Westgate Smoky Mountain Resort & Spa

AAA Inspector Rating
8.7
Very Good
850 Guest Ratings
Gatlinburg, TN 37738- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.0
Bath2.9
Public Areas3.6
ARATED
AAA Inspector Notes
Inspector Pick (Family friendly): My kids would love the infinity pool, mini golf and summertime nightly movies at the pool. I always love the spectacular views!
The resort features cabin-style duplexes, plus one- and two-bedroom condos that can be expanded to even larger units via connecting room doors. All rooms have 58 inch LCD TVs. Many units have fireplaces and whirlpool tubs. Nature trails lead from the property into the densely wooded forest of the Great Smoky Mountains National Park. Be sure to visit the new Infinity pool! Smoke free premises. 356 condominiums. 1-5 stories, exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Vacation Rental Condominium
Location
Jct US 441, just e on Little Smoky Rd, just s. Across from Gatlinburg Welcome Center. 915 Westgate Resort Rd 37738.
Pool
heated outdoor, heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet, safes.
Sports & Recreation
hot tub, miniature golf, recreation programs, playground, game room, exercise room, spa.
Guest Services
complimentary laundry.
Terms
N, check-in 4 pm, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 850 guests
Showing reviews 1 - 5 of 50
9.2
Anonymous
Wonderful
05-11-2016
Happy couple get away
Pros: I love the property have no complaints.
Cons: the bellman did not offer to assist my husband with the bags and complained about other guess , that was not professional at all.
5.8
Anonymous
Okay
05-10-2016
I will NOT stay here...
Pros: Staff was friendly and resort was clean
Cons: Where to start....dont bother requesting anything special about your room...it wont be done. The waterpark cost extra (which they fail to tell you until you check in) on top of the $10/day amenity fee. They try to get you to do a "seminar" literally two seconds after checking in. The bed had DEEP groves in them that we had to sleep side ways with one of us at the foot and the other at the head of bed to sleep. Not very romantic. The location was in between Gatlinburg and Pigeon Forge. You HAD to drive to go anywhere. For those of you who have been to Gatlinburg before, you how big of a pain in the but that is. The room was nothing special.
9.2
Anonymous
Wonderful
05-10-2016
Superb
Pros: Staff was very friendly, rooms were nice, love the facilities, overall a great place to stay
Cons: Rooms were nice, but a bit noisy. Screaming kid next door sounded like he was in the same room with us.
10.0
Anonymous
Exceptional
05-04-2016
Awesome
Pros: Friendly Staff and Comfortable Clean Room and on site grocery store is in a good place.
Cons: Having to stay 4 nights to get the room clean.
7.1
Anonymous
Good
05-04-2016
Nice place but.. Be ready...
Pros: Loved having everything right there. Food and water park
Cons: Could not believe water park was an extra 19 bucks per person after we already paid 200 for one night. Plus the sofa sleeper wasn't fit for a kid to sleep on, much less 2 adults
Showing reviews 1 - 5 of 50