Embassy Suites by Hilton Nashville South/Cool Springs

AAA Inspector Rating
8.7
Very Good
72 Guest Ratings
820 Crescent Centre Dr
Franklin, TN 37067- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.6
Overall
Room3.6
Bath3.4
Public Areas3.7
ARATED
AAA Inspector Notes
This all-suite property is conveniently situated just minutes away from many attractions as well as the interstate. The guest rooms offer expansive floor space and comfortable seating. The upscale Galleria Mall is three miles away. Smoke free premises. 250 units. 9 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-65 exit 68A to Carothers Rd. 820 Crescent Centre Dr 37067.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, wireless Internet.
Sports & Recreation
sauna, hot tub, exercise room.
Guest Services
valet and coin laundry, room service, area transportation-within 5 mi.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 72 guests
Showing reviews 1 - 5 of 50
9.8
Verified AAA Guest
Exceptional
Business
05-08-2017
This is a very nice hotel with a friendly staff.
Pros: A nice lobby area with a welcoming water feature.
Cons: The breakfast bar could use a little more signage.
10.0
Nikki
Exceptional
young couple
05-21-2017
Pros: Property is beautiful Excellent breakfast
Cons:
5.8
Chris
Okay
family with young children
05-02-2017
Pros: The bed was comfy. The room was spacious.
Cons: On the booking site it stated that wifi was available and free in all areas of the hotel. When we arrived we were told that we had to pay for the wifi even after showing them my confirmation through Booking with the above statement. We had to request towels be brought to the room since the maid service had only left 2. The omlette was tasty, but the breakfast staff did not replinish the silverware, plates, cups for the entire last hour of breakfast. I actually was told they didn't have any. My daughter had to eat her breakfast from the same plate I had gotten earlier. She ate her omlette with a spoon!
9.2
Terri
Wonderful
family with young children
04-09-2017
Pros: The restaurant was open and a full menu was served until 11pm on Friday. The food was very good and the bartender was exceptional.
Cons: There were 4 people in room but only 3 bath towels were provided. We arrived late and left early so my request for 1 extra bath towel wasn't fulfilled.
9.6
Terri
Exceptional
young couple
04-08-2017
Pros: Bar, atmosphere & food
Cons:
Showing reviews 1 - 5 of 50