Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
You'll find familiar features, amenities and enhancements here, just on a smaller scale. Large work areas and plush duvets are features in the well-appointed guest rooms.
Smoke free premises. 64 units. 4 stories, interior corridors. Accessibility (Call).
Pros: Very clean, well staffed hotel. Have stayed before and will again.
Cons:
10.0
Anonymous
Exceptional
08-14-2017
Great place to stay!
Pros: Staff is awesome, great selection at breakfast
Cons:
10.0
Anonymous
Exceptional
08-01-2017
A great place to stay...
Pros: The staff was very attentive to our needs, especially when our first night plans were changed by the airline. They were friendly and very understanding. Breakfast choices were excellent, too.
Cons:
10.0
Anonymous
Exceptional
07-12-2017
Exceptional
Pros: Comfortable bed, clean, convenient
Cons:
10.0
Anonymous
Exceptional
07-06-2017
Loved it !
Pros: Clean and friendly
Cons: Tub was slippery
10.0
Anonymous
Exceptional
06-26-2017
Breakfast is the best!!!!
Pros: Breakfast is why we stay, the lady that prepares the breakfast and maintains the area is top notch. She is friendly, remembered my mother which made her day, and always has a smile. She is an asset to this hotel, and the reason we keep coming back.
Cons:
9.6
Anonymous
Exceptional
06-05-2017
Exceptional
Pros: Breakfast, bed and pillows very comfortable, room size with plenty of space.
Cons:
5.4
Anonymous
Fair
05-23-2017
Passable
Pros: Morning breakfast good . And service at breakfast was joyful and very good.
Cons: Bathroom not cleaned very well . Bath soaps and toilet paper not replaced.
Sofa not comfortable
9.6
Anonymous
Exceptional
04-24-2017
Exceptional
Pros: Nice staff.
Cons:
10.0
Anonymous
Exceptional
04-17-2017
Stay was great, staff was...
Pros: Breakfast was good, bed was comfy
Cons: Could offer firmer pillows.
10.0
Anonymous
Exceptional
04-16-2017
Exceptional
Pros: Didn't use.
Cons:
9.6
Anonymous
Exceptional
04-07-2017
Great place!
Pros: Everything was great! Breakfast, friendly staff, comfy. We enjoyed our star and will be back!
Clean and cozy
Cons:
7.9
Anonymous
Good
03-31-2017
friendly staff, good location
Pros: clean room. large bathroom
Cons: Could hear next door quest talking on the phone. Paper thin walls.
10.0
Anonymous
Exceptional
02-06-2017
Exceptional
Pros: Staff is excellent! Breakfast lady was fabulous!!
Cons:
9.6
Anonymous
Exceptional
01-27-2017
Very nice stay!
Pros: What's not to like . We stay at this Hampton every time we come through this area.
Cons:
9.6
Anonymous
Exceptional
01-04-2017
Always a great stay.
Pros: Rooms are nice. We have stayed there twice as I have family in the area and there are few other acceptable options. But honestly, I would still stay there. Staff is friendly from front desk to maid service. We've never been disappointed.
Cons: nothing really.
10.0
Anonymous
Exceptional
12-26-2016
Our stay during the Christmas...
Pros: food and facilities were excellent
Cons: ran out of hot water quickly when taking shower
3.3
Anonymous
Poor
12-13-2016
Would never go there again...
Pros: the only eggs we saw one morning were hard boiled. The beds were OK and the covers were warm and comfortable.
Cons: No refrigerator, no microwave and the worst coffee we had ever tasted and it was accompanied by a sparse serving of milk and sugar.
The bathroom was non too inviting- needs a reno. On the second day our shoes stuck to the floor of the bathroom after cleaning.
What was all that about? I t is a shame that this hotel is not up to par as it is one of the only ones offered in Gallatin. For all this the price paid was utterly outrageous. We could have gone to Motel 6 and got better.
9.6
Anonymous
Exceptional
12-13-2016
Great stay would stay there...
Pros: The eggs and cheese was very good. Orange and coffee was great. I did like the fact that coffee was aviable 24 hrs a day.
the room was very clean
Cons: The vending machine would not take my money. The Waffle batter was pasty tasting.
9.6
Anonymous
Exceptional
12-13-2016
Everything but a view
Pros:
Cons: Room by the elevator and window with a view of a wall
9.6
Anonymous
Exceptional
12-12-2016
Great place and great location...
Pros: The bed was great, the room was great - quiet and comfortable.
Cons: Only problem, the coffee pot was missing the slide-out holder for the coffee packet.I couldn't make coffee in my room, but went downstairs and got some. I was going to mention to the hotel staff on checkout but forgot.
10.0
Anonymous
Exceptional
11-16-2016
great stay
Pros: Close location to our mountain bike race, and great breakfast.
Cons:
10.0
Anonymous
Exceptional
11-03-2016
Best bet in Gallatin.
Pros: The beds are very comfortable. Also, nice pillow selection!
Cons: Breakfast is not very tasty.
9.6
Anonymous
Exceptional
11-01-2016
Great stay
Pros: Everything
Cons: When I checked in she didn't give me the wi-fi pass code there was another lady checking in and I heard it
10.0
Anonymous
Exceptional
09-22-2016
would stay there again and...
Pros: the folks working where great
Cons:
10.0
Anonymous
Exceptional
09-15-2016
LOVED IT!
Pros: THE BED WAS HEAVENLY!
Cons:
10.0
Anonymous
Exceptional
08-30-2016
Great room and Incredible customer...
Pros: Great front desk staff both at check in and check out. And they called me to let me know I had left my straight iron before I had even figured out I had left it. I am so appreciative of that phone call! I will definitely be back in town soon and I know exactly where I am staying - with you all!
Cons:
6.3
Anonymous
Pleasant
07-29-2016
Pleasant
Pros:
Cons: No microwave or mini fridge- should be standard at the price rate
10.0
Anonymous
Exceptional
06-05-2016
Exceptional
Pros: Did not eat..coffee was great as usual.
Cons: Noisy air conditioning.
9.6
Anonymous
Exceptional
06-04-2016
Outstanding as always.
Pros: As always cleanliness, beds,staff, fantastic which is why I always stay at Hampton inns
Cons: No pool inside. Fruit wasn't replenished and Turkey sausage links were terrible as well as cold as were the eggs.
9.6
Anonymous
Exceptional
06-01-2016
Exceptional
Pros: Staff was very pleasant, the food was good, and the room were very clean. The location was perfect!
Cons:
4.6
Anonymous
Disappointing
04-24-2016
Very disappointed .
Pros:
Cons: We paid for a working jet tub, not all jets we working. Tub not in good shape. The AC was.very loud and made odd sounds. It was hard to sleep at night with that noise. The second day they didn't replace the soap, shampoo etc..... No indoor pool. The outdoor one wasn't open.
9.6
Anonymous
Exceptional
03-01-2016
Exceptional
Pros: The room was very clean and the beds were comfortable. The staff was very nice. I loved having coffe constantly available in the lobby.
Cons: My tv was a little fuzzy with static.
6.7
Anonymous
Pleasant
01-17-2016
Don't expect anything extra.
Pros: Clean hotel.
Cons: Would not allow for any type of late checkout, I was told my husband could sit in their lobby while I finished my state exam. Also wouldn't give me a triple a discount even with my card.
6.3
Anonymous
Pleasant
01-05-2016
CHECK YOUR CREDIT CARD STATEMENTS
Pros: it was clean and very nice staff
Cons: Charged my account twice for a one night stay plus charged me a deposit.. Still hasn't reimbursed me for the additional night or the room deposit
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