms because the first rooms bathroom toilet was broken..
Breakfast was marginal. Bananas were too ripe.
10.0
Anonymous
Exceptional
02-27-2016
Great Night
Pros: The bed was very comfortable and I loved all of the pillows.
I liked all of the towels in the bathroom and the shower was pleasant.
Cons: All was fine with me.
10.0
Anonymous
Exceptional
02-21-2016
Great
Pros: Very comfy bed.
Cons: Eggs for breakfast. Tasted like powdered egged.
5.4
Anonymous
Fair
02-10-2016
You get what you pay...
Pros: Great price and friendly staff.
Cons: The bed was uncomfortable and the room smelled heavily of some air freshener which gave me a headache. There was a big flying insect in the room I had to deal with. The room needs a remodel.
7.5
Anonymous
Good
02-05-2016
Good
Pros: Location
Cons:
7.1
Anonymous
Good
01-30-2016
Good
Pros: We enjoyed our stay, everything was great besides a couple minor things.
Cons: When I looked the hotel up online it said you could pay with cash, after we arrived we found out that was not an option. However, we were still able to pay for our stay. The only other complaint I would have was that we went for an evening swim with our children and other family members in what was supposed to be a heated pool. It was not warm at all. It was very chilly and there were no towels in the pool area. I then had to have my family member run up to our room and grab the towels from our bathroom.
5.0
Anonymous
Fair
01-15-2016
It was adequate but not...
Pros: The staff was friendly. The bed was comfortable.
Cons: Less cared for than most holiday inn express hotels I've stayed in. My room was missing drapes I could close. Only the sheers were there which wasn't very private. I had to go back downstairs twice because the key wouldn't work.
6.3
Anonymous
Pleasant
01-11-2016
A tired traveler
Pros: The breakfast was good.
Use of Wi-Fi and computer.
Cons: Carpet was dirty with spoiled spots on it. The mattress wasn't comfortable on my side. I am a light sleeper so I could hear noises all during the night.
9.6
Anonymous
Exceptional
01-04-2016
Nice place for the money
Pros: Watching tv from in room hot tub very relaxing. Even though close to road it was very quiet. Wife had a morning swim in the indoor pool.Enjoyed it
Cons: Phone was dead but we had our cell phones...did not complain to desk..they might have fixed it.
10.0
Anonymous
Exceptional
09-29-2015
Warm and Welcoming
Pros: The staff were s I warm and welcoming. They greeted us with a smile and a friendly word each time we came and left. The location was near the highway and very centrally located. We felt very safe and comfortable.
Cons: I can't think of anything.
5.4
Anonymous
Fair
09-08-2015
Family get-a-way gone wrong
Pros: I was very pleased with the breakfast and the cleaning staff was very friendly.
Cons: I was dissatisfied with the fact that our room key kept getting deactivated, and the first room we were assigned had a wet floor. Also I had already paid for my room through booking.com, and when I checked out I realized that I was being charged again.
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