Holiday Inn Express Hotel & Suites

AAA Inspector Rating
8.7
1441 N Smith Rd
East Ridge, TN 37412- Map It
Photos
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AAA Inspector Notes
This newer property offers amenities and modest-sized rooms geared toward business travelers. Their breakfast cinnamon rolls are all the rage. Smoke free premises. 64 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-75 exit 1 southbound; exit 1B northbound, just w. 1441 N Smith Rd 37412.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 25 guests
Showing reviews 1 - 5 of 18
4.6
Needs
Disappointing
mature couple
07-19-2016
Pros: Temperature of the room was not adequate. We obtained a box fan from the front clerk. There was a dog yapping all night. The breakfast was terrible. The hotel was dated.
Cons: Everything
7.9
Lensi
Good
review category group of friends
06-21-2016
Pros: Reviews said the hotel was outdated, however they had previously upgraded. Our room was updated and very nice, and clean. Staff was helpful, location was convenient, breakfast was a bonus!!
Cons: Wish the pool would of been outside but it was still clean and towels providee!
3.8
Criss
Poor
family with young children
04-11-2016
Pros:
Cons: I had prepaid for a deluxe suite which they had given away when we arrived. I ended up with a standard two queen room and was never refunded the difference. The beds were saggy and wore out. My three kids had to sleep together in one bed.
4.6
David
Disappointing
family with older children
04-04-2016
Pros: Nothing
Cons: Carpet flooring throughout the hotel was dirty. Tile floors in the elevator area were also dirty, including cracked tiles and dos colored grout. He'd to change rooms because the first rooms bathroom toilet was broken.. Breakfast was marginal. Bananas were too ripe.
10.0
Susan
Exceptional
mature couple
02-27-2016
Pros: The bed was very comfortable and I loved all of the pillows. I liked all of the towels in the bathroom and the shower was pleasant.
Cons: All was fine with me.
Showing reviews 1 - 5 of 18