Westgate Smoky Mountain Resort & Spa

AAA Inspector Rating
8.7
Very Good
589 Guest Ratings
Gatlinburg, TN 37738- Map It
Photos
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AAA Inspector Notes
The resort features cabin-style duplexes, plus one- and two-bedroom condos that can be expanded to even larger units via connecting room doors. Be sure to visit the new Infinity pool! Many units have fireplaces and whirlpool tubs. Nature trails lead from the property into the densely wooded forest of the Great Smoky Mountains National Park. Smoke free premises. 866 condominiums. 1-5 stories, exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Vacation Rental Condominium
Location
Jct US 441, just e on Little Smoky Rd, then just s. Across from Gatlinburg Welcome Center. 915 Westgate Resort Rd 37738.
Pool
heated outdoor, heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet, safes.
Sports & Recreation
hot tub, miniature golf, recreation programs, playground, game room, exercise room, spa.
Guest Services
complimentary laundry.
Terms
N, check-in 4 pm, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 589 guests
Showing reviews 1 - 5 of 50
10.0
Robert
Exceptional
young couple
09-27-2016
Pros: Westgate has excellent facilities and the staff is always available to assist with anything
Cons:
2.9
Nicholas
Poor
young couple
09-26-2016
Pros:
Cons: Matress was low quality and squeaking terrible three nights of sleep. 2 hour timeshare talk just to be able to use the water park. Cockroach in the room wall, paper pealing off in the bathroom, waterheater closet incomplete just sheet rocked and hokes around the door frame,black mold in the shower temperature valve, key to the room constantly didn't work and so it's walk back to guest services. Light hanging down in livingroom and sheet rock hole in the shower. No bathtub! Half the TV channels had no sound.
7.5
Marie
Good
family with young children
09-26-2016
Pros: Location
Cons:
6.7
Yazeed
Pleasant
family with young children
09-18-2016
Pros: The TV wasn't clear and the cleaning wasn't done as expected
Cons: Cleaning
10.0
Tara
Exceptional
young couple
09-18-2016
Pros: The food at your restaurant was beyond delicious. Best food we have had in a long time. The location was perfect and our room was so cozy. We felt like we were in a home away from home.
Cons:
Showing reviews 1 - 5 of 50